Hotel TwentySeven - Small Luxury Hotels of the World

畢生住過最差的一家酒店！出發前已經在攜程全款付款，去到他們要我信用卡擔保時候扣了一千歐，讓我等待入住時候給我無端端扣了1516 歐，致電攜程，酒店説我額外預訂的，簡直無中生有！最後下去前台交涉，沒有道歉沒有解釋，説我們預訂部扣錯了，現在給你退，作為一個號稱small luxury的酒店，簡直荒唐至極！ 不建議任何中國人入住，這個酒店不喜歡中國人 也不合適帶孩子入住 這個地段酒店多得是，建議攜程自己也要體驗清楚才推薦

極佳地理位置，房間高科技設備，服務熱心周到。高端酒店中價格還算合理。 可惜二樓的餐廳沒能有機會去享受。 下次還會再住。

房間乾淨 酒店位置很好

太好了，就是貴，沒別的不好😂

We walked into the reception area quite casually and a bit early on June 9th, hoping to leave our suitcase so we could stroll around The Dam Square area before checking in. What we did not expect was the incredibly kind, laid-back yet professional welcome at reception. We had a brief chat with the two lovely ladies, whose outfits were perfectly on point if I may add, and to our surprise they offered a FOC upgrade and an early check-in. So, from our point of view, two surprises within 5 minutes of walking through the entrance door. Amazing. After taking the elevator up to the 4th floor, we were welcomed by the floor's butler. Another very warm, professional, and calm, easy-going member of the team. Who really took their time to show us the room and all its features. The attention to detail in the room is unparalleled. The friendly welcome letter, the small birthday cake, the noise blocking double windows, and the amazing bathroom, to name but a few. And the room felt very balanced, with curtains, wallpaper, lay-out, furniture, and artwork all living together purposefully. A lot of thought has been put into that, and it certainly shows. I could write a full length chapter about the 5-course taster menu we enjoyed that evening. All we can say is that we had the best dinner experience we've ever had. And we've had a few around the world. The restaurant team working that evening was exceptional. Truly. And the food simply exquisite, both in taste and presentation. We hope that Eric Toren feels his vision behind Hotel TwentySeven has been realised. Because we certainly think it has. We run our own international retail business, with one of our shops located in Amsterdam. We like to think we know how much effort it takes to execute on a vision, not just by some in the team, but by all. It's the hardest thing to achieve. And we've experienced that by staying at Hotel 27, laced with a rock 'n roll chique & cool vibe which is just right up our alley.

This was the 2nd visit to Amsterdam for me and my bestie but our first time together and celebrating her 50th birthday. Hotel Twenty Seven fit the perfect scenario for all I imagine, totally different, best location their website claims it all so with excitement we knew it was going to be good but this was another level of perfection. Stepping past the doors the wow starts, greeted immediately with warmth as the check in began. This level of excellence is unbelievable but the truly outstanding customer care isn’t something scripted, every staff member I had encountered genuinely welcomed me. I felt it and appreciate that more than I could express! Okay Room 403!!!! Truly fantastic! That initial shock when opening the door doesn’t end. The style and atmosphere then they kindly surprised set up a cake, card, flowers chocolate wine as ur trying to handle it all, ur eyes then see those 2 huge windows overlooking the main location of Amsterdam many tourists visit for pictures and I’m beyond privileged sitting on the ledge with coffee people watching. Does it get better YES! The bathroom is a dream come true!! Eucalyptus sauna come on, I’m still smiling in awe of satisfaction. I applaud whoever created this complete life changing experience from a hotel most just go to sleep in on a trip but this was a paradise u don’t want to leave. My thanks again all around! 100% my first on every single part of Hotel Twenty Seven. Good job to the boss proof u respect the team and treat them well I’m hoping because hospitality like that is a honor!