Hotel berhampiran John Lewis & Partners, Aberdeen

We booked the Standard one bedroom apartment. It was on the 3rd and highest floor. Bear in mind there’s no lift so be prepare to walk up 40 stairs to the apartment. It’s not too tough but if you’re carrying heavy luggage like me, it was quite a climb. The apartment was cosy and has a bedroom with a queen size bed, a living room with a TV, dining table & sofa bed, en-suite bathroom and a fully equipped kitchen with fridge, stove, microwave oven, kettle and even a washing machine. We had a good sleep. Union Square shopping mall and the attached Aberdeen train station and bus terminal are about 5-10 minutes walk. There’s a shortcut from behind the apartment and walk down a flight of steps at Bridge Street. Cross the road and soon you will reach the train station. Check in and out using the key box located at the building entrance. I took bus 727 from Aberdeen Airport to Union Square bus terminal. And took bus 5 to Music Hall stop (3 stops). Walk back where the bus drove past, towards Crown Street. Turn into Crown Street and look for number 77 and you will reach Crown Central Apartment. Hope this helps.

This was a very convenient hotel for Aberdeen City Centre. It's facilities were excellent and staff were very pleasant. We were a little late to get a Car Parking space, however, there was a Car Park about 200 yards away, which was very reasonably priced. Overall this was very enjoyable.

We stayed here for 2 nights as a family whilst my husband was working. The entrance to the hotel was lovely, a beautiful aroma in the air and very helpful staff on the reception. On entrance to the lifts, everything seemed clean and fresh. The rooms were large. We had a double and a single bed, and still had plenty room for a pram and our bags. The shower was powerful and hot which was lovely and fresh towels each day. There was a kettle with plenty tea/coffee to choose from. The beds were comfortable. There was a heating/air con remote however regardless of what we did, the room cooled at night time, waking our little one who likes to be snug as a bug. After night one, I left the room for it to be made up and although the room was cleaned - the bed was “thrown”together the way I could have done it myself. None of the covers were “tidied” under, making it like a fresh bed again for that evening which was disappointing. There were also a number of marks on the bathroom tiles and up on the ceiling which could have easily been sprayed and wiped down, I’m sure. Perhaps a little more attention to detail with certain things. There was an ice machine on our floor - didn’t work. However reception brought some up for us which was good. There is a lovely large bar area on entrance to the hotel. I was looking for somewhere to have a coffee on day 1 however was informed I could only have takeaway coffee as they didn’t open until noon. I found this a bit strange as there were a lot of business people with laptops who were instead sat on the couches outside the bar area when in fact, they could have had a comfortable seat with a coffee in the bar area. Maybe something to think about? It’s a shame as I had met up with a group of 6 of us plus our kids and we would have all ordered food and drink but instead had to make our way to Starbucks.

A few minutes away from aberdeen. Be prepared to ride the bus or have a car/bike available. Hotel renovated in 2021, modern, clean interior. Spa includes a new and clean steam room and sauna at no additional cost. English breakfast & coffee were ok.

I stayed at the hotel with my sister end of July. We’d had a spa day at Devona Spa and booked to stay at the Hotel that night as a treat. The spa was lovely but several issues with the hotel. Our room wasn’t ready when we went to checkin at about 4.40 despite checkin being 4pm. We had to wait about 10mins,no reason given why room wasn’t ready,just told our room wasn’t ready as per the system! The room we got was spacious with 2 Queens beds and quiet considering vicinity to airport. The fan in the bathroom however was on constantly,we just shut the door which dimmed the noise a bit and told reception of this issue at checkout. The main issue we had with our stay was the restaurant…I’d prebooked dinner online as part of DBB deal and mentioned my dairy allergy. This wasn’t even acknowledged by staff until I had to mention to waitress taking orders. The set DBB menu wasn’t big anyway and when she asked the chef what I could have,he marked it on the menu, there was literally no choice at all. The main was either a burger without the bun or cheese or a Vegan main course (I’m not Vegan!) or steaks that had a £10 supplement. I asked about the salmon but with seasonal veg instead of the potatoes containing dairy and was told no as the Salmon is cooked in butter!! So they couldn’t cook it another way? Totally shocked that somewhere like the Hilton would be so awful about dealing with allergies. When my sister tried to order from the set menu there was a number of things they didn’t have and didn’t have wine we wanted either! Service was terrible as well, table booked for 7.30 ,got starter at about 8.15 and waited another hour for our main. When we asked where our food was ,was told they were busy as a big coach party had been in that night,sorry but not our issue and more staff should have been on instead of the 2 waiting staff that seemed to be doing everything. Breakfast wasn’t that great either. As others have mentioned,the car parking charge of £15 is just daylight robbery. Absolutely no reason to be charging that much. Very disappointed with our stay here,I’d go back to the spa again but won’t be recommending the hotel to anyone or at least not the restaurant.

Lovely country house hotel on the southern edge of Aberdeen with easy access to city. Welcoming hotel with a very traditional feel in the main building. Bedrooms are modern and our Standard room was well equipped with a large double bed and plenty of tea coffee etc. The hotel is dog friendly for a small charge. We had lovely cooked breakfasts and continental also available. We ate breakfast in the drawing room, as dogs understandably not allowed in main restaurant. We only ate in the bar area one evening which was cosy and fast service. Friendly staff and nice touch of a Birthday platter delivered to room in recognition of a significant Birthday being celebrated.

Decent room, good breakfast and great facilities

First visit for us . 20mins wait for drinks.no steak available.potato skin starter was wrong, put back when returned they had only scraped the topping off and added the correct one and clearly reheated in a micro. One main meal didn’t arrive with others. A side of garlic bread came again heated in micro returned it and got replaced nearly after main course was finished. No Red Malbec Wine. No hurry to clear empty classes. Another table had been told that there was no pizza left! Also a table with young family when left there was food on floor and when it was set up for another 4 people the floor had not be swept. Asked to speak to the manager at end of night and he did not come near us! We had gone through to the public bar and the manager was going about there and he still did not approach us. Quality of the food was generally good but the above things I have mentioned let it down big time. Not sure if we will be back