Pengguna Tetamu
27 Oktober 2024
Baffled by all the great reviews as our experience was very different. Rooms seem to have been updated recently but everything has been done on the cheap. Our first night we were kept awake by the canvas picture on the wall banging due to an unknown breeze. Beds were comfy but no mattress covers, just a thin sheet. Sofa bed in the apartment is like a brick. Not even comfy to sit on. Air con effective and shower was good. Never an issue with hot water. Rooms were clean with daily maid service. There is the usual scramble for sunbeds as there are nowhere near enough to go round. Pool was a bit grotty in places. The hotel is not far from the beach, we also hired a car to visit other areas. Restaurant was a particular low point. It was like stepping back in time. Crispy paper table cloths and half the restaurant closed off most of the time. The staff were also quite scary, we witnessed one young male shout at a guest who had dared to ask if there were any more croissants. This was standard too, food often running out, no drinking water, no ketchup, tables not laid. Food was ok but random options meaning sometimes it was hard to make a meal with what was there. The AI ‘snacks’ are curly sandwiches and a sad selection of fruit by the pool bar. You can buy pizzas, burgers etc which are cooked fresh and were reasonably priced and generous portions. Entertainment was poor, although we preferred to go out of an evening so only saw bits of it in passing. Bar staff and reception staff were lovely and very helpful when needed. Overall, having read the reviews our expectations were high and we felt badly let down and disappointed with our choice. This was not a cheap holiday in £s but the hotel and experience did not feel like value for money.
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