Hotel berhampiran Westburn Skate Park, Aberdeen

Shame there's a £10 fee for checking in early. A bit dated but clean + functional room. Friendly staff - when I asked for more milk they asked if I needed anything else topping up. Also a friendly welcome given at breakfast. Good central location.

The hotel is in a perfect spot and over from train station so no hiking case around, the hotel is lovely and staff were brilliant, we were on the 4th floor which was very hot with no air con, we asked for a fan and was brought to our room in minutes, the bed was super comfy and the bathroom was big and spacious, our only criticism was no towel hooks, one mirror was to low and the other to high and a woman likes to check how she looks!!, and our cups were dirty they were rinsed not washed, and the room was not very inviting it was plain and boring not even a picture on the wall just blank walls, this wouldn't stop me staying here again the food was amazing and breakfast was good and in a good spot....

Cleaning staff would wake me up early in the morning even though I put out the do not disturb sign, they also have an eco cleaning policy so if you don’t need your room cleaned and you have put out the sign they should not be trying to enter. They were very rude and aggressive, they would continuously bang on the door so the whole room would shake and items would fall from shelves. Even after telling them I do not need my room cleaned today and please do not disturb me they would come back a couple hours later and do it again. Furthermore, due to this behaviour I took it upon myself to inform reception if I had any important phone calls that I had to take privately between 9-3 so that I would not be disturbed by the cleaners during my private calls and also used their texting service to make sure it was in writing to not clean my room during the times I required privacy. The cleaners would ONLY try to enter the room in the hours I stated I needed privacy. One day I only needed privacy between 2-3pm and they came in at 2:10 and spent a good 15 minutes arguing with me. I even offered to take my call elsewhere if they could provide a private area so they could clean the room but this was refused. The lack of privacy and the fact issues happened with the cleaners on a daily basis resulted in me having to put a notice on the door stating if I was harassed by the cleaners again I would have to call the police as the situation had become that unsafe.

We stayed here for 2 nights as a family whilst my husband was working. The entrance to the hotel was lovely, a beautiful aroma in the air and very helpful staff on the reception. On entrance to the lifts, everything seemed clean and fresh. The rooms were large. We had a double and a single bed, and still had plenty room for a pram and our bags. The shower was powerful and hot which was lovely and fresh towels each day. There was a kettle with plenty tea/coffee to choose from. The beds were comfortable. There was a heating/air con remote however regardless of what we did, the room cooled at night time, waking our little one who likes to be snug as a bug. After night one, I left the room for it to be made up and although the room was cleaned - the bed was “thrown”together the way I could have done it myself. None of the covers were “tidied” under, making it like a fresh bed again for that evening which was disappointing. There were also a number of marks on the bathroom tiles and up on the ceiling which could have easily been sprayed and wiped down, I’m sure. Perhaps a little more attention to detail with certain things. There was an ice machine on our floor - didn’t work. However reception brought some up for us which was good. There is a lovely large bar area on entrance to the hotel. I was looking for somewhere to have a coffee on day 1 however was informed I could only have takeaway coffee as they didn’t open until noon. I found this a bit strange as there were a lot of business people with laptops who were instead sat on the couches outside the bar area when in fact, they could have had a comfortable seat with a coffee in the bar area. Maybe something to think about? It’s a shame as I had met up with a group of 6 of us plus our kids and we would have all ordered food and drink but instead had to make our way to Starbucks.

A few minutes away from aberdeen. Be prepared to ride the bus or have a car/bike available. Hotel renovated in 2021, modern, clean interior. Spa includes a new and clean steam room and sauna at no additional cost. English breakfast & coffee were ok.

Decent room, good breakfast and great facilities

Lovely country house hotel on the southern edge of Aberdeen with easy access to city. Welcoming hotel with a very traditional feel in the main building. Bedrooms are modern and our Standard room was well equipped with a large double bed and plenty of tea coffee etc. The hotel is dog friendly for a small charge. We had lovely cooked breakfasts and continental also available. We ate breakfast in the drawing room, as dogs understandably not allowed in main restaurant. We only ate in the bar area one evening which was cosy and fast service. Friendly staff and nice touch of a Birthday platter delivered to room in recognition of a significant Birthday being celebrated.

Enjoyed our stay here, lovely staff, great value foe money! Comfy beds and good breakfast with more items than expected. Quiet room. Will be back thank you!

Lovely hotel nice and clean. Very helpful when I need something. Breakfast was lovely too. Thank you for my stay. 😊