Ulasan The WB Abu Dhabi Hotel, Curio Collection by Hilton
The WB Abu Dhabi Hotel, Curio Collection by Hilton
Yas Island, Yas Island, Abu Dhabi, Emirate of Abu Dhabi, United Arab EmiratesLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.7/5
Menakjubkan
77 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.8
Kemudahan4.7
Perkhidmatan4.7
Kebersihan4.8
Tapis mengikut:
Atur mengikut:
Semua ulasan(77)
Ulasan positif(74)
Ulasan dengan gambar/video(40)
Kakitangan yang mesra(21)
Penginapan yang hebat!(17)
Lokasi yang sesuai(14)
Bilik yang hebat(11)
Bersih dan kemas(10)
Lokasi yang baik(10)
Sesuai untuk kanak-kanak(9)
Sarapan pagi yang lazat(8)
Ulasan kurang baik(3)
Pengguna Tetamu
Bilik Katil King Size ARTIST ROOM
Menginap pada Jan 2025
Keluarga
1 ulasan
3.5/5
Disiarkan pada 9 Feb 2025
We booked through the Trip website and were offered a great deal.
The hotel did not meet my expectations, despite being one of the most expensive hotels on Yas Island, affiliated with Hilton, and located in the capital of the UAE, Abu Dhabi. Although the room design was beautiful and the hotel opened in 2018, we encountered several issues.
First, the bathroom had multiple problems, as shown in the attached photos. The bed and pillows were uncomfortable, and there was dust on the shelves and tables. Additionally, the receptionist, an Egyptian employee whose name I do not recall exactly (I believe it was Kirillos), was not as welcoming or courteous as the other staff members.
Karolos offered us a free upgrade to a room with a bunk bed for children, rather than a room with better size or view as one might expect. The room was not in good condition, and we even found leftover chips in the upper bunk bed. He also tried to convince us to take a suite for an additional charge, which was not something we wanted to discuss after a long flight. Moreover, no welcome gesture was offered to us or our child.
On a positive note, the breakfast staff were exceptionally attentive and provided outstanding service with great kindness.
However, I will not repeat this experience, as the price paid does not reflect the level of service or comfort provided.
Terjemah
Pengguna Tetamu
Bilik Katil King Size ARTIST ROOM
Menginap pada Nov 2023
Pasangan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Dis 2023
Lobby Everyone was kind and filled up and brought me things when I asked for them. If I visit Abu Dhabi again, I would like to stay here again. If you have children, I would recommend it even more.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Trip.com Guest,Thank you for your kind review on this platform. We sincerely appreciate the great comments about your stay with us as we take great pride in ensuring our guests have the best experience. We are delighted that you had a memorable stay with us and an enjoyable time in Abu Dhabi. We look forward to welcoming you again in THE WB™ Abu Dhabi for another exciting discoveries and legendary experience. Yours sincerely,Feryal HaddonCluster Hotel Manager
Hanspg
Bilik Katil King Size ARTIST ROOM
Menginap pada Nov 2024
Keluarga
11 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Dis 2024
Fantastic. The location and the room super
Terjemah
Jawapan daripada Pihak Penginapan: Dear Hanspg,Thank you for such wonderful feedback. We are delighted that you enjoyed your stay with us to the fullest. We aim to provide a truly legendary experience to our valued guests, and we are thrilled that we were able to exceed your expectations. I have shared your compliments to the team.We look forward to welcoming you back to the hotel soon. Yours sincerely,Feryal HaddonCluster Hotel Manager
Pengguna Tetamu
Bilik ARTIST ACCESSIBLE Katil Saiz King
Menginap pada Apr 2024
Bisnes
24 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Mei 2024
very good service at front desk and DC restaurant, room is fresh and clean
Terjemah
Jawapan daripada Pihak Penginapan: Dear Trip.com Member,Thank you for staying at The WB™ Abu Dhabi and living out your story with us. We are delighted to know that you had a wonderful stay with us and thank you for your positive comments about our excellent service and room.We hope to welcome you again in the hotel soon for another exciting discoveries and legendary experience.Yours sincerely,Feryal HaddonCluster Hotel Manager
Sisca
BILIK SENI DUA KATIL DOUBLE
Menginap pada Apr 2024
Keluarga
31 ulasan
4.5/5
Hebat
Disiarkan pada 13 Mei 2024
Best place to stay in abu dhabi emilia at restaurant very helpfull
Terjemah
Jawapan daripada Pihak Penginapan: Dear Sisca,Thank you for taking the time to tell us about your recent experience at The WB™ Abu Dhabi.We are delighted to know you had a wonderful stay with us and thank you for deeming us as the best hotel to stay in Abu Dhabi. Moreover, thank you for highlighting the exceptional service provided to you by Emilia.Once again, thank you for your feedback and we hope to welcome you again soon.Yours sincerely,Feryal HaddonCluster Hotel Manager
