Hotel berhampiran Brooklyn Drive Reserve, Adelaide

The Grand is without a doubt all about the location! Given it’s ocean front position it should offer an absolute premium experience but instead falls a little short as it continues to date without much sign of refurbishment. The rooms are basic, the carpets old, the furnishings aging and everything just feels in need of some love. Bathrooms still have showers over the bath with shower curtains and the air con in the room wasn’t very effective (too hot despite being on the coolest setting). There was also a wedding being hosted during my 1 night stay and despite my room being on the 5th floor (ballroom is on level 1), I could hear the band/music until the end of the reception at 11:30pm. On the positive (besides premium location), the staff at reception / concierge were excellent. They greeted with absolute care on arrival and happiness during check out, despite being early in the morning. It felt like they enjoyed what they did and that’s so good to see in customer facing roles. Worth considering this hotel for a stay, just as long as you’re happy with basic ammenities in a great location.

Nice hostel. Breakfast and dinner are included in your fare. Awesome. 👌

Excellent location, easy walking distance to amenities and public transport. Had to log into our own Prime and Netflix as it wasn't available on our TV. The bathroom was clean but quite tired, with a cracked sink and a fixed showerhead. Despite it being a queen room, there was ever only one set of cutlery provided. Having said that, we still appreciated our stay and would say that it was good value for money.

The hotel is located on a side road which is easily missed.We had to take another turn to locate it. Car parking is at a public location just down the road. The hotel which is fairly new is well equipped and conveniently located within walking distance of Rundle Mall and the train station. The only complaint I have is that the water draining from the shower area may overflow into the toilet area and entrance to the toilet. Apart from this minor issue,the hotel is excellent in most aspects. The staff are responsive and pleasant. As a side note,Club 129 down the alley and opposite the train station,serves a decent meal with promotions throughout the week.

We stayed here last night as we were going to The 10cc concert. Arrival was swift and easy and the room was already available. Our room was a junior suite facing North Terrace, it was clean and quiet. We enjoyed 2 complimentary drinks from the bar. They have refurbished the hotel but I think the bar looks a touch bland and not welcoming. I would have thought that there would have been sanitiser available on all levels by the lifts and in the room also. The shampoo, soap etc no longer comes as individual packs but huge bottles and being still in Covid times I thought this a bit off putting. Breakfast was ok nothing special and luckily we had ours included or it would have cost us $42.00 per person and it was not worth that much. The pre-made pancakes were freezing cold. There was a good range of cereals and the fruit plates were nice but had defrosted and tinned fruit also. I found all the supposedly hot foods not hot but cool venturing on cold and they need to do something about the baked beans as they were nasty. We had a slight hiccup on leaving as we were almost charged for two glasses of red wine which we quickly told the receptionist we never had. She amended that quickly so all good.

Well reviewed hotel, which we found disappointing. Firstly, on arrival (we arrived around 11am), at check-in we were told that our room wasn't ready so the receptionist after reminding us that check-in was at 3pm, stored away our luggage and promised to text us when the room was ready, we went for a walk, after having lunch, about 2.5 hours later, we went back and the room still wasn't ready, after an hours waiting in the reception area and watching guests checking in without any problem my wife (again) asked when our room was ready, her reply was that the room had been ready for some time and she thought that we were relaxing, so she didn't want to disturb us ( no text either) - really! Our stay was bed with breakfast, breakfast menu we thought was prescriptive, we had a choice of tea/coffee or orange juice couldn't have both as it was extra, throughout the breakfasts, chef found it impossible to fry an egg without charring it. The pool which is shown in the picture is small, get your fitness bunny in and that's it, then again we found it filthy, looking on the side wall there was a 2” (50mm) black, thick tide mark all around the inside of the pool and 'bits' on the floor so it seems cleanliness isn't top of the list, which comes to our room, nice sized and comfortable, but why the cleaner couldn't clean our room when he was either next door or the room facing was puzzling even though we put our tag on our door. A thing we found with regard to the reviews of this hotel I found that quite a few of these were people from Adelaide who not only gave this hotel 5 stars, but only ever did one review - hmm? The hotel is situated about a 10/15 minute walk from the centre of town and appeared to be a popular place to stay amongst the business fraternity

We are still waiting for a call back with regards to a lost white soft toy which housekeeping has mistakenly removed while changing the beddings. That soft toy has sentimental values to my son and it’s traveled everywhere with him. We have been told we’ll receive a call and it will be posted back but no news yet. It has been 3 weeks since we left.

I’m so obsessed with this place, it honestly has got to be my favourite motel that I’ve ever stayed at. From the beginning the underground car park is a little confusing to find as it’s off a little side street with two little garage doors (not the hotels fault) it’s just the way the streets are. But when you walk out of those lifts into the lobby you’ll be blown away by just how modern and brand new it all is. We got a upgrade upon check in which was so nice and when we walked through the door my first words were “oh my gosh, this is beautiful” literally everything is so brand new, carpets are still so fluffy to walk on, everything was so clean, not even a speck of dust anywhere. Bed was comfortable, tv in living area and also in the bedroom was nice, I didn’t use them as I only stayed for 1 night but the dishwasher and washing machine would come in handy to so many families staying for a bit longer. And to top it off I didn’t hear a single thing from anyone else staying in the motel during the night. 100% will stay again and I reckon this has to be THE best accommodation in the whole of Adelaide

Nice environment with good parking space. There is no lift to the room and it'd be much better to have a desk inside the room.