The WB Abu Dhabi Hotel, Curio Collection by Hilton

Ulasan The WB Abu Dhabi Hotel, Curio Collection by Hilton

The WB Abu Dhabi Hotel, Curio Collection by Hilton

Yas Island, Yas Island, Abu Dhabi, Emirate of Abu Dhabi, United Arab EmiratesLihat Butiran Hotel
The WB Abu Dhabi Hotel, Curio Collection by Hilton
The WB Abu Dhabi Hotel, Curio Collection by HiltonThe WB Abu Dhabi Hotel, Curio Collection by HiltonThe WB Abu Dhabi Hotel, Curio Collection by Hilton
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1 malam

Ulasan Tetamu

4.7/5
Menakjubkan
77 ulasan
Ulasan yang disahkan
Persekitaran4.8
Kemudahan4.7
Perkhidmatan4.7
Kebersihan4.8
Tapis mengikut:
Atur mengikut:
Semua ulasan(77)
Ulasan positif(74)
Ulasan dengan gambar/video(40)
Kakitangan yang mesra(21)
Penginapan yang hebat!(17)
Lokasi yang sesuai(14)
Bilik yang hebat(11)
Bersih dan kemas(10)
Lokasi yang baik(10)
Sesuai untuk kanak-kanak(9)
Sarapan pagi yang lazat(8)
Ulasan kurang baik(3)
Pengguna Tetamu
Bilik Katil King Size ARTIST ROOM
Menginap pada Jan 2025
Keluarga
1 ulasan
3.5/5
Disiarkan pada 9 Feb 2025
We booked through the Trip website and were offered a great deal. The hotel did not meet my expectations, despite being one of the most expensive hotels on Yas Island, affiliated with Hilton, and located in the capital of the UAE, Abu Dhabi. Although the room design was beautiful and the hotel opened in 2018, we encountered several issues. First, the bathroom had multiple problems, as shown in the attached photos. The bed and pillows were uncomfortable, and there was dust on the shelves and tables. Additionally, the receptionist, an Egyptian employee whose name I do not recall exactly (I believe it was Kirillos), was not as welcoming or courteous as the other staff members. Karolos offered us a free upgrade to a room with a bunk bed for children, rather than a room with better size or view as one might expect. The room was not in good condition, and we even found leftover chips in the upper bunk bed. He also tried to convince us to take a suite for an additional charge, which was not something we wanted to discuss after a long flight. Moreover, no welcome gesture was offered to us or our child. On a positive note, the breakfast staff were exceptionally attentive and provided outstanding service with great kindness. However, I will not repeat this experience, as the price paid does not reflect the level of service or comfort provided.
Terjemah
Pengguna Tetamu
Bilik Katil King Size ARTIST ROOM
Menginap pada Nov 2023
Pasangan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Dis 2023
Lobby Everyone was kind and filled up and brought me things when I asked for them. If I visit Abu Dhabi again, I would like to stay here again. If you have children, I would recommend it even more.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Trip.com Guest,Thank you for your kind review on this platform. We sincerely appreciate the great comments about your stay with us as we take great pride in ensuring our guests have the best experience. We are delighted that you had a memorable stay with us and an enjoyable time in Abu Dhabi. We look forward to welcoming you again in THE WB™ Abu Dhabi for another exciting discoveries and legendary experience. Yours sincerely,Feryal HaddonCluster Hotel Manager
Hanspg
Bilik Katil King Size ARTIST ROOM
Menginap pada Nov 2024
Keluarga
11 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Dis 2024
Fantastic. The location and the room super
Terjemah
Jawapan daripada Pihak Penginapan: Dear Hanspg,Thank you for such wonderful feedback. We are delighted that you enjoyed your stay with us to the fullest. We aim to provide a truly legendary experience to our valued guests, and we are thrilled that we were able to exceed your expectations. I have shared your compliments to the team.We look forward to welcoming you back to the hotel soon. Yours sincerely,Feryal HaddonCluster Hotel Manager