Jawapan daripada Pihak Penginapan: Dear Xuehuaweibingqilin,Thank you for posting your review on this platform. It so pleasing to read that your stay with us was beyond expectations and thank you for your flattering comments on our uniquely designed facilities and excellent location.We can’t wait to welcome you again in the hotel soon, assuring you of our personalized service and warm hospitality at all times.Yours sincerely,Feryal HaddonCluster Hotel Manager
Fangfanghanhan
BILIK SENI DUA KATIL DOUBLE
Menginap pada Dis 2024
Keluarga
16 ulasan
5.0/5
Luar Biasa
Disiarkan pada 7 Feb 2025
前台服務很好,房間也不錯👍
Terjemah
Jawapan daripada Pihak Penginapan: Dear Fangfanghanhan,Thank you for stepping into the world of the first ever Warner Bros. hotel in the world, The WB™ Abu Dhabi.It is such heartwarming to know that we exceeded your expectations, and you were impressed with our excellent service and room. We hope to welcome you again in the hotel soon for another exciting discovery and legendary experience. Yours sincerely,Feryal HaddonCluster Hotel Manager
Jawapan daripada Pihak Penginapan: Dear ljjamo,Thank you for staying with us and sharing your excellent review on this platform. It is with pleasure to read that you had an enjoyable experience during your stay and thank you for highlighting our uniquely designed facilities, excellent food and convenient location being close proximity to the Yas Island attractions.We cannot wait to welcome you back to the hotel soon, trusting that we could provide you with the excellent service that you truly deserve.Yours sincerely,Feryal HaddonCluster Hotel Manager
Jawapan daripada Pihak Penginapan: Dear Aiyuanyuanaishenghuo,Thank you for staying at THE WB™ Abu Dhabi and living out your story with us. It warms our heart to know that you had a perfect holiday with us. With The WB™ Abu Dhabi's uniquely designed facilities, excellent service, convenient location and the opportunity to hang out with our lovely characters in the residence, our guests will surely have many exciting discoveries and stories to unfold.We can’t wait to welcome you back to the hotel soon, assuring you of our personalized service and warm hospitality at all times.Yours sincerely,Feryal HaddonCluster Hotel Manager
Jawapan daripada Pihak Penginapan: Dear Ziyoudexiaoxiongbingga,Thank you for staying at the first ever Warner Bros. themed hotel, THE WB™ Abu Dhabi and sharing your experience with us.It is with great pleasure to know that you were impressed with our uniquely designed facilities, excellent service and good breakfast. We truly appreciate your feedback and rest assured that this has been shared with the team. We hope to welcome your family again in the hotel soon.Yours sincerely,Feryal HaddonCluster Hotel Manager
Jawapan daripada Pihak Penginapan: Dear Xiaojing,Thank you for your heartwarming review of THE WB™ Abu Dhabi. It is so rewarding to learn that you have such positive memories with us, and your stay is nothing short of outstanding. Once again, thank you for your feedback and we look forward to welcoming you again soon.Yours sincerely,Feryal HaddonCluster Hotel Manager
Jawapan daripada Pihak Penginapan: Dear Menghuanxinzhu,Thank you for stepping into the world of the first ever Warner Bros. hotel in the world, The WB™ Abu Dhabi.It warms our heart to know that you had a legendary experience with us and thank you for your rewarding compliments about our excellent breakfast, beautiful interior and pristine facilities. We appreciate your high recommendation of our property and look forward to welcoming you again in the hotel soon.Yours sincerely,Feryal HaddonCluster Hotel Manager
Daiwakanshi
Bilik Raja Artis dengan Katil Bertingkat Kanak-kanak
Jawapan daripada Pihak Penginapan: Dear Daiwakanshi,We would like to thank you for sharing your review on this platform.As we are committed to deliver exceptional service every time, we are in daily process of improving our standards and our guests’ expectations. Therefore, we regret to know that you were not satisfied with your stay with us, particularly with your room and dining experience. Once again, thank you for your feedback and we sincerely hope that you will give us another opportunity to serve you again in the future. Yours sincerely,Feryal HaddonCluster Hotel Manager
Jawapan daripada Pihak Penginapan: Dear guest Thank you for staying with us and sharing your excellent review on this platform. It warms our heart to know you enjoyed your stay with us and thank you for highlighting our family friendly facilities. We can’t wait to welcome you back to the hotel soon, assuring you of our personalized service and best attention at all times.Yours sincerely, Feryal Haddon Cluster Hotel Manager
Jawapan daripada Pihak Penginapan: Dear Trip.com Member,Thank you for posting your review on this platform. It so pleasing to read that your stay with us was beyond expectations and thank you for highlighting our convenient location being close proximity to the Yas Island theme parks. Once again, thank you for highly recommending us to the other travelers and we can’t wait to welcome you again in the hotel soon.Yours sincerely,Feryal HaddonCluster Hotel Manager