Asrama di Ponta Delgada

Hotel yang hebat, melalui perubahan pemilikan semasa saya menginap kerana beberapa ciri adalah pembinaan yang belum siap tetapi tiada aduan. Pemandangan dari setiap bahagian hotel sangat cantik. Bilik tidurnya hebat, kolam renangnya sangat bagus dan sarapan pagi sangat mengagumkan. Makan malam itu baik tetapi tawaran minimum kerana perubahan pemilikan. Ini akan menjadi hotel yang sangat sangat indah setelah ia telah siap sepenuhnya dan diselenggarakan....memang berbaloi untuk dikunjungi lagi pada masa hadapan. Kakitangan penerimaan tetamu, restoran dan bar sangat ramah dan membuat penginapan saya sangat mengalu-alukan.

Great hotel!! Easy check in, easy check out. Centrally located. Right across from the marina so you can leisurely walk around the town. Exceptional housekeeping!! Large, delicious breakfast buffet. Outstanding staff. Wonderful restaurant . We will definitely go back.

Liked · - View from the room - Breakfast variety and fresh cooked omeletes - Rooftop bar and cockteils Disliked · - Reception personel politeness and their general attitude. They are always detached and speaking Portugese at first, although they knew we were from abroad. They were not even greeting us when entering the hotel and trying to look the other way. Same is for the personel in the breakfast entrance. They are always with a bad attitude and strange looks. To be absolutely fair, there are 2 young guys in the reception area that are very polite and only cared to ask if we are satisfied during our 7 days there.. Also in the breakfast personel, only the 2 chef's are polite and helpful. - Room had markings on the walls and 1 spider web, ”SmartTV” is from 2010 probably. Only screen sharing makes it ”smart”. Also a big stamp on the carpet. In a week of stay, we only saw once to change bed sheets. - Restaurant of hotel is overpriced, small portions and wines are extremely overpriced. In a short walking distance, a restaurant next to marina is offering much better food. Also the offer only dinner and no lunch at all. - They claim to offer vallet parking (10 euro per day). But actually you need to find a place to leave the car outside. I had to park several times on the pavement illegally as the parking spots at the entrace were almost every time full and then try to find someone from the reception to give the keys and to park my car. Same situation when you want to get the car from the garage. And their attitude is like doing you a favor to get the car, that you have paid to park in their garage. I asked twice to get the car myself and they always declined. Also since the parking spots at the entrance are almost every time occupied, it is difficult to load the baggage to the car etc. - Different treatment if you are of younger age. It seems you have to be over 45 to be treated with respect in the hotel. Very dissapointed to see such behavior from the personel. It ruined the whole stay on the island, which is otherwise amazing.