Pengguna Tetamu
29 April 2024
My friend and I returned to the hotel as the first visit was fantastic, the staff were super friendly, helpful and professional.
On arrival this time, we did no feel the same.
We had to ask for coat hangers about 16:00 (only 2 in the wardrobe) they were never delivered so had to ask again. There were flies in our room so asked by phone in Turkish for fly spray, no one came with fly spray.
Breakfast opens at 07:30, but some hot items arrived 07:45 on the first day and 07:40 second day, no staff around so asked a cleaning lady.
Waiter arrived 07:45 then made tea, so asked us to wait.
Young waiting staff on his phone leaning over the entrance stairs over 30 minutes only in a t-shirt.
My friend and I were not satisfied with the attitude of staff this time.
The hotel is in a perfect position for public transportation and the elevator worked well.
Terjemah