Hotel berhampiran Praia Sao Rafael, Albufeira

Fantástico dez estrelas staff super atencioso estive com 3 crianças e conseguiram proporcionar uma excelente localização do apartamento. Recomendo vivamente. A repetir para o ano sem dúvida. Estão todos de parabéns.

Bon service et chambre élégante et récente. Petits reproches: pas de miroir grossissant dans la salle de bain, ni de peignoir de bain à disposition. Petits déjeuners corrects. Vous êtes à 10 min à pieds de la plage. Sinon un véhicule est indispensable pour bouger car le quartier est très calme.

superb breakfast incluid , 1 minute from the beach 10 walk from the shops supermarket cafe and nigth life .

We stayed at this hotel during our first trip to Albufeira. From the outside the hotel doesn't look that much, however, once you go inside that all changes. The hotel is very clean and well kept throughout including the rooms. We stayed in a self catering apartment which was great and was kept very clean throughout our stay. The noise stated on the previous reviews didn't impact ourselves during our stay, we were road facing as well. The only thing we'd have liked was a little more storage in room, however, this isn't a major issue. The pool area was lovely with two large pools, the pool bar is also convenient during the day for a quick pint. The onsite restaurant was really good for lunch, this was also reasonably priced. The bar staff are absolutely brilliant. I'm awful at remembering names so I can't mention any in particular, however, every single one of them goes above and beyond. Absolutely amazing staff. We will be back again next year! Thank you

O hotel é grande e tem várias atrações, desde piscinas interio e exterior e animação, ginásio, parque infantil, tudo isso muito bom. Pontos positivos- limpeza impecável, simpatia dos funcionários, água quente, os pequenos electrodomésticos velhos mas funcionaram na perfeição, a TV por cabo com vários canais. Pontos negativos- os móveis são velhos, os colchões desconfortável, na receção fui atendida por uma pessoa inexperiente e estava a cobrar duas vezes o valor da cama extra, internet muito fraca, nunca conseguimos apanhar sinal durante a estadia. Muita coisa a melhorar para um bom conforto dos hóspedes.

Before heading out to Portugal I was in regular contact with the hotel and they we're very prompt and helpful with my queries. They also organised transport from the airport which was €45 for the two of us, however, on the return journey, it was €55 as it was before 8am - something we were not advised if up front. (We later learned that you could organise an Uber or transport direct from the airport for around €25-€30, so it pays to do more research beforehand). Arrived at the hotel to be greeted by lovely, courteous staff and was told we had been given a room upgrade (we had booked a 2 bed apartment with balcony and this was upgraded to one of their 2 bed terraced apartments) - WOW! I shed a tear when we found the terrace!  The hotel also accommodated our request to be away from nightly entertainment noise - so grateful for that! The apartment was huge, clean and was very well kitted out - full kitchen, crockery, cutlerty, cooking equipment, fridge with mini freezer, hob, microwave, kettle etc, lovely lounge/diner area and two huge bedrooms, one with ensuite, and another bathroom. The usual liquid soap, shampoo/ bodywash and  conditioner all supplied by the hotel. There are 4 USB ports in each bedroom and also a 2 x 3 pin plug sockets. The hotel is situated on a busy road, and depending on where your room is, this may be an issue. Soundproofing in the apartment itself is very good i.e. I couldn't hear my husband's snoring, but even with patio doors/windows shut, traffic and outside noise is very evident (even though they're double glazed).   I found the mattress very hard, and after chasing Reception twice, a soft mattress topper was provided, which helped a lot. I had an issue with a loose toilet seat and this was promptly sorted by maintenance. Housekeeping - towels and bed linen changed every 3 days.  Bottle of water supplied every day - they will provide more if required.  We booked all inclusive and found, like a lot of previous reviews, the food to be disappointing.  It was lukewarm and sometimes very dried out.  There wasn't a huge selection of salads, desserts or mains (2 different meats, 2 fish, rice, a pasta dish, some potatoes, kids section with fish fingers, nuggets, chips etc and a vegan section with 4 dishes) and as a last resort, you could have pizza if nothing took your fancy, which happened on several occasions. Soups were mostly fish or bean/barley based but there was a nice tomato and a carrot/pumpkin soup which was nice. Desserts were never named, and a lot of the cakes contained nuts so for those with allergens, I would recommend you ask the kitchen staff as to what's in the desserts before you tuck in. There was always fresh fruit and cheese and biscuits too (again, this never varied). There was a small selection of bread and rolls, which remained the same choice throughout breakfast, lunch and dinner. Cooked breakfast was the usual bacon, sausages, hash browns, baked beans, mushrooms, tomatoes etc plus a sele

Service was brilliant, apart from when groups arrived and then we felt a bit ignored. Hotel is nice and spacious, and rooms a good size. The hotel did have a corporate, conference feel about it so it depends what you are looking for in a stay. Breakfast was great and plenty of fresh food. The free taxi to the Marina worked fine, although you had to book (and can only book on the day). The only times available, though, ware 11 am, 6pm and 7 pm, so we ended up using Ubers to get back in the evening. (between 5 and 8 Euros so not too bad). They don't have as many restaurants as some hotels so the marina is the easy answer for food. The onsite Thai restaurant was really nice and worth a treat one evening. Overall a nice weeks stay in the sun which is what we wanted.

When we read reviews we were a bit unsure of our choice. We arrived on the 15th September our room was not available to 2 pm so we had some lunch in the hotel which was good. Our room 212 was perfect except for one small issue with the floor in the sitting area. We were offered to moved but declined due to the location and size of the room. The Housekeepers serviced the room everyday. Bed was so so comfortable. Breakfast was excellent plenty of everything hot or cold. The staff were excellent and friendly. We were always able to get a sun lounger. We chose Bed and Breakfast as we wanted to eat out and such a selection of restaurants. Highly recommend O’Neills Irish Bar food was excellent. Thank you for a wonderful stay at a lovely traditional Portuguese Hotel. We will be back again very soon.