Hotel berhampiran Floating Platform, Abu Dhabi

Pros: 1. Friendly staff 2. Two 1.5 litre water bottles are provided every day, which was super nice because I didn’t have to buy water and carry it all the way up Cons: 1. Standard rooms are a few buildings away from the reception on the top (3rd) floor 2. When checking in, I was asked if I wanted a smoking or a non-smoking, and I said non-smoking. Perhaps I was misheard because of the mask, but the smoke stench in the room was very intense and the only window in the room opened at a roofless narrow wall, so that was the closest to fresh air I could get. However, when I checked in, I barely had time to check the room, so I didn’t notice any of these things. And by the time I did when I went back to the hotel, it was almost midnight. I tried to call the reception at around 11.40 but no one picked up, so I tried the room service but they didn’t pick up, either. And I don’t know if it was the smoke or what exactly, but the room felt haunted :D And no, I’m not joking. Room 709, if you’ve stayed there before. Oh, and when I first opened the bathroom door, I was welcomed with a horrible sewage stench. I somehow had to sleep amidst all this, which I did, around 1am. I woke up to pray Fajr at around 5am, packed my stuff, and never returned again. I went down to the reception and told them I tried calling but no one picked up and that I specifically asked for a non-smoking room and got a smoking one, instead. I also asked if I could get a room that is not at the third floor but I was told I had to pay more because all standard rooms are on the top floor. I explained that I can’t pay more, so I was given the key to 809, instead. Room 809 was way better, which makes me wonder why I was given the worst room as a first choice. Perhaps I was being punished for paying a discounted price.

We stayed in a 1br unit, me and my husband. The unit was spacious and clean. We had some issues with the water and we we called the reception about it, they sent the maintenance in an instant. I love that the rooms have windows for natural light 😊 The staff were all cheerful and accommodating. I am almost 9 months pregnant and they were all considerate of me not having to let me walk. When we checked out, we had a chat with Sachin who drove the baggy for us and he was nice enough to offer to take us around. He let us have small tour around and take some pictures. He was patient with us and even offered to take the pictures for us. We will definitely come back ( after recovery from giving birth probably 😊)

Booked a superior room with city view and had a free upgrade to luxury room with sea view which made our stay more special. Staff were very nice especially Ms. Allen in the reception. The room was so clean. Many options for breakfast. Location within the city center. We had a great stay.

Staying at the City Seasons Al Hamra offers a mixed bag of experiences, with its strengths lying in location and dining, while some of its facilities show signs of wear that could impact longer stays. Positives: - Great Location: The hotel's location is advantageous for those looking to explore the city, offering easy access to local attractions and amenities. - Decent Buffet:The food at the buffet is decent, providing a satisfactory dining experience for guests. Areas for Improvement: - Room Update Needed:The rooms, particularly noted for their old carpets, are in dire need of an update to match contemporary standards of comfort and aesthetics. - Lack of Warm Water: The absence of warm water in the shower is a significant drawback, especially for guests looking for a more extended stay. For a short visit, this might be a minor inconvenience, but it could become a major issue over time. Overall, while City Seasons Al Hamra shines in its strategic location and offers decent dining options, the condition of its rooms, specifically the need for modernization and the issue with warm water availability, suggests a pressing need for renovation. These improvements could significantly enhance the guest experience, ensuring comfort and satisfaction for both short-term and long-term stays.

Ini adalah hotel terbaik yang pernah saya tinggali ketika melancong ke seluruh dunia Harganya bukanlah yang paling mahal, tetapi pengangkutan adalah yang paling mudah. ​​Ketibaan dari lapangan terbang ke hotel adalah RMB 7.3 berada di tingkat bawah atau dalam masa beberapa minit. Mereka sangat bertimbang rasa dan sabar. Terdapat banyak kumpulan pelancongan domestik setiap hari untuk apa yang anda ingin makan Ia sesuai untuk perjalanan keluarga. Saya bisu dalam bahasa Inggeris dan telefon bimbit saya kehabisan bateri. Penduduk tempatan membantu saya kembali ke hotel berkali-kali. Kakitangan hotel juga bersedia untuk menyelesaikan semua kesulitan saya kualiti rakyat jauh ke hadapan!

Service of Novotel is not stable… some times you get good service some times not… After a while out of town, I stayed in Novotel for one night again. I called for more water after check in as I knew myself I could finish 1L of water in 2 hours. When the house keeper came, he asked me for the empty bottle with which they used to fill in water before he could give me new one with water. I understand some ppl might wanna take their bottle but come on! If that’s the concern of the hotel, ask the guest for deposit for the bottle then! If anyone ever take it, deduct the money from the deposit. It is no sense to “protect the environment” while keeping your guests thirsty! And it would also rise concerns for me how these bottles are being cleaned?! Stupid!

We have been to many hotels in Abu Dhabi and I must say that Marriott Downtown is byfar our favorite and have been going there everytime we go to Abu Dhabi now. They have great food, attentive and curtious staff. From the housekeeping to the restaurants and to the Lounge! Miss George, Osama, Michelle, Christian, too bad I cannot name everyone here! Can't wait to go back:-)

Great staff. Very helpful. Allowed us to check in earlier. Good location and amazing rooms. Clean and good facilities. Thank you Adeel for taking care of us

Everything was excellent a special option Ep Club! So amazing service and delicious food! Private beach with white sand and warm pools! Super small aquapark for kids and beautiful rooms. I have only 2 small minuses: you can’t buy there any sunscreen for kids (they have next to the beach own but…) and they don’t have indoor pool 😞

I stayed in this hotel in two different occasions and I have been very happy. The hotel has a free shuttle from the airport,terminal A (it takes just 10 mins)and another one that brings you to the mayor attractions of Abu Dhabi. The room was nice and clean,breakfast was excellent (buffet) and as a plus there is a swimming pool on the top floor to chill a bit before taking the connection flight. The staff is very nice too.I recommend this hotel!