machinmad
23 Jun 2024
It was hard to spot the hotel on arrival as it's restaurant (called Mercato) sits in front of the reception building and signage is minimal. Parking is free round the back. Our initial impression of our room (201) was good …. tastefully decorated, quality toiletries, good wifi and strong AC. However, during our stay, we realised: # the safe didn’t work # the “mountain view” was totally obscured by trees so there was absolutely no view # the shower drain blocked every time the shower was used. We reported this constantly to reception but nothing was done. Water seeped into both the bathroom and bedroom. The continental breakfast was perfectly adequate. The hotel’s restaurant was a dining pleasure, see separate review. Crewed by a hard working team; Luna was sensational. The hotel’s service directory gives the impression that sun beds on the beach opposite, are free to use; be warned they not, reception demands €12 per day. All in all this is the best, quietest end of town to stay. If the leadership team sort out the minor issues encountered, for the price charged, this would be a 5 star stay.
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