Cari Pangsapuri di Kassel

The hotel was awesome. They had a dog bed set up in the room with a water and food dish, plus a doggie bag with food and treats from Terra Canis. Our dog loved it and she is a very picky eater. We thought this was very nice for the hotel to do. Made us feel at home. The view was awesome, We were on the 11th floor and you could look out over the city. At night with the lights was also pretty cool. The food was awesome, We ate dinner in the hotel and food was So Good, I would recommend it if you stay here. Breakfast had bacon and eggs and meats, cheeses, rolls and so much more. The service was also great. We also thought the location was great because they had a nice park right next to the hotel to walk with the dog. We also got lucky with free street parking right in front of the hotel.

Die Unterkunft befindet sich im Stadtzentrum, daher ist mit einer gewissen Geräuschkulisse zu rechnen. Wenn etwas fehlt, z.B. Geschirrtücher, Handtücher oder auch Toilettenpapier, kann man diese selbstständig im Waschraum abholen. Alle Türen werden über die Hotel App bedient, weshalb eine Freischaltung manchmal etwas dauern kann. Zimmerausstattung und Sauberkeit waren in Ordnung und die Möglichkeiten der kleinen Einbauküche (Geschirr, Mikrowelle, Kochfeld, Kühlschrank, Spülmaschine) ausreichend.

Super! Gerne wieder! Ideal zur Documenta! Sehr sauber und freundlich, Gut für Kinder.

We dont have anything negative to say about the hotel. Everything was working very well. The hotel is relatively new and well maintained. Service in the reception is good and all of the facilities are working as they should. Absolutely no issues on that part and considering the price, then it is an absolute bargain. We also visited the restaurant at the hotel and that was on the other hand a disaster. It was quite booked on the day we visited, because of some corporate event. This resulted in the waitress being a bit stressed, but it was still handled very badly. We waited half an hour to get the menu. After that we was informed that some of the courses couldnt be served, because they were out of different things, but we got an option to order one burger, which was not served on the homemade bread that normally was served, but on some cheap bun from the supermarket. Considering Covid-19 we also observed that menu's were just delivered from one occapied table to another - without any cleaning - and after we had observed that one guest had been licking their fingers between every side swap in the menu. Disgusting and in the current covid situation absolutely not acceptable. In total. 5 star for the hotel. 1 star for the restaurant. Would happily go back to visit hotel, but the restaurant visit was not acceptable.

Sehr freundlicher Empfang. Haben uns sofort wohlgefühlt. Zimmer war sehr sauber, großzügig geschnitten und nicht verwohnt. Frühstück war umfangreich und lecker. Auch hier war das Personal sehr aufmerksam, es wurde umgehend, ohne Hinweis der Gäste, alles nachgefüllt. Wir kommen wieder. Danke!

Housekeeping For the entire duration of our stay housekeeping failed to complete the task of making our bed, as the decorative pillows were carelessly left on the floor. The bins were only emptied once, on the second day, by the receptionist. The same goes for the cups - we only had clean ones after the first day when the receptionist provided fresh ones. The two cups left on the tray were not washed on the second day, and none of the four cups were properly cleaned on the third day. They had visible rings and the tea spoons were sticky. The replenishment of tea, sugar, etc., was also done solely by the receptionist. Bar The bartender appeared more focused on lounging on the sofa, facing away from potential customers, watching movies on the large screen television with the volume turned up high, rather than being positioned behind the bar ready to assist patrons. During our initial visit, we had to signal for his attention by moving a barstool. The following night, he was once again seated on the sofa engrossed in the loud television. We decided not to attempt to get his attention and simply departed. On the third evening, there was no bar staff present, so we retrieved bottled drinks from the secured fridge near the reception area. After leaving the empty bottles on a coffee table in the lounge, we proceeded upstairs to freshen up. Upon returning 1½ hours later and then again 4 hours later, the bottles remained untouched on the table. Beware: a bottle of water is €5.50! A total rip off! They refused to give me tap water. Summary To be honest, this level of service falls below my expectations for a one or two star hotel, so it is definitely not something I would anticipate from a hotel that boasts a four star rating.

I stayed in one of the suites on June 5th through 7th. Sadly the room was not ready by the time of arrival, not at 3pm and only around 4 pm did I gain access. After a long day on the road that is not what one was hoping for and the silly excuses or the complementary drink did not help one bit. The hotel is a wonderfully restored old Burg with interesting art and furniture which makes for an eclectic, but winning mix. There is an impressive looking old style restaurant, an attraktive center bar with neat sitting and an open fire place and a spacious outdoor terrace. Some parking is in front of the door. The suite was carefully restored leaving many of the beautiful original elements with touches of the new. However when entering there was sweltering heat and a strong smell of sewage permeating through all the rooms. The first flaw, no air conditioning. If the heat is unbearable on a June day what about the middle of the summer? That puzzled me. The smell originated probably from the free standing bathtub trap which, rarely used, most likely did not seal properly. The sink in the bathroom although stylish was impractical as there literally was no space to put anything needed down. One had to spread out the toiletries all over the bathroom. Very inconvenient. Other than that shower and furnishings were of good quality and gave the suite a nice appearance. The bedroom was in style and bed and mattress were conducive to a good night sleep (thankfully the heat dissipated with an open window but in exchange allowed for street noise). The complementary breakfast was generous and offered many choices. The staff in general proved competent and pleasant. Over all this could have been a wonderful experience if the a/c, smell and room readyness would be improved