Hotel berhampiran रमवार मंदिर रय्या, Amritsar

This hotel is by far the worst 5 star experience ive had anywhere in india. I’ve stayed at multiple taj properties and the service here is the worst. First, Gave me wrong bed arrangement upon arrival. After an hour, fixed that but gave us one room with poor AC. 5 degree Celsius difference between this room and our second room so wasn’t a questionable difference. I tried calling ***agemnt multiple times including concierge. People here don’t answer the phones. Went down and asked them to address it. Came back after visiting golden temple and still same issue. Then tried calling, again no one answered. Went down for dinner and asked them. Got up in the middle of dinner to ask and was told engineers looking at it. Went back to room and same problem. Called again and because no one answers the phone had to walk down and de***d the duty ***ger and a room change. Finally shifted our room and it’s fine. but what’s amazing is every time I went down most of the front desk staff was not busy. The concierge seemed to be making personal calls while acting like he was working. Yet no one did anything or made any effort to do so. I’ve never met a lazier group of people in any hotel in india of even lower stars. There is a word in Hindi called kaamchor if you don’t know what it means just come here and work with the staff and you’ll figure it out. If this wasn’t prepaid through a tour company I would have checked out and asked for my money back. I’d stay away from this place unless it’s free. The only positive was the chinese restaurant so far. If that changes I’ll update my review. I’ll be staying at another taj property in delhi. Let’s see if they have kept their original greatness.

Had a great stay after a long flight. The hotel is a 5 mine drive from airport. It's a relatively newer property with great hospitality. Tarish at the front desk assisted in a seamless check in even during late hours at night. The restaurant staff was great as well. Enjoyed my short stay and would definitely book again if in amritsar.

Sagar at the reception and Parmeshwar the restaurant ***ager were very hospitable and courteous.. the trip overall was a good experience

I recently stayed at the Park Inn Hotel and had a good experience. Some staff was incredibly friendly and attentive, making me feel welcome from the moment I arrived. The room was spacious, clean, and well-appointed, with all the amenities I needed for a comfortable stay. The hotel's location was convenient, close to airport.