Hotel Mesra keluarga di Abu Dhabi

Functional hotel close to Abu Dhabi airport. Rooms are large and clean. Beds and linen super comfortable. Tea, coffee and water provided in the room. A perfect night's sleep before a big flight home.

We stayed in the Conrad Etihad Towers for 3 nights. The room layout including bathroom and especially the bed are all very comfortable. Even though the hotel is already 12 years old, the room looked like new and the lobby is one of the biggest and most beautiful I have ever seen. Amenities like water, tea & coffee are well stocked. The staff of reception, housekeeping and the F&B dept are very well trained, friendly and professional. The high service level gives you a welcoming feeling. Our overall experience was very good, but some improvement should be done on the beach side/bar staff. - A lot of sun umbrellas are broken, but still on the beach which makes it difficult to find a working one. - The towels could do with a replacement. - The staff on the beach side is not pro active and hard to find (they must have a good hiding place somewhere). You have to do everything yourself. - Tonight we were looking forward to a relaxing drink at the beach bar, but when we arrived at 07.40 PM the bar tender told us the bar was closed and we had to go to the Vakava restaurant for a drink, which we didn’t want as we were not dressed for the occasion. When I shared my understanding that the bar opening times was at least until 8 PM, he was so kind to poor us a drink. We noticed other people got chips and nuts, but 3 nights in a row there were only olives for us. - It looks like there is lack of management on the beach side. - The beach area is not well cleaned, because we saw a lot of cigarette butts and plastic garbage. We would like to thank the rest of the staff for the pleasant stay!

Actually I think to leave the bad feedback for this hotel because of some things, I was expecting from this hotel, when I came with my mom i suddenly felt like the hotel doesn’t match with pictures in reality of this hotel and I was trying to cancel my booking but the trip come had some policy and the guy in reception was so polite and professional he change my room with very nice room with balcony face to the beach, my mom love that room and I change my mind. When we start to leave for few days I realize that it’s really nice hotel, people are polite and very respectful, always smiling and trying their best, the buffet was excellent, thank you chef for cooking delicious meal and we love that, we enjoyed a lot with my mom, breakfast amazing very fresh food and clean!!!! The room was very clean and the workers were very friendly and polite especially Mohammed was cleaning my room 514 he very friendly and so respectful with shining eyes!!!! My Mom love that place we enjoyed a lot and security was helpful and respectful!!!! Thank you guys we enjoyed a lot!!!! I would love to come back again maybe next time🥰特别感谢您们！服务特别棒！下次再来！

Nice clean hotel with friendly staff, easy to travel to the beach and malls. Local places to eat are fab.

Really great staff and building just a little far from beaches and things but a short walk from a big shopping market. Nice pool and massages and spa and roof top sheesha. Highly recommended

Satu pengalaman yang hebat! Makanan: Tak sangka, bahan-bahan di padang pasir begitu lengkap. Sarapan pagi sangat kaya. Susu ada 6 jenis. Ada susu badam yang saya suka. Mee sup panas membuatkan saya kembali ke Asia Tenggara. Ia sangat disyorkan! Semua orang makan semangkuk besar. Bilik tetamu: Saya sangat suka bilik mandi, tab mandi besar boleh memuatkan empat orang! Bergolek dalam pasir baru balik berendam Persekitaran: Hotel ini penuh dengan rasa eksotik Timur Tengah dari dalam ke luar. Kolam renangnya cantik dan ada buaian. Berendam dalam air dan memesan segelas mojito tidaklah terlalu cantik Aktiviti: Kami mendaftar untuk projek memerhati haiwan dengan harga Dh190 seorang. Kami melihat semua jenis haiwan dari dekat, dan kegemaran kami adalah menyentuh burung hantu yang kami ingin sentuh! Sangat comel! Terima kasih kepada ibu haiwan Ashton atas penjelasan sepanjang perjalanan.

كل الشكر و التقدير لموظف الاستقبال السيد / السادات الذي قام باستلام حجزي و حال المشكلة التي تسبب فيها موظف الاستقبال اخر عن تسجيل الدخول. نحن مجموعة عوائل و لدينا  14 غرفة و قد طلبت من الفندق قبل اسبوع من موعد الوصول بالتنسيق لجعل الغرف كلها بنفس الطابق و عند وصولي للموظف لتسجيل الدخول ابلغني الموظف / (ط) بان جميع الغرف بطابق واحد و فيما بعد بدء بتوزيع الغرف على عدة طوابق و جلسنا ما يقارب الساعة و نص بجدال مع الموظف و المحاولة بجعل الغرف بطابق واخد ولكن بسبب ادائه  البطيئ جدا كانت احد صعوبات بجعل الغرف بنفس الطابق. عندها حضر السيد /  سادات و بدون اي مبالغة قام بحل المشكلة في ظرف 20 دقيقة و جعل الغرف (14 غرفة) كلها بطابق واحد. كل الشكر مرة اخرى للسيد / سادات و هذا ان يدل فيدل بان الرجل متمكن و يعرف مهامه الوظيفية بشكل صحيح و كيف يتعامل مع النزلاء و يلبي رغبة النزلاء و يسعى لتوفير اقامة سعيدة للنزلاء. فيما يخص الموظف الاستقبال الاخر اتمنى من ادارة الفندق تكثيف من برامج تاهيل لموظفيها في كيفية التعامل مع النزلاء و سرعة الاستجابة و حل المشاكل و العمل على توفير اقامة سعيدة للنزلاء. الى السيد / سادات جميع افراد الاسرة يشكرونك على توفيرك الاقامة سعيدة لهم.

a good place. daily cleaning. comfortable swimming pool. tasty food.

The location of the hotel is very accessible. It looks newly developed as it is very clean and the design looks modern. The best thing I like about this place is the pool; It is very kids friendly though the timings of the pool are really short unlike other hotels in Royal M its 8am till 6pm, check in time is 2pm the schedule of the pool is very tight like you only have 2-3 hours to enjoy it. The hotel room is very spacious but not sound proof because we can hear the TV of the room beside us.