Asrama di Krakow

Both the check-in and checkout process were easy and the people were very helpful. However, the reason why I’m rating so low is because the entire hostel had a very disgusting smell to it and the worst was the bed I was staying in had a really distinct odor, it was almost like the most disgusting humans body odor you’ve ever smelt. This smell lingered on everything that touched that bed for a few days after until I could get a washing machine. The place was very loud & the people in the hostel were not very respectful in this sense of sound and they kept slamming the doors everywhere. If you enjoy a hostel just as a place to stay then you’ll fit in perfect here, but be aware of your nose and your ears. Also the common areas were very dark and not well lit so it felt uninviting in the whole building

Ужасное отношение к гостям и полная безответственность. Бронировала хостел через букинг,оплатила,все было хорошо. Приехала на check in, а хостел оказался закрытым. На звонок в дверь никто не отвечал, на телефоне был включён автоответчик, где девушка говорила “hi” и ничего больше. Стояла под хостелом и звонила полчаса на телефонный номер так и не добившись ответа пришла в выводу,что хостел так и не открылся после карантина,а хозяева решили заработать. На следующий день решила позвонить ещё раз на телефоний номер хостел и уже очень быстро поднял трубку молодой человек,который заявил,что он менеджер и утверждал,что хостел работает и заселение у них в тот день было, и функционируют они в полном порядке. Молодой человек не отличался вежливостью и умением работать с гостями. Кончено молодой человек заявил,что решать эту проблему не в его компетенции. Живя уже долгое время в Кракове, сталкивалась с такими случаями не первый раз, поэтому решила пойти проверить работает ли хостел в тот же день, как и состоялся разговор с менеджером. Хостел был закрыт и никто не открывал, что доказывает то, что хозяева во время сложившийся ситуации зарабатывают, обманывая людей. Если не хотите остаться на улице и не знаете город, не пользуйтесь услугами этого хостела! Не рекомендую!

Great location. But that’s really it. Our room had holes in the wall, the toilet seat was broken and fell off. Plates were dirty, and the microwave in the room was far from clean. The website said that the hostel had 24 hour reception. We got locked out of the apartment building in the middle of the night, and tried contacting the hostel multiple times. We got in after 3 hours in the cold weather, only because another guest had a key. When we told the hostel, they didn‘t seem to care

Lovely little hostel. Very hard to find, we arrived Sunday night around 22:00 but found it hard to find the door. Very little A4 peice of paper for the sign on a run down door. Once inside very clean and nice. Bed mattress was not very comfy but okay if you’re there for a few days. Towels are provided but we had to ask for one. We also had to ask for toilet roll as it is provided but wasn’t watched. Major flaw, I slept on the top bunk and the plug socket it above your head. There is no little shelf so I plugged my phone in and had to let it hang. It then fell out and smashed the screen protector when hitting the floor whilst waking up everyone in my dorm. So if I was to suggest anything it would be to provide little shelves under the sockets to stop that from happening or I would bring long cables. Breakfast was very nice, served 08:00-10:30. Overall I can’t complain for the price and I would stay again.

This is a quaint little guest house in the old town , it does not have a lift so no good to people with mobility problems , they supply towels and shower gel and there is tea and coffee in the room , there is a small fridge in the communal area, but nothing to cook on not even a microwave no plates etc, for a room only I did expect more facilities, my room was not in the main building but over looking a bar courtyard , this was very noisy in the evening, also someone started drilling early every morning, ideal as a base, quite dated but clean and reception staff friendly

一般的なホテルの広い敷地内にあるホステルで、チェックインなどはすべてホテル側でします。徒歩1分くらいです。ホステルはとても清潔でベッドもしっかりとした快適なベッドでした。 シャワールームやトイレも清潔です。グランドフロアが個室タイプ、2階がドミトリーのようです。私が滞在した時はゲストがかなり少なく大変静かで快適に過ごすことができました。 初日はグランドフロアに3組ほどのゲストがいたので廊下での声や足音が聞こえてきたり、トイレの使い方が悪かったのか不潔でした。2日目3日目はグランドフロアが貸切状態だったので静かでトイレも清潔でした。 困ったのはヘアドライヤーがなかったことです。シャワールームにも部屋にもなく貸し出しもしていないため、シャワー後は自然乾燥必須です。長い髪の毛の人は風邪を引かないように気を付けてください。 建物は入るとすぐに暖かく、部屋もとても綺麗で暖かかったです。半袖で過ごすことができます。リネン交換は依頼すればしてくれます。私は一式もらっておいて好きなタイミングで自分で交換しました。 ホテル側に行けばティーサービスがありましたが、なぜか3日目になくなっていました。レセプションでお湯をもらいました。レセプションスタッフさんはとても親切です。 公共交通機関から遠い、とありましたがクラクフ中央駅（Kraków Glowny）から125番のバスに乗るとほぼホテルの目の前に到着してかなり便利です。トラムよりも125のバスが近くて便利です。トラムでもバスでも料金はPLN4です。 またクラクフに滞在するならここに泊まります。とても良かったです。

