Pengguna Tetamu
6 Mei 2023
They kept me at the checking for almost an hour without any reason. For most of the times I was ignored, when I was asking what's going on I've heard only silence, just sometimes they said 'just one second, sir'. They were doing other clients request and keeping me on the side. Finally I stopped asking and forced them to give me a room, my women was very frustrated at that time. There were two receptionist, a boy named Amir, who didn't know anything and looked like he is lost and a women, Jenny, very grumpy, who never smiled and who was supposedly make my checking possible, but she was actually doing everything else but that.
Throughout the whole stay other receptionist were very nice, always smiling and saying at least 'good morning', but not Amir and Jenny, they looked at me like I'm not welcome.
Besides that everything else was very nice but these two made my holidays less pleasure. And that's why I don't recommend this hotel, you can find something with much better service.
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