Hotel Pantai di Abu Dhabi

We stayed in the Conrad Etihad Towers for 3 nights. The room layout including bathroom and especially the bed are all very comfortable. Even though the hotel is already 12 years old, the room looked like new and the lobby is one of the biggest and most beautiful I have ever seen. Amenities like water, tea & coffee are well stocked. The staff of reception, housekeeping and the F&B dept are very well trained, friendly and professional. The high service level gives you a welcoming feeling. Our overall experience was very good, but some improvement should be done on the beach side/bar staff. - A lot of sun umbrellas are broken, but still on the beach which makes it difficult to find a working one. - The towels could do with a replacement. - The staff on the beach side is not pro active and hard to find (they must have a good hiding place somewhere). You have to do everything yourself. - Tonight we were looking forward to a relaxing drink at the beach bar, but when we arrived at 07.40 PM the bar tender told us the bar was closed and we had to go to the Vakava restaurant for a drink, which we didn’t want as we were not dressed for the occasion. When I shared my understanding that the bar opening times was at least until 8 PM, he was so kind to poor us a drink. We noticed other people got chips and nuts, but 3 nights in a row there were only olives for us. - It looks like there is lack of management on the beach side. - The beach area is not well cleaned, because we saw a lot of cigarette butts and plastic garbage. We would like to thank the rest of the staff for the pleasant stay!

Actually I think to leave the bad feedback for this hotel because of some things, I was expecting from this hotel, when I came with my mom i suddenly felt like the hotel doesn’t match with pictures in reality of this hotel and I was trying to cancel my booking but the trip come had some policy and the guy in reception was so polite and professional he change my room with very nice room with balcony face to the beach, my mom love that room and I change my mind. When we start to leave for few days I realize that it’s really nice hotel, people are polite and very respectful, always smiling and trying their best, the buffet was excellent, thank you chef for cooking delicious meal and we love that, we enjoyed a lot with my mom, breakfast amazing very fresh food and clean!!!! The room was very clean and the workers were very friendly and polite especially Mohammed was cleaning my room 514 he very friendly and so respectful with shining eyes!!!! My Mom love that place we enjoyed a lot and security was helpful and respectful!!!! Thank you guys we enjoyed a lot!!!! I would love to come back again maybe next time🥰特别感谢您们！服务特别棒！下次再来！

Nice clean hotel with friendly staff, easy to travel to the beach and malls. Local places to eat are fab.

八星酒店，設施等等硬件自然沒得說，這裏就不贅述了。主要點評下軟件—服務： 首先不管是誰，衹要進門就得安檢，如果手裡拿着很多東西就會比較麻煩。第一天碰到的安檢羣組，大多感覺凶神惡煞似的，態度也不友好，我以為安檢人員就需要這種德行呢，結果第二天的羣組相比起來則奈斯很多。 辦理入住時，前台的女士很商務，完全不像有些星級酒店那樣周到熱情（不知是否就是他們的企業文化？）對酒店也沒多做介紹，衹給了我們一張地圖，然後帶我們去房間，中間衹是大概指了下早餐餐廳的位置，就一路無話了。結果我因為沒顧上研究地圖，以至於現在回來翻看別人的評論才知道原來可以免費騎駱駝，免費坐車參觀酒店全貌，以至於我在樓下的游泳池從早到晚盲目刷了好幾遍。。 其實該酒店還是有符合八星服務水準的人員，比如住客區看門的，見你不方便會主動幫你刷卡開門，還有門口那位兩米多高的門童，雖然麪相猛一看有點可怕，但實際比上述光鮮亮麗的前台人員服務還熱情，不光勤奮地做好自己本職工作，還會時不時周到地照顧好等着提車客人的情緒，如果沒有他們，這八星真應該要拿下去幾顆星了。

The location of the hotel is very accessible. It looks newly developed as it is very clean and the design looks modern. The best thing I like about this place is the pool; It is very kids friendly though the timings of the pool are really short unlike other hotels in Royal M its 8am till 6pm, check in time is 2pm the schedule of the pool is very tight like you only have 2-3 hours to enjoy it. The hotel room is very spacious but not sound proof because we can hear the TV of the room beside us.

Overall a very comfortable stay .it's value for money. Neighborhood has everything starting from super market to cafe , restaurant...taxi u get outside.. U could view see from hotel and it's near by.. Service is awesome and staffs r very nice

الفندق رائع جدًا والعالمين جميعهم لطفاء خاصةً العامل ( مزمل ) جدًا لطيف وبشوش و خدوم قدم لنا خدمة رائعة جدًا . كل الشكر لادارة الفندق ، الاسعار مناسبة ، تمنيت لو هناك تنوع بالافطار حيث الافطار بسيط و سأكرر الزيارة ان شاءالله قريبًا ، أحببت أبو ظبي جدًا و الفندق كذلك .

Customer service is friendly but the valet service is very cumbersome. They don’t allow you to park your vehicle by yourselves. The hotel suite is facing seas view. I would suggest the management to consider undergo renovation to make it modern feel. Visited museum while staying in Abu Dubai

이번 여행 두바이, 아부다비 8곳 호텔중에 최고였습니다. 아부다비 콘래드 호텔도 좋지만 아부다비 세인트레지스가 가장 고급스럽습니다. 시설도 서비스도요. 체크인, 아웃 직원들도 최고이고 버틀러님과는 짦은 만남이었지만, 눈마주치는 모든 직원들이 다 인사하며 친절했습니다. 꼭 다시 가고 싶은 호텔입니다. 비치쪽 수영장도 크진 않지만 그늘도 많고 비치도 예쁘고 , 비치썬베드에 잠시 걸터앉다 멍하고 있을때도 다가와 물과 타워줄까? 하고 묻고는 괜찮다고 하니 방해해서 미안하다고 하시네요. 조식도 넘 만족했습니다.

خالص الشكر للأخت Lilia موظفة الاستقبال على الحرفية والأداء العالي والمميز لما تتمتع به من استقبال مميز لجميع النزلاء وبابتسامة جميلة واستقبال دافئ يشعرك بالطمأنينة والسرور من أول دخول الفندق مما يجعل النزلاء يشعرون وكأنهم بين أهلهم وليس نزلاء أو ضيوف ولباقتها وحرفيتها في حل أي مشكلة تواجهك اثناء فترة البقاء في الفندق كما أخص بالذكر شكرا وعرفانا الأخ محفوظ المسئول والمدير لمطاعم الفندق لبشاشة وجهه وتعامله معك كأنه صديق وهو بالفعل ما حدث لقد أصبح من الاصدقاء في أبوظبي بعد فترة الإقامة في الفندق لما وجدنا فيه من بشاشة وحفاوة لقاء وتناوله لأي طارئ أو شكوي حتى لو كانت صغيرة وجهوده وتفانيه في العمل واستقباله المميز لجميع النزلاء باختلاف جنسياتهم والعمل على تلبية جميع الطلبات بكل صدر رحب. ولا ننسى المدير العام السيد – أسامه إبراهيم والأخ مصطفى في الاستقبال.