I've arrived at Das Hostel on 20th of October, a long stay for me. To be honest I choose it for the price and for the private shuttle from the airport since I was arriving too late at night. The guys from the staff have been so kind since I contacted them by email, and they're still great here and always available for any help! The location is just perfect, a few steps from the city centre, in a very beautiful and well served area, love it! The place is clean and very well organized, the kitchen is equipped with every kind of stuff and is so nice to cook here :) Last, but not least, the guys are very careful with hygienic rules and keep the place clean everyday, makes us feeling really safe! As I said in the title, I feel at home 😊

As hostels go, this was a good, clean, well organised place and we felt safe. We booked a twin room with private bathroom. The shower was ok, bathroom clean. Comfy beds, small hand towl each. The only reason i gave 4 stars and not 5 is because when we arrived, our room had a very bad smell iof sewerage. We had to leave the bathroom fan on all the time. We couldn't leave the window open as it was too cold. The kitchen was always very busy, and we were there out of high season. We only used it to make a few hot drinks but it looked clean. The fridges were full of peoples food, not sure there would have been any room for ours if we had wanted to use it. Would stay here again.

The https://shh.travel/ website shows 6 co-owners, highly responsive to positive comments but completely indifferent to complaint email. So I post my unanswered email here. My husband and I stayed at Dorm 3 of Dizzy Daisy Downtown Hostel Krakow from January 27-29, 2022. Dorm 3 is fully booked on the 29th so we moved to Dorm 1 instead. We are elderlies (and we are Asian) very much prefer lower bunk beds. My husband went to Dorm 1 after 10am to check available lower bunks. One young man staying at Dorm 1 asked my husband ”What do you want”. My husband said we stay at Dorm 1 tonight. The man then told my husband to speak at a lower voice because someone is sleeping but he spoke much louder. I went to Reception to brief the lady receptionist about this unfriendly person in Dorm 1. At around 11.30am, my husband went to Dorm 1 to check available lower bunks again. The man ordered my husband to ”get out or I am going to make a complaint at Reception”. My husband replied ”Let's go together to Reception”. On the way down the stairs, the man swearing at my husband. Just a few steps before reaching the ground, the man, with both hands, pushed my husband from the back. My husband hit on the wall and bounced through the door to the Reception area. My husband fell on his knees and physically hurt. The Receptionist told the man to stop. Three staying guests helped to bring my husband standing up. The incident was witnessed and the hostel said it's recorded by CCTV. The Receptionist told the man to leave but offered to give him a refund. I disagreed to let him go and asked the Receptionist to call the Police - this is an assault which is a criminal offence. The man went back to the Dorm to pack. Receptionist called Security and ”I thought” Security called the ”Police”. In about 10 minutes, the man returned the keys at Reception. Receptionist told him he need to wait for the Police. Without insisting to get a refund, the man said ”good bye” and ran away like a fugitive. Soon after the man stepped out, two Security Guards arrived. I said to the guards they should bring the man back as he had just walked out. That did not happen. I was offered an explanation though. Policemen came. Two of them took my husband going around in a Police car trying to find the man but to no avail. I strongly insisted to file a report at the Police Station to have the man arrested. My husband decided not to proceed as the man had already paid a price to have disgraced his country and his fellow Danish. After Policemen left, I asked the Receptionist our accommodation arrangement for the night. We were offered a free upgrade to a twin-room with shared bathroom but after a quick discussion with husband we thought we should be compensated for a free room for the night. The Receptionist told me to come back after 2pm and get a reply from the Reception Manager. I spoke to Reception Manager at 4pm, she was calm and not quite empathetic as if assault is no big deal in