Pengguna Tetamu
Bilik ARTIST ACCESSIBLE Katil Saiz King
Menginap pada Apr 2024
Bisnes
24 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Mei 2024
very good service at front desk and DC restaurant, room is fresh and clean
Terjemah
Jawapan daripada Pihak Penginapan: Dear Trip.com Member,Thank you for staying at The WB™ Abu Dhabi and living out your story with us. We are delighted to know that you had a wonderful stay with us and thank you for your positive comments about our excellent service and room.We hope to welcome you again in the hotel soon for another exciting discoveries and legendary experience.Yours sincerely,Feryal HaddonCluster Hotel Manager
Sisca
BILIK SENI DUA KATIL DOUBLE
Menginap pada Apr 2024
Keluarga
31 ulasan
4.5/5
Hebat
Disiarkan pada 13 Mei 2024
Best place to stay in abu dhabi emilia at restaurant very helpfull
Terjemah
Jawapan daripada Pihak Penginapan: Dear Sisca,Thank you for taking the time to tell us about your recent experience at The WB™ Abu Dhabi.We are delighted to know you had a wonderful stay with us and thank you for deeming us as the best hotel to stay in Abu Dhabi. Moreover, thank you for highlighting the exceptional service provided to you by Emilia.Once again, thank you for your feedback and we hope to welcome you again soon.Yours sincerely,Feryal HaddonCluster Hotel Manager
Xuehuaweibingqilin
BILIK BERSAMBUNG KELUARGA WB
Menginap pada Jan 2025
Melancong bersama rakan
42 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Feb 2025
設施:很新。 衞生:收拾很到位 環境:離樂園很近,步行就能到 服務:酒店大堂還能偶遇湯姆傑瑞 免費進入亞斯島主題公園(華納兄弟世界):套餐裏含着兩張成人票,步行就能到樂園。
Terjemah
Jawapan daripada Pihak Penginapan: Dear Xuehuaweibingqilin,Thank you for posting your review on this platform. It so pleasing to read that your stay with us was beyond expectations and thank you for your flattering comments on our uniquely designed facilities and excellent location.We can’t wait to welcome you again in the hotel soon, assuring you of our personalized service and warm hospitality at all times.Yours sincerely,Feryal HaddonCluster Hotel Manager
Fangfanghanhan
BILIK SENI DUA KATIL DOUBLE
Menginap pada Dis 2024
Keluarga
16 ulasan
5.0/5
Luar Biasa
Disiarkan pada 7 Feb 2025
前台服務很好,房間也不錯👍
Terjemah
Jawapan daripada Pihak Penginapan: Dear Fangfanghanhan,Thank you for stepping into the world of the first ever Warner Bros. hotel in the world, The WB™ Abu Dhabi.It is such heartwarming to know that we exceeded your expectations, and you were impressed with our excellent service and room. We hope to welcome you again in the hotel soon for another exciting discovery and legendary experience. Yours sincerely,Feryal HaddonCluster Hotel Manager
ljjamo
BILIK BERSAMBUNG KELUARGA WB
Menginap pada Sep 2024
Keluarga
34 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Okt 2024
酒店位置特別好,挨着華納兄弟,法拉利可以,水世界.yas mall,去哪都可以步行到達。小朋友們的天堂。酒店早餐也很豐富,很好吃。
Terjemah
Jawapan daripada Pihak Penginapan: Dear ljjamo,Thank you for staying with us and sharing your excellent review on this platform. It is with pleasure to read that you had an enjoyable experience during your stay and thank you for highlighting our uniquely designed facilities, excellent food and convenient location being close proximity to the Yas Island attractions.We cannot wait to welcome you back to the hotel soon, trusting that we could provide you with the excellent service that you truly deserve.Yours sincerely,Feryal HaddonCluster Hotel Manager
Aiyuanyuanaishenghuo
BILIK SENI DUA KATIL DOUBLE
Menginap pada Jun 2024
Keluarga
14 ulasan
5.0/5
Luar Biasa
Disiarkan pada 23 Jul 2024
滿意,服務人員竟然有國人,絲滑入住!倍感親切!適合帶娃,玩偶合影主動,親切!吃的豐富!離任何樂園都近,可免費班車。贈所有人門票,按天!性價比高,有遊池,救生員帥!
