Terokai Ulasan Tetamu Hotel di Florence

Camplus Firenze Casa Per Ferie
4.1/566 Ulasan
Florence Historic Center
I regret to say that our recent stay at Camplus Guest Firenze in Florence was a complete disappointment, and I feel compelled to share our experience to warn others not to stay here. To start with the positives, the room size was adequate and the bed was comfortable. The modern decor was also appealing, and the cleaning standards were satisfactory. However, the negatives far outweighed any positives. Firstly, despite being upgraded, our room on the messanie 1A floor suffered from appalling noise pollution from the common area as there was no wall separating our room from the common area. As the building primarily caters to students, the noise levels were unacceptable, disrupting our sleep and causing discomfort throughout our stay. The students should feel free to make noise in their common area, I just don’t know our superior double room (we even bought an upgraded room) was placed there for paying hotel guests when this is clearly an issue. The most alarming issue was the shared balcony, which posed a serious security risk. On the second night, we were awakened by loud music and discovered a group of people smoking and partying directly outside our room on our own portion of the balcony. This invasion of privacy and lack of security left us feeling unsafe and vulnerable. Despite raising the issue, and the situation was not properly addressed and upon checkout the staff member tried to make it out that the group were on another area of the balcony, which I was upset about as I looked out the window and I saw with my own eyes the group directly outside our room on our balcony. They also asked why we didn’t tell them to go away ourselves but as not speaking good Italian at all, we felt unsafe approaching a group whose language we don’t speak. Furthermore, the breakfast experience was uncomfortable, as we felt out of place among the other students. Overall, our stay was marred by feelings of insecurity, discomfort, and sleep disturbance. Despite paying a significant amount for our stay, the service and amenities did not meet our expectations. Moreover, management's lack of response to our official complaint email is concerning. Despite offering a mere 50% discount on our next stay within the year, which we declined as we do not plan to return to Florence within that timeframe, they have refused to offer any compensation for our current stay. In conclusion, I strongly advise against staying at camplus guest firenze in Florence. Our experience was unacceptable, and the lack of proper response from management only adds to our disappointment. Please reconsider before booking your stay here.
Hotel Golf
3.8/555 Ulasan
Florence Historic Center
We liked the location. In 15-20 minutes, you're in Piazza del Duomo, Piazza Signoria, Palazzo Vecchio, and many other attractions. We loved how clean the hotel it was. They came and changed the towels/made up the beds every day, which is a lot more than any 4* hotels usual offer. We liked the fact that there was parking for free, although we arrived at the hotel late in the evening they still had parking spaces available ( this is a great location and to find a hotel like this with free parking it's an absolute bargain). The breakfast was very nice, they had a very good choice from cheese, mini mozzarellas, ham, boiled eggs , yoghurts, croissants etc. The 2 ladies at breakfast were very nice and friendly. We had our 2 years old daughter running around and they were very understanding and patient. I saw in the previous reviews that someone said the shower was small. Personally, I think that's a bit unfair. The shower was absolutely fine, and the pressure was very good. They even give you shower caps. We liked that the mattress was quite firm, great for the posture and the pillows not too high ( both very comfortable) . Also, I liked the fact there was a mini fridge, very useful as we have a little girl, and it was perfect to keep things cool. We really liked the hotel, and we'd go back in the future. The only thing I would have liked better would have been a room that's on the same floor with the lifts. We had a baby, pram, 2 big cases, rucksack, and we had to go down a big set of steps, which was a little challenging with all our stuff. Also, we didn't like there were some noisy ladies talking quite loudly until midnight outside their room on the corridor ( this is not the hotel's fault, though just inconsiderate people). Everything else was great! Thank you, Hotel Golf. We really enjoyed our stay and we'll be back next time we're in Firenze.
B&B Residenza le Fonticine
4.2/525 Ulasan
Florence Historic Center
We spent two nights and the place lived up to our expectations: good price, great location, clean and good room, very good service and staff (we arrived after check-in which could be solved with whatsapp communication).
NilHotel Florence
4.3/553 Ulasan
Rifredi
Choose another hotel. When we first arrived I had high hopes. The hotel looked nice and the rooms were clean Then it quickly went down hill. At night it felt like a furnace in the room, causing a horrible night sleep. I asked others in my group and they experienced the same thing. What we found out is that the front desk ( who are not very friendly) control each rooms temperature. The next night I talked to them and they begrudgingly said they would lower it. I additionally had to call and complain because the temperature did not change. The room does not have a lot of outlets and only on 1 side of the bed If you came with a tour, you do not eat breakfast on the main floor, you need to go to floor -1. It is a very dreary room with a very dreary breakfast. The food was not good. No fresh fruit, warm milk. Nothing appealing If it was located in City center MAYBE you would tolerate this, but you are not. You need to spend additional money on a taxi. Overall, I absolutely would not recommend. This is not a 4 star hotel in my opinion
Hotel Costantini
4.4/5101 Ulasan
Florence Historic Center
Kakitangan yang sangat baik, sangat membantu dan mengalu-alukan. Bilik itu lapang, ringkas dan bersih. Lokasi itu benar-benar menakjubkan! Di tengah-tengah Florence! Secara harfiah di tangga pintu Duomo. Saya pasti akan tinggal di sana lagi!
Novella Italy
3.3/527 Ulasan
Florence Historic Center
Sconsigliato. Sono stato due notti con la mia ragazza, lo sottolineo in caso qualcuno (come noi( perdesse questa informazione, alquanto importante. Il bagno è in comune. Si tratta sostanzialmente di un appartamento condiviso con sconosciuti. Ci sono tre camere, ognuno ha la propria e c’è il bagno in condivisione fra tutti. Nessuno è lì presente. Zero personale a cui poter chiedere informazioni in caso di bisogno, (dovete chiamare, se va bene vi risponderanno!). Non abbiamo mai fatto colazione lì, perché letteralmente non si è capito come farla. Ci siamo trovati in difficoltà, in quanto non si ha alcun personale a cui poter chiedere. Ho comprato della candeggina per disinfettare il bagno. Pessimo. Per chiamata ribadisco se hanno tempo vi rispondono, però in quelle situazioni faticherete anche a porre una chiamata.

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Bilangan Hotel32
Bilangan Ulasan470
Harga TertinggiVND 24,948,379
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