Hotel Dengan Pengambilan dari hotel di Macedonia Barat, Greece

Stayed here for 3 nights after exploring other parts of Greece, including the islands. I guess you can say I was spoiled in the other places with better hospitality than here but I can’t say this hotel was terrible; they just need to learn how to treat their guests a little better. For starters, I was told that the pool is open to everyone (including non hotel guests) and that hotel guests do not get a priority for pool chairs. The guy I spoke with told me that since the other guests also pay (€4) to stay at the pool, it is only fair they also get priority for a seat. Really? I am paying €200+ a night to stay at your hotel and if I cannot find a chair at the pool, you want to tell me the outside guests get a priority because they paid €4 to use your pool? I have never encountered such a bizarre practice from a hotel anywhere. Secondly, their wifi is so weak that when I was in the hotel room, we had no signal at all. It’s 2023. Time to update your wifi signal. Lastly, I went to the spa to get a manicure and they told me the manicurist wasn’t able to remove gel from my nails so she couldn’t give me a manicure. If you have trained manicurists and run a spa offering these services, this is a basic thing that any manicurist can do. Honestly, I wasn’t shocked by this response though. Service isn’t at the top of their list. I realize this is a pretty insignificant detail but it’s just an example of the service they lacked in. As for the rest, the hotel is clean and breakfast is decent. They make a very good frappe. Pool bar has good food. They also offer juice and some sweets upon arriving at the hotel that was a nice touch. I’d stay here again as this is the best hotel in this area but they just need to make some things better. Overall, 7/10 experience.

Whilst planning our summer vacation, we stumbled across this hidden gem in which our expectations were truly exceeded. From our initial dealings and greetings by Alexandrous at the front desk, we were extremely impressed with the service and the quality of the food provided. Cocktails were spot on, food was Greek with a flair of creativity. Breakfast is a must with a large assortment of both hot and cold choices including a chef on standby whom is only happy to help with either an omelette or eggs done your way. We were fortunate to see a local music trio whom were playing ballads whilst having dinner on a Friday night. The only minimal criticism was the assumption by the waiter that we were not able to sit on an outside table despite having booked earlier in the day. Needless to say, our table had been booked prior to which we hosted family that had only previously been there once. It was a pleasant evening and a must if playing during your stay. Overall a 5/5 experience, with a very well thought out luxury hotel in Greece. Well done Alexandrous and team for hosting our family! Look forward to seeing you in the future.

Stayed here for 3 nights after exploring other parts of Greece, including the islands. I guess you can say I was spoiled in the other places with better hospitality than here but I can’t say this hotel was terrible; they just need to learn how to treat their guests a little better. For starters, I was told that the pool is open to everyone (including non hotel guests) and that hotel guests do not get a priority for pool chairs. The guy I spoke with told me that since the other guests also pay (€4) to stay at the pool, it is only fair they also get priority for a seat. Really? I am paying €200+ a night to stay at your hotel and if I cannot find a chair at the pool, you want to tell me the outside guests get a priority because they paid €4 to use your pool? I have never encountered such a bizarre practice from a hotel anywhere. Secondly, their wifi is so weak that when I was in the hotel room, we had no signal at all. It’s 2023. Time to update your wifi signal. Lastly, I went to the spa to get a manicure and they told me the manicurist wasn’t able to remove gel from my nails so she couldn’t give me a manicure. If you have trained manicurists and run a spa offering these services, this is a basic thing that any manicurist can do. Honestly, I wasn’t shocked by this response though. Service isn’t at the top of their list. I realize this is a pretty insignificant detail but it’s just an example of the service they lacked in. As for the rest, the hotel is clean and breakfast is decent. They make a very good frappe. Pool bar has good food. They also offer juice and some sweets upon arriving at the hotel that was a nice touch. I’d stay here again as this is the best hotel in this area but they just need to make some things better. Overall, 7/10 experience.

Stayed here for 3 nights after exploring other parts of Greece, including the islands. I guess you can say I was spoiled in the other places with better hospitality than here but I can’t say this hotel was terrible; they just need to learn how to treat their guests a little better. For starters, I was told that the pool is open to everyone (including non hotel guests) and that hotel guests do not get a priority for pool chairs. The guy I spoke with told me that since the other guests also pay (€4) to stay at the pool, it is only fair they also get priority for a seat. Really? I am paying €200+ a night to stay at your hotel and if I cannot find a chair at the pool, you want to tell me the outside guests get a priority because they paid €4 to use your pool? I have never encountered such a bizarre practice from a hotel anywhere. Secondly, their wifi is so weak that when I was in the hotel room, we had no signal at all. It’s 2023. Time to update your wifi signal. Lastly, I went to the spa to get a manicure and they told me the manicurist wasn’t able to remove gel from my nails so she couldn’t give me a manicure. If you have trained manicurists and run a spa offering these services, this is a basic thing that any manicurist can do. Honestly, I wasn’t shocked by this response though. Service isn’t at the top of their list. I realize this is a pretty insignificant detail but it’s just an example of the service they lacked in. As for the rest, the hotel is clean and breakfast is decent. They make a very good frappe. Pool bar has good food. They also offer juice and some sweets upon arriving at the hotel that was a nice touch. I’d stay here again as this is the best hotel in this area but they just need to make some things better. Overall, 7/10 experience.