Hotel berhampiran Westhill Secure Dog Parks, Aberdeen

First visit for us . 20mins wait for drinks.no steak available.potato skin starter was wrong, put back when returned they had only scraped the topping off and added the correct one and clearly reheated in a micro. One main meal didn’t arrive with others. A side of garlic bread came again heated in micro returned it and got replaced nearly after main course was finished. No Red Malbec Wine. No hurry to clear empty classes. Another table had been told that there was no pizza left! Also a table with young family when left there was food on floor and when it was set up for another 4 people the floor had not be swept. Asked to speak to the manager at end of night and he did not come near us! We had gone through to the public bar and the manager was going about there and he still did not approach us. Quality of the food was generally good but the above things I have mentioned let it down big time. Not sure if we will be back

One of the coolest hotels I’ve ever stayed in! Loved the vibe, the food, the people. It’s beautiful and unique, with great history as well.

A very basic hotel but clean. No fuss nor frills and if all you need is an economical hotel, this Holiday Inn is sufficient. A complaint though - we had accidentally left a portable car boot cover on the side street where our car was parked, in front of the hotel as we were trying to pack in our luggages. When we realised that we had left it behind, we called the concierge of Holiday Inn to inform them and if they could keep it aside for us to arrange a pick up. They informed us that indeed they had found it and kept it. However, when our friend arrived at the hotel that same afternoon to collect it, he found it thrown into a dumpster near the hotel. Regretfully, this incident has shed a bad light on the hotel and certainly leaves a question mark on its reliability.

Stayed at the Park Inn on a business trip, however after I had checked into my room I became very unwell with flu and a high temperature. I was able to go downstairs and order some soup and returned to my room. At 11pm I needed more water. Rang reception who said would organise a jug of cold water for me. Whilst down there I asked if possible to extend my stay for a couple of hours, so that I may rest longer, which they graciously organised for me as would not be attending the conference I had planned for the next day. I called in the morning and spoke with the duty manager to see whether possible I could get breakfast to my room as was unable to come downstairs. They kindly put together a tray with scrambled eggs and apple juice and delivered it to my room. There is no room service at this hotel so they went all out to help me. The team at this hotel took great care of me when I was so unwell and went beyond what was expected to make sure I was comfortable. I cannot thank them enough for the help and consideration they gave me. Do not hesitate booking this hotel, the customer service was exceptional!

Rebooked this hotel, Close to good shopping and many place to eat and also not far from the station. Highly recommended, If I return to Aberdeen will book again.

We stayed here for 2 nights as a family whilst my husband was working. The entrance to the hotel was lovely, a beautiful aroma in the air and very helpful staff on the reception. On entrance to the lifts, everything seemed clean and fresh. The rooms were large. We had a double and a single bed, and still had plenty room for a pram and our bags. The shower was powerful and hot which was lovely and fresh towels each day. There was a kettle with plenty tea/coffee to choose from. The beds were comfortable. There was a heating/air con remote however regardless of what we did, the room cooled at night time, waking our little one who likes to be snug as a bug. After night one, I left the room for it to be made up and although the room was cleaned - the bed was “thrown”together the way I could have done it myself. None of the covers were “tidied” under, making it like a fresh bed again for that evening which was disappointing. There were also a number of marks on the bathroom tiles and up on the ceiling which could have easily been sprayed and wiped down, I’m sure. Perhaps a little more attention to detail with certain things. There was an ice machine on our floor - didn’t work. However reception brought some up for us which was good. There is a lovely large bar area on entrance to the hotel. I was looking for somewhere to have a coffee on day 1 however was informed I could only have takeaway coffee as they didn’t open until noon. I found this a bit strange as there were a lot of business people with laptops who were instead sat on the couches outside the bar area when in fact, they could have had a comfortable seat with a coffee in the bar area. Maybe something to think about? It’s a shame as I had met up with a group of 6 of us plus our kids and we would have all ordered food and drink but instead had to make our way to Starbucks.

This was a last minute booking for one night that I started to regret as soon as I checked the reviews. I booked a single room but was given a large spacious room. The room was clean and the location was excellent. I was able to find on street parking next to the hotel and get a taxi within minutes to attend an event nearby. Union square was just across the road with plenty of options for an early morning coffee before returning home.

We had a fabulous 1 night stay at this hotel, the room was bright and airy and spotless clean. The breakfast was great a good choice of fruits, cooked breakfast, tea/coffee. The staff were amazing, very friendly. Would definitely recommend this hotel.

A few minutes away from aberdeen. Be prepared to ride the bus or have a car/bike available. Hotel renovated in 2021, modern, clean interior. Spa includes a new and clean steam room and sauna at no additional cost. English breakfast & coffee were ok.