Pengguna Tetamu
4 Jun 2024
Not 4 Star Where do I start:2 young receptionist, rude unhelpful,30 mins to get to book in,then tobe told don't have a room over booked you have to go to sister hotel.which we found out is a family hotel. We argue our case after 20 mins and asking for a manager, they found us a room. We booked Double,got twin with a view of a huge tree,things only got worst, Sheets and Towels were badly stained and we only had 2 changes in 10 days.we did complain. Food luke warm,bland and repeative, Staff in resturand pool bar and some cleaners friendly. Management have no ideal. Hotel need a complete refurbish,to bring up to 4 star. Entertainment hit and miss,but entertaiments guy brilliant. Pool bar foods rubbish,nothing special. Luke warm a just a few bits of food.needs help Would not recommend this hotel to anyone,we feel we have been cheated of a adults onky star holiday that cost a lot of money. Pool area was lovely,good sun loungers nice pool.
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