TravelFeind458
22 Jun 2024
We stayed at the Liana for 4 long days in June. We arrived after a wonderful stay on Mykonos at a 5 star luxury boutique hotel with a similar price point so we expected the Liana to have the same feel. We were so disappointed to find the hotel to have a low-budget and frankly quite a sad appearance. Everything from the lobby to the pool to the hallways to the rooms were rundown, dirty and low quality. The Liana is at the end of nice stretch of beach but the free sun loungers were cheap looking and the beach was filled with seaweed. As you walked down the beach, the loungers, beach bars, and clean sands were a stark comparison. Everyday we walked down to the cleaner part of the beach and spent extra money renting the higher quality chairs on the better part of the beach. It was annoying but we definitely didn't want to sit in the hotel chairs. Our room was dark, poorly designed and the "pool view" from the terrace was laughable since the pool was very unattractive. When we talked to reception about some of our concerns they were very defensive and one woman was even short tempered. She stated that no-one had ever complained about the renovated rooms. We felt the room was renovated but poorly and probably not by professionals. The hallway leading up to our room looked on to a weird vacant lot. Finally, the staff did not make eye contact or greet us when we passed them. After coming from the luxury hotel on Mykonos where the entire staff treated us like family, it was hard to understand why no-one even said hello. They all seemed sad to work there. We did not use the spa so can't comment on that but the pool area was terrible. Looked dirty and with only 3 umbrellas it appeared hot and uncomfortable. For the price, they need to try a lot harder. With not very many beach front properties to chose from here, I feel like they are taking advantage of travelers. Shame. We were very happy to leave and head to Santorini where we had a beautiful hotel, a lot like the quality we experienced in Mykonos.
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