Ulasan Botanic Sanctuary Antwerp - the Leading Hotels of the World

We had a great experience at this hotel. The room was amazing, the staff was very friendly. Maybe it took a time to wait for room service to bring a bottle of champagne. Great service. I recommend to book the valet service very easy!

安特衛普市中心非常美的一家酒店，氣氛寧靜優雅，房間溫馨舒適，審美很棒！早餐用餐環境非常漂亮，食物質量很高，有酒店內幾家高級餐廳主廚設計的餐點可以供選擇。洗澡水壓很大，床品舒適，燈光設計也很有心思。不過酒店旁就是醫院，雖然十分安靜，但對此類設施有非噪音因素顧慮的旅客在選擇時需要留意。

太美了！每一個細節都完美！早餐很好、餐廳很棒、還有芬蘭浴；推薦推薦！

這次房間安排比上次大，床很舒適，地點當然方便在名點區但附近沒有超市需要走路10分鐘。早餐很豐富。旁邊fin fleur米其林餐廳味道一般可以不去。

房間很乾凈很整潔 交通非常便利 附近也有很多美食餐廳值得打卡

不錯，安特衞普最好的酒店！

This is a beautiful place with great service, wonderful rooms, great workout facilities, close to the heart of the city with wonderful restaurants in the neighborhood. The x-mas decorations gave it a magical touch, What is not so good is that the hotel has not yet figured out who their main guests are. Paying hotel guest (paying a lot) or day trippers. I booked 3 x3 rooms and never managed to get a seat at the restaurant, had to wait endless time to get a not so good seat at the bar and never had a tranquil breakfast as the breakfast room gets swarmed by day trippers who want to take advantage of the wonderful breakfast buffet. Make up your mind, are you a five star hotel and then you have to take care of your customers or are you a restaurant/bar and then all customers are equal and you go for maximizing your profit but you can’t do both with the set up you have today. You rob your hotel guests from the five star experience. Too bad because all the ingredients to be a world class hotel are all here.

I did not stay in the hotel, just attended a private dining in the Chapel D, 15th-century Chapel. To pit it simpel, you are enjoying great food in the historic chapel, which is a totally different experience than in a regular dining event location. The food was great from start to end.

Very deceitful experience. Every thing is available but service ruins it and makes it cheap and frustrating. A total waste of a beautiful place. I also found the room a little too classical , no creativity, nor authenticity. Beautiful winter garden. Water is to be paid for in the room. A coffe is offered in the lobby when the room is not available, but if you wish to sit there and ask for a coffee, you are met with a refusal to have your coffee served in your favourite spot. What 5 star service is that, actually?

This is a beautiful place. It even smells good. It is somewhat centrally located depending on what you want to do (we came for a concert so some other hotels might have been closer). They are a 5 star and I believe most of the services are high quality. We especially liked the front desk staff. The rooms are small but don’t “feel” too small (normal Europe small certainly larger than the average Parisian hotel for example). We went for our anniversary and they added a special touch to the room. We would have liked to dine at one of the Michelin restaurants but there’s no real relationship with the hotel so there aren’t any special arrangements that can be made. It all worked out though as we ended up getting a last minute slot at Zilte and that worked maybe better for our diet. I think this is probably the nicest most unique hotel in Antwerp and I would PROBABLY stay there again (it’s not that pricey in my opinion as it’s essentially a resort and is on par with a resort price wise). My one hesitation is the less than stellar communication from the email address. I live abroad so calling is difficult so it would be nice if queries could be answered (only half of my communications were noted, including one I’m still waiting for a response from about a (very large) mystery charge).

I’ve traveled all over the world and this is by far one of the most special places I have ever stayed. The staff truly made this hotel feel like a sanctuary. Antoine, Wilhelmina, and Gonzo were just a few of the many people working there that made this experience exceptional. The architecture, the history, the tranquility…this exceeded all expectations. I can’t wait to come back. I really hope one day I can!

Excellent service and good welcoming. It couldn’t be better. Help me, I have to write 200 characters but I am out of words to describe how wonderful it was. Still 70 characters to describe, really this is a joke. Ok, don’t worry you are joking me, wanting to put more characters. All right, now I am doing what you want me to do and be happy

Beautiful location, very central to museums and others key areas. Amazing old hospital that is nicely renovated and decorated. Top of line restaurants and spa and fitness facility. The rooms are tiny for the price and category but the bathrooms are nicely organized. Many of the customer facing staff members do not speak Dutch which is embarrassing for the venue as clearly many customers do speak Dutch. Signs are often just in English even when involving safety. Suggests the place should enhance customer orientation.

One of, if not the best hotel experience I’ve ever had. The hotel itself was immaculate, the staff exceeded expectations with their service/level of care - I cannot think of a single thing they could improve on. Exceptional!