Hotel berhampiran Oratorio di San Luigi ad Abano Terme, Abano Terme

Con grande rammarico scrivo questa recensione. Siamo clienti dell'Antoniano, io e mio marito, dal 2013, lavoriamo quindi facciamo solo i fine settimana ma in cui ci concediamo tutto massaggi, pranzi cene e late check out; negli anni è stato sempre sinonimo di ottima struttura, con attenzioni verso i propri clienti ed un rapporto qualità prezzo super! Negli anni la qualità è rimasta pressoché immutata fino al cambio di gestione con la quale il declino è stato molto rapido: quantitativo di gente sproporzionato a ciò che riesce a sopportare la struttura, le piscine soprattutto; questo sabato nel pomeriggio ho contato 80 persone nella piscina principale. Lettini appiccicati uno all'altro a voler contenere più persone possibili: il risultato è l'effetto di uno stanzone di ospedale stracolmo, con un forte rumore bambini che urlano genitori che urlano più dei bambini ed ovviamente in questo scenario il relax è totalmente impossibile! Abbiamo provato allora ad optare per la sala relax in cui fino a poco tempo fa c'erano 7-8 lettini adesso sono una ventina ovviamente incollati uno all'altro, con all'interno persone che non hanno evidentemente compreso il concetto di silenzio... quindi anche qui il relax latita! In questo quadro di sovraffollamento generale contribuiscono anche gli esterni all'hotel, mio marito si è trovato con tutto il telo bagnato in cui qualcuno si era asciugato e le sue cose spostate, senza contare che altre volte non siamo riusciti a trovare un lettino disponibile e ci siamo dovuti accomodare su una sedia! Oltre a tutto questo c'è la chiara finalità di voler spillare fino all'ultimo centesimo dai clienti; per fare solo un esempio, il late check out ovvero poter tenere la camera anche il giorno di partenza se fino a qlc mese fa costava 40 euro adesso sono 40 euro per tenerla un paio d'ore in più sennó sono 100! In conclusione: troppa gente, scarsa attenzione verso gli ospiti dell'hotel rispetto agli esterni rendono la struttura appetibile solo a chi vuole passare qualche ora in piscina e nulla più. Se si cerca relax, con dispiacere, devo dire che l'Hotel Antoniano non è più adatto!

A perfect hotel only found on the web and it has completely satisfied me.A very competent staff,an excellent restaurant (thanks to Ivan) and a very good health center (thanks to Lorella) make the hotel at the top ranking.I used only the roof pool but perfect for my need.Thank you for making feel like at home.

This time was a real disappointment! Because of the early check out , around 5.45 am I was asking to provide us some sandwiches. The answer was that the breakfast is starting at 7am , and because of that there is no option . It was really a bad feeling, and in my review on the site of the hotel , I mentioned that point probably should be fixed, especially taking about such high ranking hotel. After some days , I had an answer from the hotel: “ The price of the breakfast is 6.50 euros, so you can buy food on your way or in the airport.” I am really disappointed! For sure, this was my last time at this hotel.

The website was very deceiving. The building was very old, and needed a good overall on the outside. The grounds needed alot of care, I understand during that time of year it would not be up to par but it was neglected and we could not even explore the grounds because there was tape stopping us from walking around. Speaking of the grounds, it is not nestled in the middle of the forest or mountains. You are in the middle of a town with roads all around and traffic could be seen and hear from my window. I did not have a great view. Concerning the room, it was a shock. It was decorated in old style furniture not modern at all. The sitting area was just room enough to sit facing the closet because we could not turn the chair around because the door wouldn't open. We asked for a twin room and received a double bed. There are 2 guests but it doesn't mean we want to sleep in the same bed!! The only good thing was the size of the bathroom. It was spacious and I appreciated that. Double sinks were great. On the site it sates 3 restaurants are on the premise but please not one only opens in the summer months and another was closed. Which we were not informed off. If you want to eat in the restaurant you need to book in advance otherwise you will not have a spot. Another thing we were not told about. This comes to the reception area. The elderly gentleman was a snob. He did not greet us kindly , nor give us any information concerning our treatments we booked. He didn't tell us about the closed restaurant, nor that we needed a reservation. The only positive was that a young woman who worked there was very helpful with whatever questions we had. She also helped to find a reservation at another restaurant when we couldn't get a spot at the hotel. The treatments..... both pools were small and people didn't share the time between each activity. They would spend so much time at one thing and didn't care that people were waiting on line. The turkish bath could fit 4 people and my shower was warmer. The spa could hold 2 and it was very sad. No heat at all. I had a massage booked and a mud bath. I came away from the massage worst than when I entered and even though the mud bath seemed lovely and the polish lady who was in charge was so kind and lovely, I immediately became sick after it and spent the same day in bed with a stomach bug and vomiting. No, I did not enjoy this spa or thermal bath. I would never return. Definitely do not come with children, it is mostly elderly people and the young kids we saw were miserable.

The breakfast at this hotel is simply outstanding, providing a delightful start to each day of my stay. The wide variety of dishes catered to all dietary needs and preferences, ensuring that every guest found something to enjoy. From freshly baked pastries to omelettes and a selection of coffees, the breakfast spread was a true culinary delight. The impeccable service provided by the attentive and friendly receptionists ( especially Davide) added an extra touch of warmth to my mornings. They greeted guests with genuine smiles, promptly seating them and ensuring that their dining experience exceeded expectations. The receptionist's attentiveness to detail and willingness to accommodate special requests truly made me feel like a valued guest.

The hotel Donatello is well located across from the city's Basilica di San Antonio, and about 5 minutes from the famous Prato della Valle and 10-15 from the city centre and old city (university, ghetto, daily markets, pedestrian street, etc). From the outside, the hotel looks quite elegant and I suspect that front facing rooms have a nice view. To be honest, however, everything else about the hotel was rather disappointing. Rooms are actually tired and pretty gloomy. The single rooms are extremely small, the doubles are of decent size but tend to overlook blind narrow courtyards and feel rather dark and a bit depressing with a decor that seems stuck in the 1970s. Cleanliness is variable, lighting unpleasant, and whilst beds are decent, the pillows are hard and quite uncomfortable. Breakfast is quite poor. If you come when one of the ladies taking care of the breakfast room are around, they will prepare you a decent coffee from the barista machine, however, if they are not, it is a fairly ghastly automatic machine that uses instant coffee to make ”fake” espressos and cappuccino which is used instead. Juice is a strange watery thing from a machine. The best part are the nice homemade cornetti (croissants filled with jam, cream or chocolate) but apart from them, fruit, salad, bread, etc are all of poor quality and the scrambled eggs and meat are stone cold. There is a toaster which doesn't seem to work well and mediocre bread. Service in the hotel is not very friendly - reception staff ranged from reasonably cordial to barely polite and in one case, outright unpleasant. In short, the place is certainly not horrible, but equally, it doesn't seem too bothered about customers let alone interested in making them want to come back. A bit of a wasted opportunity given the nice location they fail to capitalise on.

This is one of the nicest places we stayed in Italy but it had one extreme problem...they turn off the air conditioning in ALL the rooms Oct 1st. We stayed mid October. Our room got to 30 celcius (86 degrees f) and they couldnt turn on the air. We were told it was winter time and the air is off and cannot be turned on. I couldnt sleep so I opened the window only to have to kill many many flying bugs. The bugs just keep flying in. I had to close the window and endoure the heat. I was part of a group and EVERYONE (at least 15 couples) complained about the heat, but the employees couldnt do anything about it. Traveler beware...after Oct 1st, if its hot, your going to cook in these rooms.