Hostels di Tuscany, Italy

Place is beyond.. beautiful old convent. Room is large, confy bed, powerful hot shower. Kitchen and common area is huge and beyond just functional. Loved it. PS I am not selfie, photo ******. Regretted not taking pictures as it is really beautiful.

Simple check-in and public facilitiesㅡ Kitchen. Laundry. Swimming pool and sauna was excellent for cost-effectiveness, and everything was fun and good. The location was great too~^^ But one Chinese roommate coughed all night, possibly due to a cold, so the rest of my roommates barely got any sleep. 😪

First of all, unbeatable price and location. It’s about a 10-minute walk from the Firenze Santa Maria Novella station. I was greeted by a lovely receptionist who showed me the amenities and to my room. On the next day, there was another receptionist who was equally as helpful. She took the initiative to recommend as many sights, food, and even the oldest pharmacy in the world (circa 1221). I have attached what she highlighted to me. If you’re a no-frills traveler who needs a convenient and comfortable place to stay, this is what you’ll be looking for. One tip when locating the hostel, don’t expect a large sign; instead it has a nondescript door with other tenants on other floors.

Amazing and clean hostel with good facilities as well as restaurants nearby. Only downside is it’s quite a distance from the city centre and the public transport is quite unreliable (I had to wait 30 mins for the bus). That being said, it’s great value for the price and I totally recommend!

아주 친절한 직원들의 응대가 인상적이었습니다. 조식도 좋았습니다. 지하에 코인세탁기가 있습니다. 전체적으로 깔끔한 인상을 받았고 좋은 경험이었습니다.

The vibe is really good it’s a big hostel brand. The problem is that it’s so cold in end of December. And there is no curtain I don’t get it why they just don’t provide curtain?

No free safe storage for a simple backpack for hostel guests, only paid storage, never had this before in my hundreds of travels... Doesn't accept euros- legal tender in cash, only card payments. Very average, overrated in my experience.

I traveled as a solo female traveler, and unfortunately, only one out of three nights was peaceful. I want to warn others about several management and safety issues I encountered here. On Trip.com, only mixed dorms were available.The platform lists two types of 6-bed dorms: one explicitly labeled 'Mixed Gender' (which I booked) and another generic '6-Bed Dormitory Room' without any gender indication. Since there was no 'Female-only' option, I assumed these were essentially the same thing. I ended up alone in a room with three men, which felt quite unsafe and intimidating. My sleep was constantly interrupted by loud neighbors and the person in the bunk below me shaking the bed all night When I requested a move to a female dorm or a more balanced mixed room the next morning, the staff was unhelpful. They claimed they couldn't move me because I hadn't booked through their website, even though female beds were available!! They initially demanded I pay the full price again for the next two nights. After contacting Trip.com support, the hostel still refused to cooperate. Eventually, a more reasonable receptionist helped resolve the issue peacefully. On my last night, a large group of school students arrived. They were incredibly loud, and it took over an hour after ”quiet hours” began for teachers and staff to finally calm them down. Be aware of this. Cleanliness: Rooms are relatively clean. Self-Service: You must make your own bed, which is very difficult if you are assigned a top bunk. Extra Costs: Towels are not included and cost 1.9€. Payment: They are strictly card-only. Pros: There is free hot water at reception, a luggage room, and the location is conveniently close to the Campo di Marte station. If you are a solo female traveler, be aware that management might prioritize profit over your safety and comfort :)

I booked this on my way to Florence. It's a beautiful and convenient place to stay with all facilities. Elio , Matteo and everyone at the reception has been very kind and helpful. Elio moved me from mix dorm to Girl dorm. Very kind. You can have coffee and cook your own meal. You can store your luggage and roam around after checkout. They help you with recommendations. Overall I had a very warming experience. I wish to come back again. Bathroom and bed was very clean & made up everyday. Absolutely worth the money and more than that the staff was really good. Only they don't have lift but hey you can climb. ✨

The hostel itself was clean and well located, no complaints about that. But the girl at the reception was extremely rude. On the day of check-in, she was standing with another girl at the counter — when I asked if I could check in, she just said “no,” and they both laughed. When I asked what was wrong, they rolled their eyes and said it was “just a joke.” On the day of check-out, I wanted to leave my luggage until the evening to explore the city. For the first time in 15 years of traveling, I’ve encountered a place where you can’t store your bags for free — you have to book paid luggage storage online. My card was declined by their website, so I politely asked if I could pay in cash or what I should do instead. She simply said “no,” turned away, and started helping other guests. Usually, hotel staff try to assist travelers and offer some kind of solution, but this kind of attitude was truly disappointing.