Terjemah
6/10
Jawapan daripada Pihak Penginapan: Dear Aiyuanyuanaishenghuo,Thank you for staying at THE WB™ Abu Dhabi and living out your story with us. It warms our heart to know that you had a perfect holiday with us. With The WB™ Abu Dhabi's uniquely designed facilities, excellent service, convenient location and the opportunity to hang out with our lovely characters in the residence, our guests will surely have many exciting discoveries and stories to unfold.We can’t wait to welcome you back to the hotel soon, assuring you of our personalized service and warm hospitality at all times.Yours sincerely,Feryal HaddonCluster Hotel Manager
Ziyoudexiaoxiongbinggan
BILIK SENI DUA KATIL DOUBLE
Menginap pada Mei 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 7 Jul 2024
非常棒哦,贈送樂園門票,就在華納主題樂園正對面,簡直不要太方便,且床很大,非親子出遊首選,早餐也還不錯,推薦!!!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ziyoudexiaoxiongbingga,Thank you for staying at the first ever Warner Bros. themed hotel, THE WB™ Abu Dhabi and sharing your experience with us.It is with great pleasure to know that you were impressed with our uniquely designed facilities, excellent service and good breakfast. We truly appreciate your feedback and rest assured that this has been shared with the team. We hope to welcome your family again in the hotel soon.Yours sincerely,Feryal HaddonCluster Hotel Manager
Xiaojing👪♒♐♒
BILIK SENI DUA KATIL DOUBLE
Menginap pada Mac 2024
Keluarga
15 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Apr 2024
來阿布扎比就沖這四個樂園,住這送票,算下來很划算,最主要出門就是,省去了路程和排隊的煩惱,一定要錄入facepass並且加信用卡在裏面付款刷臉在亞斯島這幾個樂園都能便利付款,還想二刷!!!
Terjemah
6/9
Jawapan daripada Pihak Penginapan: Dear Xiaojing,Thank you for your heartwarming review of THE WB™ Abu Dhabi. It is so rewarding to learn that you have such positive memories with us, and your stay is nothing short of outstanding. Once again, thank you for your feedback and we look forward to welcoming you again soon.Yours sincerely,Feryal HaddonCluster Hotel Manager
Menghuanxinzhu
Bilik ARTIST ACCESSIBLE Katil Saiz King
Menginap pada Apr 2024
Pasangan
25 ulasan
5.0/5
Luar Biasa
Disiarkan pada 23 Mei 2024
酒店包含了亞斯島樂園門票,性價比不錯。早餐也是比較豐富,房間內部裝修比較簡潔,看起來非常乾淨,可惜洗手盆沒有雙盆,略有不足。
Terjemah
Jawapan daripada Pihak Penginapan: Dear Menghuanxinzhu,Thank you for stepping into the world of the first ever Warner Bros. hotel in the world, The WB™ Abu Dhabi.It warms our heart to know that you had a legendary experience with us and thank you for your rewarding compliments about our excellent breakfast, beautiful interior and pristine facilities. We appreciate your high recommendation of our property and look forward to welcoming you again in the hotel soon.Yours sincerely,Feryal HaddonCluster Hotel Manager
Daiwakanshi
