Hotel berhampiran Klooster en Basiliek van het Heilig Hart, Antwerp

Friendly counter and allowed to go to my twin room 4 hours early. Very clean hotel with towels and water supplied. No kettle but I think this must Bea Belgian thing. The station is opposite but it is 20 min walk to the old town. Fine for me but some may want to be nearer. The walk there is the main shopping street. Overall I think it was great value. As a note to other guests, and I always write this, please be more considerate when talking in the corridors especially before 8am. Whisper, your voice echoes and sound meds like you’re shouting. And don’t allow to doors to slam shut!!

Great place to stay! Centrally located, easy check-in/out, spotlessly clean (rooms cleaned daily), lovely and helpful staff, and very reasonably priced. We used the lockers on our last day to store our luggage, which was really useful. Will visit here again!

We are two women in our late 60's and early 70's, we were checked in after 3. We took the elevator then had to go up 6 or 7 stairs lugging our luggage. We get in our room and it was the size of a closet. I called front desk, I was ready to move hotels. We were moved to bigger room, didn't realize the smell wasn't from room not being used, it smelled like sewer gas. The staff came and smelled the room the next day and said they would give us a new room. This one was acceptable. It looked out at train station and ferris wheel. I asked the evening desk clerk a question about catching a train next day. He was very helpful and told me to stop with my info in morning so he could look at it. When I went down this morning, I was met by a young lady with dark hair and a man, Oliver, I told him I was told to stop by desk. He told me, the train station is over there, go ask them. I found most staff friendly, but Oliver rude. Also, the fact that we had to move rooms 3 times. I don't know that I would stay again.

Hotel was clean and comfortable, and only a 1/2hr walk from city centre. Night clerk Berkay went above and beyond with late night service, ordering pizza when all local restaurants closed after late return from nearby event. Life saver!

If it wasn't for the fact my room seemed unkempt, this hotel would have been perfect. The bathroom seem to have issues with the plumbing, and the bed sheets were stained. 🤮 I hope it was an isolated case, regardless, unacceptable! Everything else was fantastic, the hotel personal was professional, friendly, and polite. The breakfast was amazing, very good quality buffet (not included). The location was amazing, only 100 meters from the train station (a straight shot to Brussels airport), about a 10 minute walk to Old Town. Shops and good restaurants can be found in the immediate surroundings.

Citybox is a functional hotel along Molenbergstraat. It is a 10-12 minute walk from Antwerp Central Station and around 10-15 minute walk to the main sightseeing area of the city. We recently had a good multi night stay and would consider booking Citybox here in Antwerp or one of their sister properties elsewhere in Europe based on our experience. Booking was made through the Citybox website where we found best room rates. Self check-in when we arrived at the property was simple to use, smart card key was issued and we were in our room within just a few minutes. Lobby was large with comfortable and atmospheric seating. There is an eatery on the ground floor which opens early. Second floor had washing machine facility. While there is no front desk, there are staff in the office next to the lift if they are needed. Rooms are spacious with simple decor and furnishing. Bathroom was fine, shower water pressure good. Importantly, bed was generally comfortable. Lighting, heating and wifi all worked just fine. Note, the room is fairly minimalist, no TV, in room safe, kettle, hand towels and other amenities that you usually find in traditional hotels. All is fine if you know what you are getting into with Citybox. We felt, they got the important things right and offered a good stay experience for the room rates being offered and their location in Antwerp.

This is probably one of the best well kept secret in the heart of Antwerp and I’m so glad that I came across it! This hotel ONLY has 8 suites and they build it in such an intimate way that it really feels like coming home! The staff is wonderful and super attentive. They are always going above and beyond to be helpful. I was a little lost in the beginning upon arrival to the hotel. It is only until after, that I realized what a great location this hotel is situated. It is in walking distance to all the great attractions. You can have a drink (or ten) at the grote markt behind and walk right back. The cathedral is also two minutes away, you woke up hearing the chimes and it is a beautiful morning already!

Very basic hotel behind the station. Manned front desk. Breakfast available. Decent sized room with small desk and tiny shower. No kettle or tissues.

2 rooms connected with a door was a great way to have a group of people of 5 together at all times! Both kitchens had everything you ever needed to make yourself a perfect meal. Oven/Micro, fridge, dishwasher, capsule coffee maker. Fully loaded with tools and dishes! The beds were terrific! Fluffy and smooth. The bathrooms were great, the showers had an overhead faucet and a handheld one. The pressure was perfect. The receptionists were well prepared and very pleasant, and we got all the info for a perfect stay. Only downside with having two rooms was that we couldn't figure out how to make the door between the two rooms open. So we used some clever engineering to solve this issue. We never asked about this issue, because we fixed it with a doorstopper of our own. The price for 3 night stay was very well perfect! Will definitely come back again.