Hotel Dengan Pools di Lusaka Province, Zambia

I usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things: I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30. When we got to the restaurant in the evening it took a while to be served. When we got the kids in the shower, there were no towels and when we phoned it took a while. We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did. Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though. When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head! So all in all, wasn’t a great one.

The best thing about this hotel is its location. Literally behind the parliament fence. Which means relative peace, quiet at night and 24-hour security. The spacious green area with a swimming pool is a romantic place for breakfast, work or just doing nothing. The guest rooms are not the most outstanding, but they have everything you need these days, although without toiletries. Two rolls of paper are the maximum decoration of the bathroom. But there is a refrigerator, TV, wardrobe, table, bedside table. Live and enjoy, if you are not afraid of periodic power outages, water, Internet (usually short-term). But that's what Africa is for.

The hotel is clean and tidy, the service is warm and thoughtful, and the room is warm and comfortable. The breakfast is rich in variety and tastes authentic. I will choose this hotel again next time!

Facilities: Everything seemed new. Toothbrush, toothpaste, and slippers were provided, but there was no hairdryer. The kettle was broken, but after calling the front desk, they promptly replaced it with a working one. Cleanliness: The room was very clean. Complimentary bottled water was available. However, they occasionally forgot to restock the water after cleaning. Environment: There are Chinese restaurants and a Chinese supermarket nearby. Service: The service was decent, neither outstanding nor poor.

The room was a bit small but surprisingly comfortable. Just a heads-up: remember to bring your own toiletries. The hotel also has water dispensers in the hallways, so you can easily refill your bottles. A major highlight was the hotel breakfast – it was absolutely delicious and offered a fantastic variety.

Hotel and location is perfect and central to everything. Room service for repairs is very slow to come out to check. Food was good but lacked variety during dinner and menu options could do with an improvement. Indian food was passable could do with a flavour balance. Overall great stay

Perfect location and clean hotel. Continental breakfast was good. Nice Zambian coffee was available on request. A little noisy daytime @ lobby/restaurant area, as it's the place where most of the hotel staff members remain to watch TV😀😃😄 . The pool was clean. Recommended place for a family stay.

Great pool with friendly staff. The food was very good and reasonably priced. Internet was patchy.

Dima responded promptly to any questions and was very professional 🙏