Hotel Pantai Airlie dengan Spa

I stayed at the Boathouse Apartments with my husband and 15 month old son after my son was quite sick on Hamilton island and unable to fly home. As there was no accommodation on Hamilton island I called up a few different places and settled on the Boathouse Apartments. I called ahead of time to see if we could check in early so my son could nap after the journey across. The reception staff were quite friendly and did try to get us in quickly however when we got to the room there was a rollaway bed instead of a cot. We left the room and came back to a cot being dumped in the apartment and not set up at all (not a big issue but also not what I’d expect paying the price for premium accommodation). The following morning I received a text that they had to do maintenance in our apartment for roughly 2 hours (I was never advised of this even though I called twice, told them I had a sick child and booked over the phone). We had staff knock on the door twice throughout the day to see when they could do it. First when we had a screaming child we were trying to give antibiotics too and secondly when we were trying to get him down for a nap (again when he was very distressed). We ended up having to leave and sit in a room after an unsuccessful nap with a toddler who had a high fever, ear infection and a rash. I’d also been trying to book a Telehealth appointment to have my son assessed but this was made difficult due to the fact we had to leave the room. One of the reasons I booked was due to the washer/dryer, we had no clothes left so I did a wash upon arrival. I ran the dryer multiple times that evening and kept finding sopping wet clothes at the end of every cycle which was really frustrating. On the following day we asked about the dryer and were advised that they don’t work very well and that the only apartments that had dryers were occupied. Because of this we were forced to wear the same clothes for 3 days straight. Not great for a messy/sick toddler.. We eventually were able to get our clothes dried and received them around 5pm the night before checking out. While I do appreciate the staff for doing so, it wasn’t very helpful at that point. The whole experience was really awful. Travelling with a sick child is hard enough let alone having that added stress. I am pretty annoyed that no one advised us of the works needing to occur during our stay and the fact that a dryer is falsely advertised. I never would have booked if I had known either of these things ahead of time and I feel fairly ripped off for the money we paid given it wasn’t exactly for a holiday..

Awesome view but of course that comes with a hill to walk up and down. I personally enjoy the challenge and there are always taxi's for a cost of around $8 from town. Although our room number 24 was dated and could do with a refurb it was comfortable and most importantly clean and suited us. The pool was refreshing after a walk with an infinity edge with beautiful views. Roof top spa was awesome to sit and watch the stars and would recommend. In my opinion management were a ”non event” definitely not rude but came across a little ”over it” Overall a very pleasant experience and I would stay again. Note - do yourself a favour and grab some take away from the indian at the bottom on the hill ”Airlie tandoori” incredible food and they deliver.