Pengguna Tetamu
1 Mac 2024
This is a good 3* hotel in a quiet village within walking distance to the beach, the Fort and local amenities and spa facilities. Rooms in the main building do not have air conditioning. Rooms with garden access are cooler than those on the first floor which get very hot during the summer season. Access to the first-floor rooms is via a spiral metal external staircase when reception is closed. The small free-standing fridges in the rooms are appreciated but noisy so you end up unplugging at night. Some of the bathrooms have very poor lighting and the sizeable showers have a slippery surface so despite the plastic shower mats, you must be very careful not to slip. 5 cabin-style rooms have been recently built. Access is across the lawn. These cabins have their private exterior seating areas. The hotel proposes private paying car parking facilities which you can only reserve upon arrival (first come first served basis). The car park has a pebble surface, which is difficult to walk on let alone wheel your luggage. The hotel is clean, but I requested 2 additional pillows, one was stained without a pillowcase and the other had a stained pillowcase. There was hardly an apology when I made the comment at reception and was provided with 2 clean pillowcases. The bed in the room named La Goelette was extremely uncomfortable, consisting of two single bed bases and two single mattresses hooked together with a very thin top mattress/mattress cover resulting in a painfully hard centre sloping downwards to each side. I’ve stayed in this hotel on more than 10 occasions over the years but feel that despite all efforts to make improvements and offer more facilities, there seems to be no “ownership” by the receptionists who do their job, but don’t show interest in going the extra mile to make your stay more enjoyable. Breakfast is good, but is not served before 8a.m., so if you have an early start, you have to forego breakfast or use the kettle in your room Conclusion – a good hotel which merits is 3*, fine for one or two nights, carefully select your room according to your needs. Many of the room descriptions on the hotel site sound much better than they actual are.
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