Pengguna Tetamu
31 Januari 2025
Looked for a mid range holiday/stay over Christmas to get away from the hustle and bustle of UK, Looking at the picture and ratings OntheBeach it looked amazing and worth the price, boy how shocked and disappointed I was when we arrived. No food or snack available for late arrivals, considering we paid for all inclusive and hotel was well aware of our arrival, room was spacious and tidy, however it smelt of stale water, no hot water, so couldn't bath after a long flight, toilet is split from room by glass doors covered with a curtain, so may not suit all. only one little cover on the bed, no extra blanket available, reception wasn't very helpful (had to help myself from laundry cupboard Pool is in the dining area, roof was leaking rain water and made the area very slippery, food was cold and sub standard (burnt) not very much of a selection, deserts disappointing. My advice is never trust OnTheBeach or hotel ratings, please ensure you do your own due diligence, as you may find yourself disappointed. Some of the staff are not very friendly and I think are over worked. The plus point is location
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