Hotel dengan Pengambilan dari hotel di Abidjan

The front desk staff do not listen to the concerns of guests but rather argumentative only towards protecting the interest of the hotel and never cared what your complaints are. On the day of my arrival I was made to stand waiting for 3 Hours even though I arrived 3 Hours after the normal checking in time, they spent the 3 Hours arguing about my online payment which was already done on Trip.com yet they said they could not find the payment history when in fact they did not have the patience to read the system well and locate the payment history but rather demanded me to pay again for bookings which were actually paid online until I had to show them how to read the system to solicit the information (I had communicated with trip.com with complains and shown the payment receipt to the hotel and they still could not comply until I showed them how to read the information on their own computer;before I could be allowed to check in). Also, at breakfast, I was made to pay again after I have booked a room with two breakfast included but hotel refused to understand and even after showing the booking information on the system which clearly indicated Breakfast X2 per day so I ended up paying again for the breakfasts to avoid embarrassment. The restaurant staff were very unprofessional and careless about hygiene (the bread spoon had fallen to the floor and one of them picked it and dropped it right back into the breadbasket without replacing or cleaning it before putting it back into the breads). ”DO NOT DISTURB” signage meant nothing to the cleaning team who continuously banged on the door because they wanted to iron or pick up your laundry even without you making a previous request for such services. I have never seen in any part of the world where hotel staff compete with hotel guests to take the lifts (elevator) leaving the guests waiting for the next ones (hahahaha). Staff were unfriendly and rude.

Very good Hotel, even it can be classed 4*+, just I didn't like that we should pay always in advance for restauration, it can be managed at the checkout as other hotels

Room hotel exceeded expectations. Breakfast however could be a better selection of hot food. Pastries are phenomenal. Patrice and other at the check in desk were very professional with good English. Housekeeping while ok, could be better. Towels not relished etc.

Bon, comme pour tous les airport hotels, on n'y passe qu'une seule nuit. Mais celle-ci fut parfaite : vraiment à côté de l'aéroport (on peut même y aller à pied, sinon c'est 2000 CFA de taxi, parce que la navette est assez intermittente), check in rapide et simple. Bon, j'ai eu la chance d'avoir un upgrade (merci !), et le design de la chambre aux normes Onomo, c'est à dire malin et top. Rien à dire

Coming into SEEN Hotel as an English speaking couple, it was a pleasant surprise to be welcomed at the reception by Benjamin, a multilingual concierge who turned out to be a brilliant reflection of what the hotel is: Welcoming, Refreshing, Warm, and Riveting. I can say that we had a really lovely time and we truly felt SEEN & heard. Keep up the good work guys. And thank you, Monsieur Benjamin Youzan!

genel olarak hotel iyi fakat otele gec geldim diye ilk once kimseyi bulamadim taksici yardimci oldu ve otel sorumlusu geldi

An incredibly large sized pool (lake), good restaurants - La Brasserie is a must try. Best Frappes (caramel) ever in lobby cafe bar. The hotel team is warm and accomodating. Great mall and restaurants right next to hotel if you want to shop and try something different. Hotel rooms are clean - the mattress though was way to soft for my liking (OK for my short stay) and the bathroom rather tight. All in all, does the job for business travel.

The entire facility is homely and impeccably neat. You will feel close to nature with such originality as you wouldn't find elsewhere for the size and location of the facility. The maintenance culture is superb - visited for the first time in July of 2022 - the entire facility has remains pristine. Quality of service hasn't dropped one bit. On the price, you get much more value for your money. The staff are courteous and supportive, they see to it that you feel personally attended to. For English speaking guests, they got you covered too. The meals are great and fresh too. Anytime you visit Abidjan, Detente Hotel should be your choice hotel.

I stayed in Novotel from my friends advice. I really appreciated my stay there . It's one of my best moment staying in a hotel. It's a amazing place to spend time with his friends and family. Especially the cheerful welcome from the reception team . Thanks for everything.

I was fortunate to be here for two nights, yet the payment goes for 3. I left because I found a ticket early than my departed time! Good management and poor Wi-Fi service, overall I have have a very blessed time of my stay!