Park Dedeman Almaty

Ulasan Park Dedeman Almaty

Park Dedeman Almaty

Timiryazeva street 67/A, Almaty, KazakhstanLihat Butiran Hotel
Park Dedeman Almaty
Park Dedeman AlmatyPark Dedeman AlmatyPark Dedeman Almaty
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.3/5
Sangat Baik
30 ulasan
Ulasan yang disahkan
Persekitaran4.3
Kemudahan4.3
Perkhidmatan4.3
Kebersihan4.4
Tapis mengikut:
Atur mengikut:
Semua ulasan(30)
Ulasan positif(23)
Ulasan dengan gambar/video(5)
Ulasan kurang baik(3)
DmitryPol
Bilik Standard
Menginap pada Nov 2024
Bisnes
6 ulasan
4.7/5
Menakjubkan
Disiarkan pada 27 Nov 2024
Booked tor business trip. Not far from the exhibition center. The breakfast is good but not have omelet or eggs.
Terjemah
Hari
Bilik Katil King Mewah
Menginap pada Sep 2024
Solo
45 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Sep 2024
Good location, comfortable room, nice breakfast
Terjemah
Jawapan daripada Pihak Penginapan: Dear Hari,Thank you for your positive feedback! It was a pleasure having you stay with us, and we hope to see you again soon!Best regards, Park Dedeman Almaty team.
Luvsan
Bilik Katil King Mewah
Menginap pada Mei 2024
Bisnes
1 ulasan
2.0/5
Disiarkan pada 17 Mei 2024
The last thing you would expect after a long and tiring day is a group of people drinking in the hotel public place (hotel lobby). Full of alcohol smell when you enter the hotel, makes you vomit. To make it worst, the hotel receptionist tells you “this is completely normal in Kazakhstan”. He even added “we intentionally allowed them to drink in the hotel lobby, because it would have been inconvenient if they drank in their hotel rooms”. Shocked!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, We deeply apologize for the discomfort you experienced during your stay. It seems there was a misunderstanding regarding our lobby bar policy and its impact on our guests' overall experience. While we do have a lobby bar where guests can purchase alcohol, it's crucial to maintain a balance that ensures all guests feel comfortable and respected.We regret that this balance was not maintained during your visit, leading to a situation that left you feeling shocked and unpleasantly surprised. Your feedback is invaluable to us, and we will take immediate steps to address any lapses in communication and ensure that similar incidents are avoided in the future.Please accept our sincere apologies once again, and we hope to have the opportunity to welcome you back and provide you with the exceptional experience that you rightfully expect and deserve.Kind regards, Park Dedeman Almaty team.
Max Sher
Bilik Katil Superior Twin
Menginap pada Feb 2024
Keluarga
4 ulasan
3.2/5
Disiarkan pada 15 Feb 2024
I booked this hotel based on the photos they provided, but apparently their photos didn’t match the reality. The front desk stuff told me that the photos they took are from hotel in Turkey, and that the room it self are different, and yes they were completely different. The rooms are very small, very very small really. It seems the hotel is quite new. The breakfast is not bad, and have good view on the mountains. Will I stay again? Answer no
Terjemah
Jawapan daripada Pihak Penginapan: Dear Shyngys, thank you for choosing our hotel for your stay. We are very sorry that we did not meet your expectations, we will update our photos on the site soon. All photos correspond to our numbers, but at the moment they are visual photos. We hope that you will come to us again and we will meet your expectations.Sincerely,Team of the Dedeman Park Almaty hotel.
