Hotel berhampiran Nasser Allal Cosmetique di Abidjan

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The front desk staff do not listen to the concerns of guests but rather argumentative only towards protecting the interest of the hotel and never cared what your complaints are. On the day of my arrival I was made to stand waiting for 3 Hours even though I arrived 3 Hours after the normal checking in time, they spent the 3 Hours arguing about my online payment which was already done on Trip.com yet they said they could not find the payment history when in fact they did not have the patience to read the system well and locate the payment history but rather demanded me to pay again for bookings which were actually paid online until I had to show them how to read the system to solicit the information (I had communicated with trip.com with complains and shown the payment receipt to the hotel and they still could not comply until I showed them how to read the information on their own computer;before I could be allowed to check in). Also, at breakfast, I was made to pay again after I have booked a room with two breakfast included but hotel refused to understand and even after showing the booking information on the system which clearly indicated Breakfast X2 per day so I ended up paying again for the breakfasts to avoid embarrassment. The restaurant staff were very unprofessional and careless about hygiene (the bread spoon had fallen to the floor and one of them picked it and dropped it right back into the breadbasket without replacing or cleaning it before putting it back into the breads). ”DO NOT DISTURB” signage meant nothing to the cleaning team who continuously banged on the door because they wanted to iron or pick up your laundry even without you making a previous request for such services. I have never seen in any part of the world where hotel staff compete with hotel guests to take the lifts (elevator) leaving the guests waiting for the next ones (hahahaha). Staff were unfriendly and rude.

With a stay at Détente Hôtel in Abidjan (Yopougon), you'll be within a 15-minute drive of Banco National Park and Musée National. This hotel is 6.7 mi (10.8 km) from Stade Felix Houphouet-Boigny and 6.8 mi (10.9 km) from Abidjan Zoo.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services and an arcade/game room.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily for a fee.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.

Coming into SEEN Hotel as an English speaking couple, it was a pleasant surprise to be welcomed at the reception by Benjamin, a multilingual concierge who turned out to be a brilliant reflection of what the hotel is: Welcoming, Refreshing, Warm, and Riveting. I can say that we had a really lovely time and we truly felt SEEN & heard. Keep up the good work guys. And thank you, Monsieur Benjamin Youzan!

Hôtel super mais la propreté de certaines chambre est à revoir pour

A stay at Le Wafou places you in the heart of Abidjan, within a 5-minute drive of Robert Champroux Stadium and Sports Palace. This upscale hotel is 3.8 mi (6 km) from Marché de Treichville and 3.9 mi (6.3 km) from Cultural Palace.Treat yourself with massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.Make yourself at home in one of the 46 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and electric kettles, and housekeeping is provided daily.

l'accueil est bonne mais le reste laisse à désirer depuis 14h pas de wifi l'eau qui coule de l'évier personne ne vient alors qu'il sont prévenus c'est un peu abusé il s'occupe de nous à 21h de plus j'avais fait une demande spécialisé soit disant honorer tout compte fait le message n'avais été transmis donc rien n'a été fait les services sont nulle piscine glacé jaccuzi pareil suite vraiment petite est pas élégante pour une suite au vu de l'hôtel et de son prix on ne s'attend pas à ça surtout pour une lune de miel j'étais très déçu la tuyauterie qui fait un boucan abominable le restaurant j'ai commander une purée c'était de la purée réchauffer sans goût les brochettes de boeuf j'ai demandé saignant c'était bon mais c'est harchi cuit je ne recommande pas cet Hôtel expérience très décevante malgré le personnel agréable je pense qu'à vouloir trop faire il ne s'en sorte pas et donc le service de l'hôtel en prend un sacré coup séminaire mariage hôtel faudrait savoir si vous êtes un hôtel rester un hôtel concentré vous sur une seul et unique chose ça permettra au client de se sentir à l'aise et à l'écoute et surtout avoir envie de revenir je pense que pour un hôtel c'est l'essentiel a agir comme ceci vous avez perdu 2 clients qui voulais passé une agréable nuit se faire masser manger convenablement tout compte fait au vu du service nous n'avons même été au massage à vouloir tout faire au final tu fait rien et tu perd de l'argent.

Je devais passer une nuit d’escale à Abidjan et j’ai choisi ONOMO pour sa proximité mais l’expérience client catastrophique fera que je ne le referai plus. Le chauffeur qui devait me récupérer vaquait tranquillement à ses occupations dans l’aéroport. J’ai dû emprunter un Telephone pour appeler à l’hôtel. Il m’ont dit d’aller au parking et que le van y est. Sur place, je ne vois pas le Chauffeur non plus. Une vraie galère. J’arrive a l’accueil, j’explique mes péripéties au front office, ils m’ont même pas calculé. A peine s’ils avaient envie de me dire d’arrêter de faire mon malin. Une dame aux dreadlocks colorés à la mèche m’as a limite foudroyé avec un regard méprisant et choquant. La chambre, n’en parlons pas. Heureu*****t j’y ai passé qu’une nuitée. La prochaine fois même pour une demi-nuitée je n’y viendrai pas car si vous bossez encore c’est grâce à nous clients, sinon vous serez au chômage depuis belle lurette. Vous devriez vous pliez en 4 pour notre confort et notre bien être. C’est ça l’esprit client ! S’excuser d’un désagrément causé à un client, c’est la moindre des choses en hôtellerie.

Located in Abidjan (Cocody), La Maison Palmier, a Member of Design Hotels is within a 5-minute drive of Abidjan Zoo and Ivory Coast National Police Academy. This luxury hotel is 2.4 mi (3.8 km) from Doraville and 3.4 mi (5.6 km) from Marché de Cocody.Treat yourself with massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.You can enjoy a meal at the restaurant serving the guests of La Maison Palmier, a Member of Design Hotels, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is complimentary (available 24 hours).Make yourself at home in one of the 72 guestrooms featuring minibars and Smart televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

This is the worst Hotel I have encountered in my entire life. Where do i even start, from the front desk to the rooms, nothing speaks of class or hotel service. The front desk are not polite very rude and do not have an atom of customer service in them, please stay in the hotel at your own perils. The hotel claims to be a 4 star hotel but in my opinion it is worse it is a disgrace to what 4 star stands for, how can a hotel refuse to change your bed linen but changes it every 2 days, this already tells you that the staff are lazy and speaks poorly of hygiene. Even a 1 star hotel changes the bed linen daily and offers you a new towel. Restaurant is poorly run, the chef thinks he is a master chef, please re train your staff, Breakfast options are so poor you will want to vomit, the food all have no taste, use ingredients like ginger and garlic in your food for taste. A four star hotel that does not even have waffles, scrambled eggs, or sausages and bacon, and no working coffee machine, is a disgrace to a 4 star brand. Please avoid this hotel it will suck the life out of you, and you will see the literal definition of unprofessionalism.