Pengguna Tetamu
18 Disember 2024
I would like to share my recent experience regarding my stay at the hotel. Upon my arrival, I was informed that I had been assigned a smoking room. However, upon entering, I found that the room had not been adequately prepared for that purpose, as there was no ashtray, and the windows lacked anti-mosquito nets. Additionally, I encountered several issues in the bathroom. The handheld bidet sprayer was not functioning, and the sink in the shower room was blocked. Furthermore, the room itself had multiple lighting fixtures that were not operational. The Wi-Fi connection exhibited significant slowness and instability. Items such as bathrobes, slippers, and a dental kit were not provided, necessitating a call to the reception desk for these essentials. Unfortunately, there was a considerable wait for their delivery. Moreover, the noise levels from the corridor were disruptive, as other guests were conversing loudly and playing music at an excessive volume. I reached out to the reception to address this issue, and while the noise subsided after approximately one hour, it contributed to the overall discomfort of my stay.
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