Hotel berhampiran Paroisse Notre Dame De La Tendresse, Abidjan

I enjoyed my stay at the Noom Hotel. The staff is friendly, particularly Kenza who is very professional and took good care of us throughout our stay. Rooms were good , Kenza’s English speaking made us more comfortable in a french environment to communicate. We will surely come back

The hotel is very conveniently located for business meetings in Abidjan's plateau area. The iconic cathedral is in walking distance. Banks, supermarket and restaurants are also in close proximity. Since ATMs nearby were all empty, the reception kindly changed money. Excellent service and customer orientation, all the staff do their utmost to make your stay as pleasant as possible. Great experience and a clear recommendation.

The front desk staff do not listen to the concerns of guests but rather argumentative only towards protecting the interest of the hotel and never cared what your complaints are. On the day of my arrival I was made to stand waiting for 3 Hours even though I arrived 3 Hours after the normal checking in time, they spent the 3 Hours arguing about my online payment which was already done on Trip.com yet they said they could not find the payment history when in fact they did not have the patience to read the system well and locate the payment history but rather demanded me to pay again for bookings which were actually paid online until I had to show them how to read the system to solicit the information (I had communicated with trip.com with complains and shown the payment receipt to the hotel and they still could not comply until I showed them how to read the information on their own computer;before I could be allowed to check in). Also, at breakfast, I was made to pay again after I have booked a room with two breakfast included but hotel refused to understand and even after showing the booking information on the system which clearly indicated Breakfast X2 per day so I ended up paying again for the breakfasts to avoid embarrassment. The restaurant staff were very unprofessional and careless about hygiene (the bread spoon had fallen to the floor and one of them picked it and dropped it right back into the breadbasket without replacing or cleaning it before putting it back into the breads). ”DO NOT DISTURB” signage meant nothing to the cleaning team who continuously banged on the door because they wanted to iron or pick up your laundry even without you making a previous request for such services. I have never seen in any part of the world where hotel staff compete with hotel guests to take the lifts (elevator) leaving the guests waiting for the next ones (hahahaha). Staff were unfriendly and rude.

Coming into SEEN Hotel as an English speaking couple, it was a pleasant surprise to be welcomed at the reception by Benjamin, a multilingual concierge who turned out to be a brilliant reflection of what the hotel is: Welcoming, Refreshing, Warm, and Riveting. I can say that we had a really lovely time and we truly felt SEEN & heard. Keep up the good work guys. And thank you, Monsieur Benjamin Youzan!

We organised an event in March 2023 and while the staff were great and supportive - we are still waiting (after more than a year) for a refund for one our partners due to an error. Promises were made and then no response despite multiple attempts, calls are ignored.. real shame.

Otel genel itibari ile iyi. Havaalanının hemen yanında şehre de çok uzak değil. Ama çalışanlar biraz pek de güler yüzlü değil. Özellikle resepsiyondakiler, sanki onları rahatsız etmişiz gibi davrandılar tavırları hiç de misafirperver değildi. En azından biraz güler yüzlü olabilirlerdi. Ve otele giriş yapmak ülkeye giriş yapmaktan daha zordu bir sürü prosedür ve soru. Aynı fiayata daha iyi otellerde kalabilirsiniz