Hotel berhampiran 2 Friends Gallery, Anchorage

We rented a 2-room suite for family travel as our landing spot each day after our adventures. The master bedroom does not have its own private bathroom. The 2nd bedroom with 2 Queen beds has its own bathroom. The HVAC system in our particular room only had 1 temperature sensor for the entire suite which was located in the 2nd bedroom. This was an issue with comfort at times. The walls and floors are extremely thin as we could hear other guest room conversations from adjacent rooms and rooms above ours as well as toilet usage and even curtains being opened in the morning. There was extremely loud shouting from the street as two homeless gents were fighting with each other for hours in the middle of the night - that was not a one-time occurrence. There is also significant noise due to road traffic from both Benson Blvd and Seward Highway - that didn't bother us too much but it may bother people that are not used to it. There was significant parking and the location is extremely close to Seward Highway which made our travels very convenient. The staff was extremely friendly and helpful and the hotel was reasonably clean. The hotel had a very nice breakfast with standard buffet items like eggs, bacon, bagels, biscuits and gravy, cereals, and a pancake station. They also include made-to-order items like omelets. Overall our stay was very pleasant.

Clean and quiet, I like the buffet breakfast and have laundry

有個男生前台服務一般，要了我們證件之後還問我家庭住址？好奇怪。然後衞生間換氣扇打不開，向他反饋，他説讓維修人員上來看，也一直沒來。 房間和酒店都還行吧，乾淨衞生，設施也比較新，總體還是推薦的。

My wife and I, plus our daughter, SIL, and 3 gkids stayed at the RI Anchorage Friday-Sunday June 22-24. The RI staff, especially their kitchen staff--Carol and Shey!!!--deserve a great shout-out for how accomodating they were. We are a Kosher, Shabbat-observant family, and they opened doors when we needed them, checked kitchen items for certification, and all in all were just the most helpful and caring hotel staff we have ever encountered. Give them your serious consideration if you are going to be in Anchorage!!

Kami menikmati segala-galanya di hotel ini pekerjaan yang hebat tetapi terlalu mahal untuk tinggal di sini

We have stayed here 3 times in the last 5 years. It was great 5 years ago, but the last two years in a row they have given our room away. We live in Seattle and flew up for our 30th anniversary on Valentine's Day. I booked a specific junior suite 7 MONTHS in advance and called 2 days before we arrived to assure we still had that room. I was told we did. When I booked it with manager Brian Mercereau, he assured me we would have that room. He called me back and said the room was occupied and it ”was out of his hands”, but to ask for him when we got in from our flight. He assured me he would be there. When we checked in, he had left for the day. To make a long story short, we ended up on the 8th floor - we were supposed to have been on the 18th floor when I booked. Five days later we started smelling paint coming in through the vents. I called downstairs to be told they were painting on the 2 floors above us and all rooms there were being painted. So we had to move AGAIN to get away from the smell. We were there for 8 days and spent over $2100. When we checked out, an older man with glasses didn't even ask how our stay was, never said thank you, just handed us our bill receipt and said ”there ya go.” The bottom line is you aren't valued as a guest at the Hotel Captain Cook - even return guests. You are just a number and they couldn't care less. Everyone else is wonderful in the hotel from the valet attendants, bellhops, restaurant workers, etc. But their front desk really needs work. Most of the time they are cold and aloof. They don't care about their guests in the long run.

Great place by the airport. For people on transit it is hard to beat. It gets the job done if that’s all you need. But if you’re looking for someplace to stay more than one night, other venues may be better suited.

早餐表現正常，阿姨熱情招待；房間乾淨整潔；距離機場幾分鐘車程；停車免費，有穿梭班車；浴缸下水有點慢，整體滿意