Pengguna Tetamu
Suite Eksekutif
Menginap pada Mei 2024
Keluarga
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Mei 2024
Good rooms
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, We're delighted to hear that you found our rooms to your satisfaction! If there's anything specific you particularly enjoyed about your stay or any suggestions you have for improvement, we'd love to hear them!Kind regards, Park Dedeman Almaty team.
Vivianma
Bilik Katil King Mewah
Menginap pada Okt 2024
Bisnes
3 ulasan
2.7/5
Disiarkan pada 12 Okt 2024
餐廳服務很不錯,但是房間打掃真的是沒住過這麼差的酒店了。 拿着毛巾照片給前台看的時候,前台居然一臉蒙的看着我,我説你這毛巾難道是我的嗎 我住了有一週 大概衹有3天給過一次性拖鞋,浴袍衹有第一天給過。 不推薦
Terjemah
Jawapan daripada Pihak Penginapan: Dear Vivianma,Thank you for your feedback. We’re glad to hear you enjoyed our service, but we sincerely apologize for the issues you experienced with room cleaning and amenities. This is not the standard we strive for, and your comments will help us improve. We appreciate you bringing this to our attention, and we hope to provide you with a better experience in the future.Kind Regards,Park Dedemna Almaty
Zhenelite
Bilik Standard
Menginap pada Okt 2024
Bisnes
77 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Okt 2024
房間比較新,乾淨,剛剛裝修好的,位置好找,周邊方便。前台服務好,英語交流順暢
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest.Thank you for your rating.Respectfully,Dedeman Park Almaty
Pengguna Tetamu
Bilik Standard
Menginap pada Ogo 2024
Bisnes
2 ulasan
3.7/5
Disiarkan pada 18 Ogo 2024
屋內面積比較侷促。早餐種類較少,住店旅客較多的時候菜品補充也不及時。但是服務態度很不錯,有問題可以給予快速的解答。
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的客人,感謝您抽出時間分享您的反饋。我們非常重視您提到的屋內面積、早餐種類以及菜品補充的問題。我們會認真考慮您的意見,並努力改進我們的服務。同時,我們很高興聽到您對我們服務態度的肯定。我們會繼續保持,並不斷提升服務質量。期待您的再次光臨,我們會竭盡全力讓您的入住體驗更加愉快。謝謝您的支持與理解!
Bryan888
Bilik Katil Superior Twin
Menginap pada Ogo 2024
Bisnes
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 29 Ogo 2024
酒店今年開業的,設施都很新,房間內乾淨整潔,一切都很滿意,工作人員服務態度很好,酒店的餐廳也不貴
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的客人,謝謝您的好評!我們很高興您對新開業的酒店設施、房間的乾淨整潔以及工作人員的服務態度感到滿意。我們也很高興您喜歡酒店餐廳的性價比。期待您再次光臨,祝您一切順利!
Zhangй
Bilik Katil Superior Twin
Menginap pada Ogo 2024
Bisnes
39 ulasan
3.7/5
Disiarkan pada 12 Ogo 2024
🇮🇳太多了。 比較吵鬧。 別的都挺好。
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的客人,感謝您分享您的反饋。對於噪音問題,我們深表歉意。我們會認真考慮您的意見,並努力採取措施以提高環境的舒適度。很高興得知您對其他方面感到滿意。我們期待您的再次光臨,並會盡力提供更加優質的體驗。謝謝您的支持與理解!
Kyron_D
Bilik Katil Superior Twin
Menginap pada Jul 2024
Bisnes
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Jul 2024
環境:環境很優美,設施齊全,住着舒適
Terjemah
Jawapan daripada Pihak Penginapan: 您好,感謝您的讚美!我們非常高興您對我們的環境、設施和舒適度感到滿意。您的滿意是我們最大的動力。期待您再次光臨我們酒店!祝好,Park Dedeman Almaty 團隊!
Pengguna Tetamu
Bilik Katil Superior Twin
Menginap pada Jun 2024
Bisnes
2 ulasan
2.7/5
Disiarkan pada 14 Jul 2024
房間太小,還不如中國快捷酒店!
Terjemah
Jawapan daripada Pihak Penginapan: 非常抱歉您對我們的房間大小感到不滿意。我們會認真考慮您的反饋,並努力改進以提升您的入住體驗。
Pengguna Tetamu
Bilik Katil Superior Twin
Menginap pada Nov 2024
Bisnes
16 ulasan
5.0/5
Luar Biasa
Disiarkan pada 22 Nov 2024
不錯,環境可以
Terjemah
Pengguna Tetamu
Bilik Standard
Menginap pada Okt 2024
Bisnes
13 ulasan
4.0/5
Sangat Baik
Disiarkan pada 12 Nov 2024
服務不咋樣。
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your feedback.Kind regards,Park Dedeman Almaty
Zhangzongshanggong
Bilik Standard
Menginap pada Mac 2024
Bisnes
26 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Apr 2024
住的特別舒服,非常乾淨。
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的客人! 感謝您寫下有關我們酒店的評論。 我們期待您的下次光臨!