Hotel berhampiran Acquedotto Romano, Abano Terme

This time was a real disappointment! Because of the early check out , around 5.45 am I was asking to provide us some sandwiches. The answer was that the breakfast is starting at 7am , and because of that there is no option . It was really a bad feeling, and in my review on the site of the hotel , I mentioned that point probably should be fixed, especially taking about such high ranking hotel. After some days , I had an answer from the hotel: “ The price of the breakfast is 6.50 euros, so you can buy food on your way or in the airport.” I am really disappointed! For sure, this was my last time at this hotel.

Con grande rammarico scrivo questa recensione. Siamo clienti dell'Antoniano, io e mio marito, dal 2013, lavoriamo quindi facciamo solo i fine settimana ma in cui ci concediamo tutto massaggi, pranzi cene e late check out; negli anni è stato sempre sinonimo di ottima struttura, con attenzioni verso i propri clienti ed un rapporto qualità prezzo super! Negli anni la qualità è rimasta pressoché immutata fino al cambio di gestione con la quale il declino è stato molto rapido: quantitativo di gente sproporzionato a ciò che riesce a sopportare la struttura, le piscine soprattutto; questo sabato nel pomeriggio ho contato 80 persone nella piscina principale. Lettini appiccicati uno all'altro a voler contenere più persone possibili: il risultato è l'effetto di uno stanzone di ospedale stracolmo, con un forte rumore bambini che urlano genitori che urlano più dei bambini ed ovviamente in questo scenario il relax è totalmente impossibile! Abbiamo provato allora ad optare per la sala relax in cui fino a poco tempo fa c'erano 7-8 lettini adesso sono una ventina ovviamente incollati uno all'altro, con all'interno persone che non hanno evidentemente compreso il concetto di silenzio... quindi anche qui il relax latita! In questo quadro di sovraffollamento generale contribuiscono anche gli esterni all'hotel, mio marito si è trovato con tutto il telo bagnato in cui qualcuno si era asciugato e le sue cose spostate, senza contare che altre volte non siamo riusciti a trovare un lettino disponibile e ci siamo dovuti accomodare su una sedia! Oltre a tutto questo c'è la chiara finalità di voler spillare fino all'ultimo centesimo dai clienti; per fare solo un esempio, il late check out ovvero poter tenere la camera anche il giorno di partenza se fino a qlc mese fa costava 40 euro adesso sono 40 euro per tenerla un paio d'ore in più sennó sono 100! In conclusione: troppa gente, scarsa attenzione verso gli ospiti dell'hotel rispetto agli esterni rendono la struttura appetibile solo a chi vuole passare qualche ora in piscina e nulla più. Se si cerca relax, con dispiacere, devo dire che l'Hotel Antoniano non è più adatto!

This hotel is excellent. Location is next to the train station Staff are AMAZING.all friendly and the receptionist that helped me put a plaster on my cut head should be awarded a prize. The food is excellent ( this is probably due to the fact this hotel works with a lot of Italians -and Italians don't take well to bad food) My room was modern and super clean. Pool area also lovely and cleaned all day long. If I can give one thing I would personally suggest changing,it would be to write an indication to what the food is in the salad bar ( we all know what letus and tomatoes are, but lots of the other things don't look familiar to foreigners) a simple badge in front of the article will suffice. I would also recommend to RCI clients to read the T&Cs on Their booking as they have half board extra to add on . Great value for money for this class of hotel I recommend the full board as it's really worth it and the menu is different every day with high quality food and well cooked

The breakfast at this hotel is simply outstanding, providing a delightful start to each day of my stay. The wide variety of dishes catered to all dietary needs and preferences, ensuring that every guest found something to enjoy. From freshly baked pastries to omelettes and a selection of coffees, the breakfast spread was a true culinary delight. The impeccable service provided by the attentive and friendly receptionists ( especially Davide) added an extra touch of warmth to my mornings. They greeted guests with genuine smiles, promptly seating them and ensuring that their dining experience exceeded expectations. The receptionist's attentiveness to detail and willingness to accommodate special requests truly made me feel like a valued guest.

The hotel Donatello is well located across from the city's Basilica di San Antonio, and about 5 minutes from the famous Prato della Valle and 10-15 from the city centre and old city (university, ghetto, daily markets, pedestrian street, etc). From the outside, the hotel looks quite elegant and I suspect that front facing rooms have a nice view. To be honest, however, everything else about the hotel was rather disappointing. Rooms are actually tired and pretty gloomy. The single rooms are extremely small, the doubles are of decent size but tend to overlook blind narrow courtyards and feel rather dark and a bit depressing with a decor that seems stuck in the 1970s. Cleanliness is variable, lighting unpleasant, and whilst beds are decent, the pillows are hard and quite uncomfortable. Breakfast is quite poor. If you come when one of the ladies taking care of the breakfast room are around, they will prepare you a decent coffee from the barista machine, however, if they are not, it is a fairly ghastly automatic machine that uses instant coffee to make ”fake” espressos and cappuccino which is used instead. Juice is a strange watery thing from a machine. The best part are the nice homemade cornetti (croissants filled with jam, cream or chocolate) but apart from them, fruit, salad, bread, etc are all of poor quality and the scrambled eggs and meat are stone cold. There is a toaster which doesn't seem to work well and mediocre bread. Service in the hotel is not very friendly - reception staff ranged from reasonably cordial to barely polite and in one case, outright unpleasant. In short, the place is certainly not horrible, but equally, it doesn't seem too bothered about customers let alone interested in making them want to come back. A bit of a wasted opportunity given the nice location they fail to capitalise on.

This is one of the nicest places we stayed in Italy but it had one extreme problem...they turn off the air conditioning in ALL the rooms Oct 1st. We stayed mid October. Our room got to 30 celcius (86 degrees f) and they couldnt turn on the air. We were told it was winter time and the air is off and cannot be turned on. I couldnt sleep so I opened the window only to have to kill many many flying bugs. The bugs just keep flying in. I had to close the window and endoure the heat. I was part of a group and EVERYONE (at least 15 couples) complained about the heat, but the employees couldnt do anything about it. Traveler beware...after Oct 1st, if its hot, your going to cook in these rooms.