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1 malam
Ulasan Tetamu
4.6/5
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56 ulasan
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Ulasan yang disahkan
Persekitaran4.6
Kemudahan4.6
Perkhidmatan4.7
Kebersihan4.7
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Semua ulasan(56)
Ulasan positif(51)
Ulasan dengan gambar/video(6)
Perkhidmatan yang baik(5)
Ulasan kurang baik(5)
Leo wangkun
Bilik king Mewah dengan Pemandangan Kota
Menginap pada Mei 2024
Pasangan
26 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Mei 2024
Our stay at Ritz-Carlton Almaty was exceptional, in fact our fav part of the city as tourists. The best part was the warm service from the staff, in particular thanks to Yekaterina (Kate), Malika, and concierge lady. Kate was welcoming and
informative upon check in. Guest service staff Malika gave us attentive care throughout our stay and accommodated our preferences, which truly enhanced our experience in the country. Concierge lady gave us comprehensive advice on where to visit.
The view from both our room and the Sky Lounge was unparalleled. Snow-capped mountains framed the landscape, offering a mesmerizing backdrop that undoubtedly ranks among the best in Almaty.
Will definitely come back here if we’re back in the city.
Terjemah
6/8
Rimvydas
Bilik Deluxe King dengan Pemandangan Gunung
Menginap pada Mac 2024
Pasangan
18 ulasan
4.7/5
Menakjubkan
Disiarkan pada 20 Mac 2024
The best and the most expensive hotel in Almaty. Service is perfect, staff try to help in all questions.
Breakfast huge and tasty, there is everything, even common quail eggs…
Rooms big and have nice views to city or mountais.
Gym is very good too. Pool not big but enough good, sauna just separate in mans and womans changing rooms.
Terjemah
mehmetozgur
Deluxe Two Double Room Non smoking
Menginap pada Mei 2023
Bisnes
18 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Jun 2023
It has a great location, nice first class rooms and as always you receive excellent service. Well trained and quality staff make you feel you are at home.
الموقع ممتاز على بعد امتار من مول Esentai وستار بكس وهناك كافيهات ومطاعم راقية وممتازة والغرف نظيفة جدا والطاقم معاملتهم ممتازة وشرحين والكل يحاول يساعد
Pengguna Tetamu
Menginap pada Mac 2024
Solo
0 ulasan
1.0/5
Disiarkan pada 1 Mac 2024
The room was noisy and the bathtub was dirty. The smell of the sauna is nauseating. There are no bath towels or plastic slippers in the sauna. You can only wear cotton slippers to walk on the wet floor, which is very dangerous. I think Ritz-Carlton Almaty , only the expensive price matches this brand , Gold and jade on the outside , but inside , t he details are a mess 房间很脏,浴缸也很脏。更衣室的味道令人恶心,不提供毛巾也不提供防滑拖鞋,穿棉拖鞋在湿地板上走路是找死啊? 阿拉木图丽思卡尔顿,只有价格配得上吧 金玉其外败絮其中
Terjemah
Pengguna Tetamu
Menginap pada Mei 2024
Rakan-rakan
0 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Mei 2024
The view from the room was breathtaking; I was truly stunned the moment I opened the curtains after waking up. The room's decor was luxurious, matching the Ritz-Carlton standard. As a Titanium member, I received one of four welcome gifts, which somewhat made up for the fact that breakfast wasn't included in the loyalty program. The room was also equipped with smart switches, but there were some operational issues. For example, the switch panel on the nightstand couldn't control all the lights and curtains in the room, requiring me to use the switch by the door. I suggest offering a combination of high and low pillows, as the current ones are both quite high. Additionally, it's a bit outdated that there's no auto washlet.