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Terokai Ulasan Tetamu Hotel di Lusaka

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

3.9/546 Ulasan
I went to the Ciêla Resort And Spa in Lusaka during a 9-hour layover on September 20, 2024. I thought it would be a nice place to kill time by getting a spa treatment and grabbing a good meal before a red eye flight. The resort was beautiful, the spa treatment was nice and the meal at The Brewery was much nicer than any options at the airport or on an airplane. That said, I was very disappointed to discover I had been charged twice for the spa treatment at the onsite spa and twice for my meal at The Brewery Restaurant. At the spa, I was told my credit card didn't go through the first time and asked to try again. At The Brewery restaurant, I was shown the credit card machine that said failed, however since I was connected to the wifi there, I received a text saying my credit card had been charged. I said as much to the service person who went to get the manager. The manager said it failed, possibly due to the power issues, and that the charge would be reversed because it failed. I was asked to try again so I used a different credit card. I noticed on my layover in Dubai that I was sent two text messages about my credit card being charged at the spa at the Ciêla Resort. Once I got home, I checked my online statement and saw the duplicate charge at the Spa. I tried calling the spa but couldn't reach anyone. The person at the front desk said I had to speak to someone at the spa. Being tired from my travels home and feeling the jet lag, I gave up at that time. I looked for an email address or another way to reach someone to no avail. I was left to hope the Ciêla Resort would notice the error and correct it on their own. As I was checking my credit card statements today to pay my bills, I found I was indeed charged twice at both places I went within the Ciêla Resort And Spa. With no way to contact or speak to anyone at the hotel, I contacted my credit card company to dispute the charges. Beware of being told your credit card didn't work and being asked to try again, don't use a debit card to pay for anything at the resort and check your credit card statement closely when you get home. What I thought was a good idea and a place to go to kill time during a long layover has become a headache. Something is shady about this facility and I won't return to this resort on my next trip to Zambia. Thankfully, this is the only bad thing I can say about my 2.5 week trip to Zambia.
Mika Convention Center

Mika Convention Center

3.3/520 Ulasan
Weird weird weird, that's how I'd describe my stay at Mika- Apparently they don't take bookings from Trip but are still on the app and have a number of reviews from people! They eventually accepted the booking and let us stay - The place resembled something from The Shining - EMPTY, quiet and eerie ! Location is good because it's near to the airport but don't stay here for any longer than needs be ! Also DO NOT book the airport transfer it is extortion ! Rather download ULENDO the app and book a taxi in advance with them! Mika were charging 300 PP - We got the taxi for 115 in total! Bed was comfortable, room was relatively clean but very meh overall - Pictured is the absolutely packed restaurant 🤭
Protea Hotel Lusaka Cairo Road

Protea Hotel Lusaka Cairo Road

4.5/554 Ulasan
Had a wonderful stay here, I like the hotel’s location because it makes it convenient to go into town. The staff are very helpful and professional, they attended to my needs on time. I also liked the cleanness of the room. Will definitely comeback for another stay.
Radisson Blu Hotel, Lusaka

Radisson Blu Hotel, Lusaka

4.3/564 Ulasan
This place was a great place to stay at. It is located near three big Malls in the area . There are also many hotels in the area and access to public transportation on the main road that goes from the airport to the city center. The staff and management team are good.
Best Western Plus Paramount Hotel

Best Western Plus Paramount Hotel

4.3/562 Ulasan
Very good hotel, located fairly centrally in lusaka about 20 minutes from the airport. It's safe, the staff are exceptionally friendly, the breakfast was great and the restaurant/bar was also fantastic. There's a pool downstairs in the bar area which is perfect for lounging around and enjoying the Zambian skies. Would definitely stay again!
Lilayi Lodge

Lilayi Lodge

4.5/547 Ulasan
I had two days to kill in Zambia and decided to check in at Lilayi Lodge after a recommendation by a colleague. I am so glad I did. Everything at the Lodge are top notch. The quality of construction of the lodges is very high, and then, the chef prepares excellent food. Very well-balanced flavors. Also, I am a Scotch Whisky fan and they have a good selection. Highly recommended.
Southern Sun Ridgeway Lusaka

Southern Sun Ridgeway Lusaka

4.3/550 Ulasan
I had an incredible stay at the Southern Sun Ridgeway Hotel, thanks to the outstanding service from the team! Flyness, the receptionist, was a star! She made my booking and check-in process seamless and efficient. Her warm welcome and prompt service set the tone for a fantastic stay. Special mentions to Nalwendo, the porter, who greeted me with a smile and showed me to my room with ease. Innocent from security was also very friendly and ensured my safety throughout my stay. The hotel's staff truly go above and beyond to ensure a comfortable and memorable experience. I highly recommend Southern Sun Ridgeway Hotel to anyone looking for exceptional service and a wonderful stay. Thank you, Flyness, Nalwendo, Innocent, and the entire team, for making my stay unforgettable!
Taj Pamodzi Lusaka

Taj Pamodzi Lusaka

4/575 Ulasan
The room was Excellent and service was good. Taj Pamodzi staff are very well coming and able to coordinate with EPICURE Signature staff with regards to bookings , checking in and out for their members. All was done on time. I would not hesitate to recommend friends, business associates to become members as well for Taj Pamodzi Hotel Epicure Signature team
Holiday Inn Lusaka

Holiday Inn Lusaka

4.5/542 Ulasan
The staff was incredibly amazing, very helpful and alert. The overall hotel was clean and fresh. Our dinner was good but the breakfast was the best with a lot of variety and tasty options. This will be our go back to place if we return to Lusaka.
InterContinental Hotels Lusaka

InterContinental Hotels Lusaka

4.3/555 Ulasan
On Saturday night there was an event inside pitched tents and the noise was unbearable. This is not what one expects from a five-star hotel like the Intercontinental. I complained and was moved to another room at 11 pm. The actual room 304 was clean. Even the new room 311 was also clean.

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Maklumat Perjalanan Tempatan

Bilangan Hotel191
Bilangan Ulasan1,135
Harga Purata (Hari Bekerja)RM 903
Harga Purata (Hujung Minggu)RM 891