Ulasan Waldorf Astoria Amsterdam

服務一級棒 位置也絕佳 雖然不是新裝修但一點也不顯陳舊 住店客人還可以優先預訂酒店內米其林2星餐廳 附上菜單供參考

阿姆斯特丹華爾道夫。位置沒得説，就在紳士運河邊，一幢老錢歐洲的房子。離幾大博物館1.2-1.5公里，走路20分鐘以內（三層運河和每走幾步就有可愛小橋以及岸邊巧克力一樣的小房子讓路程更加短了）。服務一流，早餐非常好，煙燻三文魚啊火腿啊都是自己做的，口味很好，但是客房餐就一言難盡了😭；客房衞生也是絕對標準，淺白色衞生間的地面上、浴缸、淋浴間、枱麪、任何地方都找不到一絲不潔，打掃衞生的服務員依然是那麼神出鬼沒（和香港東京的高級酒店們一樣）；洗浴是整全套大瓶裝伊索，直接擺那；基本就是除了貴沒毛病～下次來阿姆斯特丹還會再考慮住。

房間衞生整潔，隔音好，安靜，屋頂高空間大，前台和行李員服務好，早餐是點餐，品種不多，第三天已經吃不下去了

不愧是華爾道夫 超五星 錯過了米2餐廳 管家服務很棒 位置很好 全套伊索 spa是嬌蘭 最後一天放鬆住最佳選擇👍

一家服務到位的精緻酒店。

房間服務都不錯。

除了貴沒毛病

Quite possibly the best old fashioned cocktail we have ever had. We didn’t actually stay here (hotel was sold out) but we are Hilton members and stopped by during our trip to Amsterdam. The hotel is beautiful and in a nice location in the city center.

This hotel is an amazing place to stay. It is under 100 rooms converted from multiple residences that have been renovated and combined into a single hotel. The gardens in the back are the largest in the city and feel like something out of an episode of Bridgerton. Upon checkin, you're offered multiple scents you can choose from to be sprayed in your room at turndown. When you arrive in your room, you'll find chocolate clog treats that not only taste amazing but look incredible. The level of service throughout the experience is top-tier.

Absolutely phenomenal, we’ve only stayed at one other Waldorf Astoria, the Rome Cavaliery. The Amsterdam Waldorf Astoria is 1000 times nicer. We were upgraded two levels being diamond members. The room was very nice. What makes this hotel stand out are the employees. Every person treats you as if you were royally. Zero snobbish attitude as some fine hotels have. The concierge was wonderful and was able to book us 2 massage appointments with our right schedule, diamonds receive an additional 30 minutes! We mentioned we were here for a Scorpions concert and when we returned, an ice bucket of beer and a lovely card with a picture of Scorpions! Every door was opened for us, all sincere and genuine. Ah the breakfast, diamonds are able to order 2 separate items plus whatever nonalcoholic drinks. We had lovely eggs Benedict with smoked salmon, Belgian waffles, French toast all the americano’s we could drink along with fresh squeezed juices. The only bad is that our stay was the first 5 days of 18. Now no other room, service or breakfast looks good!! Sincerely thank you for an absolutely perfect stay. Please congratulate the team of employees for a job well done!

I just completed a 4 night stay at the Waldorf Astoria Amsterdam. My wife and I have stayed at a number of Hilton luxury hotels over the last couple of years, primarily Conrad and Waldorf hotels and resorts. This was the best hotel stay we’ve ever had. This is the third Waldorf property that we’ve stayed at so far. Hence, I already had high expectations of the service based on our prior experiences at Waldorf Chicago and Waldorf Cancun. However, the staff at this hotel took it to another level. The service is impeccable. My wife and I enjoyed our interaction with each and every staff member; they actually make you genuinely feel like they are happy to provide service and are personally invested in you having an amazing stay. The hype respecting this hotel is real. I’m so glad I extended my stay in Amsterdam once I saw that standard room availability was open. From the bellman, checkin personnel, staff in the restaurant to the wonderful Dutch server during our afternoon tea, we were blown away by the level of service. My wife and I agree that this property sets a new standard for luxury; and we’re so thankful that on the last day of our stay management extended our free breakfast Diamond benefits to in-room service because we had an early departure time before the restaurant opened. I’m so thankful to have stayed here and feel like this is the best city hotel I’ve ever stayed at. I could go on and on about the history of the hotel and the wonderful garden. However, you can easily find all that information on your own. What the pictures and articles may not convey however is how this excellent customer service enhances your experience and makes this hotel a destination all on its own.

We paid €1700 per night for a room. They said we could check in early. Our flight landed and we did arrive at the hotel but they said our room was not ready. They had a sort of lounge (no real place to eat or drink post breakfast and pre dinner). At noon we check in and they said our room was not ready. Finally a few minutes after 3 pm which was the official check in time the check in desk merely opened his drawer and gave us the keys with no indication how long our room had been ready. The guide they recommended was not very good. We did ask their sommelier to decant a specific wine for dinner for two hours prior to our reservation which he did not do. Dinner was served over fiver hours and still not complete. I will not stay here again

After a long day walking around Amsterdam we needed an oasis where we could regain strength and relax. Waldorf’s lobby is just such a place. Attentive staff looking your every need, good selection of drinks and snacks, lovely piano music (a tad too loud) and the decor is lovely.

Wonderful hotel. The property is beautiful and has an excellent location. Professional and kind staff. The woman who checked us in was lovely and the concierge got us a reservation at De Kas restaurant in town (hard to get a table). We ate lunch at the hotel and food was delicious. Every detail has been thought of here. Highly recommend.