Bilik Raja Artis dengan Katil Bertingkat Kanak-kanak
Menginap pada Feb 2024
Keluarga
24 ulasan
1.0/5
Disiarkan pada 23 Mac 2024
第一次給酒店全一星差評,性價比超級低,簡直就是坑,兩晚攜程付費毛12000,第一晚辦完入住已經是晚上10.一進房間都驚呆了,這個5000+一晚的房費住了快捷酒店一樣的。設施舊、房間小,衞生間就衹能一個人進出,多一個都轉不開身,淋浴是在小浴缸上,沒簾子,一洗澡整個衞生間濕答答。上下鋪是沙發床不僅小,下鋪又低,孩子都撞頭,因為是沙發撐開的,下鋪靠牆就會有很大間隙,然後用幾個靠枕給塞着,上下鋪沒被子沒枕頭,房間藝術用品兩套,其餘都得客房服務拿,還死慢。進房就和攜程聯繫換房,當天攜程掛着聯房兩卧室180平米(訂房訊息顯示)才13000.我説我願意補這差價立馬給我換,結果溝通半天快12.了。告訴我要補4000多,實在是無法接受,明明網上掛着差價不到2000。最氣人的是,這個所謂藝術家房型掛上麪它不顯示房間平米大小,我自己當時預訂沒注意。畢竟去阿聯酋也不是一次兩次,對那邊3000+以上的酒店還是很放心的,結果……。到後面長者孩子一天奔波累了躺下了,我想着隔天再繼續溝通,第二天家庭聯通房沒了,前台一會中文的,説給我換房讓我先看房型,差價他去爭取最大優惠,然後就隔壁單間大床房,房間衞生間都比這個藝術家房子大一些。但是衹有一張床,説可以加一張床,他努力申請給我最大優惠,申請下來一晚費用得+2000,我沒要。 早餐也很差,人多,食物品種少。 準備預訂這家酒店的親們,一定要仔細看清楚。 最後攜程補300塊,這事就過去了!點評這麼多還真是希望大家都注意,訂房時沒註明房間平方的千萬不能訂,啞巴吃黃連,還影響旅行的心情
Terjemah
Jawapan daripada Pihak Penginapan: Dear Daiwakanshi,We would like to thank you for sharing your review on this platform.As we are committed to deliver exceptional service every time, we are in daily process of improving our standards and our guests’ expectations. Therefore, we regret to know that you were not satisfied with your stay with us, particularly with your room and dining experience. Once again, thank you for your feedback and we sincerely hope that you will give us another opportunity to serve you again in the future. Yours sincerely,Feryal HaddonCluster Hotel Manager
Pengguna Tetamu
BILIK BERSAMBUNG KELUARGA WB
Menginap pada Jul 2024
Keluarga
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 31 Ogo 2024
酒店離一個公園近,去法拉利和水世界其他的都要坐車,大堂每天都有人偶和顧客互動,很是歡樂,適合孩子,房價性價比不高,每天衹能免費去一個樂園,住兩天去兩個,原來還以為可以無限次去4個樂園,家庭房2天18000多,自駕的還不如住附近,網上買門票過去
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest Thank you for staying with us and sharing your excellent review on this platform. It warms our heart to know you enjoyed your stay with us and thank you for highlighting our family friendly facilities. We can’t wait to welcome you back to the hotel soon, assuring you of our personalized service and best attention at all times.Yours sincerely, Feryal Haddon Cluster Hotel Manager
Pengguna Tetamu
BILIK SENI DUA KATIL DOUBLE
Menginap pada Dis 2024
Keluarga
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Feb 2025
離所有樂園都很近,酒店環境很不錯,酒店贈送華納樂園的門票,早上十點開門就進去,項目幾乎不排隊,中午逐漸開始人多
Terjemah
Jawapan daripada Pihak Penginapan: Dear Trip.com Member,Thank you for posting your review on this platform. It so pleasing to read that your stay with us was beyond expectations and thank you for highlighting our convenient location being close proximity to the Yas Island theme parks. Once again, thank you for highly recommending us to the other travelers and we can’t wait to welcome you again in the hotel soon.Yours sincerely,Feryal HaddonCluster Hotel Manager