Hotel Adelaide dengan Bar

We stayed here last night as we were going to The 10cc concert. Arrival was swift and easy and the room was already available. Our room was a junior suite facing North Terrace, it was clean and quiet. We enjoyed 2 complimentary drinks from the bar. They have refurbished the hotel but I think the bar looks a touch bland and not welcoming. I would have thought that there would have been sanitiser available on all levels by the lifts and in the room also. The shampoo, soap etc no longer comes as individual packs but huge bottles and being still in Covid times I thought this a bit off putting. Breakfast was ok nothing special and luckily we had ours included or it would have cost us $42.00 per person and it was not worth that much. The pre-made pancakes were freezing cold. There was a good range of cereals and the fruit plates were nice but had defrosted and tinned fruit also. I found all the supposedly hot foods not hot but cool venturing on cold and they need to do something about the baked beans as they were nasty. We had a slight hiccup on leaving as we were almost charged for two glasses of red wine which we quickly told the receptionist we never had. She amended that quickly so all good.

Lokasi hebat dan perkhidmatan hebat. Bar atas bumbung adalah suatu keharusan untuk menikmati minuman dan pemandangan bandar yang menakjubkan. Comp mini bar adalah penambahan hebat dalam pasaran yang kompetitif. Akan kembali :)

Stayed here for the Easter long weekend, to say the least it was an amazing stay. Great location and awesome service.

Likes: * cubbies + labels in kitchen for food storage * plug in lockers / size of lockers * donation bin in washer room (cute) * dvds for TV room (just ask reception) * Individual lights at beds * free pancake (mix) at breakfast - you have to make it yourself, pls don’t be THAT person who asks another traveller if they’re the cooks for breakfast 🥴 Dislikes: * no ovens * half hobs don’t work - issues with gas/ignitions * no plug near bed, only in the lockers and 1 to share in the room * they don’t change the duvet cover if you don’t strip it which is ming 🤢 (we saw cleaners replacing sheets but not duvets) * Mattresses were quite dippy - obviously don’t get turned or rotated that much Improvements: * activities + social board (only 1 social activity the entire 12 days we stayed) * The promotion board in the reception area was mostly outdated. It would have been good to know what’s happening locally in the present, not what happened a few months ago

We only stayed overnight here and the Hilton met all our needs for this perfectly. We had a fast trip back and forth to the airport. The room, bed, shower, Crabtree and Evelyn toiletries were all great. Service at the reception desk was excellent. I wished we had another couple of days to explore Adelaide, as I'm sure we would have enjoyed ourselves. We'd definitely choose this hotel again. We saw construction close to the hotel but we did not hear a thing and slept well.

Ibis Adelaide was a great location that was central to shops, groceries, transit, restaurants and cool sites. The hotel was clean and tidy. The room was bright. The air conditioning/heating feature was pleasant. Having a big screen tv in the room was nice for relaxing after a long day of site seeing. I will be sure to stay at Ibis hotels for my future travels

The attention to detail was shown from when were greeted when we got out of the car and taken to reception.The location of the hotel was convenient to get to our business calls as well as walking distance to shops and restaurants.My only disappointment was the club access which l felt was not up to the Pullman standards we have experienced at other Pullman hotels. I would still recommend this hotel when staying in Adelaide.

We are still waiting for a call back with regards to a lost white soft toy which housekeeping has mistakenly removed while changing the beddings. That soft toy has sentimental values to my son and it’s traveled everywhere with him. We have been told we’ll receive a call and it will be posted back but no news yet. It has been 3 weeks since we left.

I have stayed at this hotel a number of times and have thoroughly enjoyed all my previous stays but on my most recent stay I found that standards had severely declined in multiple respects. Upon arrival there were no staff at the driveway to assist to unload the luggage as there are usually. Upon entering the hotel lobby, I found all reception desks unattended. After waiting a few minutes, a staff eventually arrived. As an Accor platinum member, I have always been upgraded to a suite at this hotel on all my previous stays. I asked about the availability of a suite upgrade for this stay but was informed by the staff that there were none available. I accepted that because I understand that upgrades are subject to availability. However, when I checked the availability of suites for my stay dates immediately after check-in, I found that there were multiple suites available. So the staff had lied to me. I discussed the matter with Heath Varcoe, the Guest Experience Manager. Heath said that upgrades for Accor platinum members were only to the next room category and also dependent on factors other than availability, without elaborating on what those other factors were. I feel that as an Accor platinum member who has stayed at this hotel on numerous occasions, the hotel should do their best to offer a suite upgrade if possible, as they have on all my previous stays. I asked Heath if I could get the contact details of a staff in the reservations team so I could check with them when planning future stays regarding the likelihood of a suite upgrade being available. Heath said he would check and get back to me before I checked out, but I have never heard from him, despite asking the staff on check out to follow up with Heath. It has now been a few months. I was assigned to a small room which had an awkward ‘open plan’ design with a bathtub placed awkwardly in the middle of the room. The sliding door to the bathroom was difficult to open and close and did not actually afford much privacy as you could still hear everything going on in the bathroom when it was closed. Also, it seems the hotel has replaced the Dyson hairdryers with el-cheapo brand ones which look like they are from a $2 store. They do not fit with the image of Sofitel as a luxury hotel. There was also no portable speaker in the room as there usually is. At the breakfast buffet at Garçon Bleu I found that there were no chicken sausages as there had been on all my previous stays, only pork ones. Because I do not eat pork, I raised this with the staff and was informed that they had run out but they would have them the next day. But the next day when I went back there were still no chicken sausages. So I decided to visit Club Millesime for breakfast instead, and strangely found that they did actually have chicken sausages there. But they were not the full-size ones that were available previously, rather, they were small, cocktail-size ones. I hope they bring the full-size ones back, because

I would highly recommend this place to anyone wanting to be close to the city and without too much noise. The queen room I had was fabulous! The shower and bathroom products were particularly divine. The breakfast facilities are wonderful too!! I would stay here again 🤩