Pangsapuri di Rennes

I expected so much more out of this big chain hospitality company. But, sadly, like many of these big companies, they try to cut as many corners as possible. Here are some pros and cons: Pros: The location is excellent. The hotel is sort of tucked away from the main street so it is very quiet. Also, it is not too far from public transit. Both bus and metro stops are very close and easily reachable by foot. The main lobby itself was relatively clean. Cons: The front desk staff was just okay - they were not rude by any means, but not overly friendly either. They were just...there. The only coffee they had in the room was horrible instant coffee. Then, they charge you 2.50 Euros for an espresso that uses a pod. I have stayed in many, many hotels in Europe (smaller boutique hotels with smaller budgets) that provided a machine with pods in my room. Those that have not provided a machine have never charged me for one espresso. I am sure had I made a habit of it, they would have charged. But seriously, 2.50 for one pod of espresso? Mercure can pony up. We are also convinced the cleaning staff did not properly clean our room. There was something on the ground that sat there for days in the bathroom. We saw it after the first day thinking it was strange it was still there. As a test, we left it there (it was a door sign) to see if it would ever be picked up, but it sat there for days. My BIGGEST issue with this hotel was the SMOKING AREA. They have tables and chairs right outside the front doors of the hotel where people can smoke. Every morning and evening their would be many people sitting out there puffing away. So, each time we would either leave the hotel in the morning and return in the evenings, we would have to walk through a cloud of smoke. The smoke would also enter the lobby and dining area where you could easily smell it. Nothing is more unappealing when you are trying to sit there, eat breakfast and you have to breathe in disgusting, foul cigarette smoke. Overall, I just expected more from a big company such as Mercure. Like I said earlier, I have stayed at smaller boutique hotels where they have smaller budgets. Despite this, they put a real emphasis on customer service and pay close attention to details.

We chose this hotel as we were traveling through Brittany for 2 weeks by train. The hotel location is like a 5-8 minute walk from train station. Street easy to find hotel. The room we had was a decent size and we liked the large bathroom- large shower. The breakfast buffet had many choices. I feel it was the best during our visit through Brittany. There are 3 really good restaurants next door that we enjoyed during our 3 night stay. The old town is maybe about a 10 minute walk to the old town. Excellent housekeeping service every day! I realized I had left a vest at the hotel after we moved on to our next destination. I called the hotel and housekeeping had found it. I was lucky that at the end of our Brittany trip we were stopping at the Rennes train station again on our way to Paris and I was able to walk over and get my vest during the layover. The front desk staff had my vest all wrapped up and waiting for me. Great service all around. Thank you.

Personnel très agréables Chambres spacieuses, et propres (Pour affaire ou en famille) Literie confortables,, Emplacement idéal pas loin du centre ville mais en même temps quartier très calme. Je recommande fortement.

We were on our way back from the Brittany coast and we stopped in Rennes for one night, staying at the Balthazar. Hotel was a bit tricky to drive to because of street closures and restrictions. Hotel staff were very welcoming and helpful. Because we were leaving very early in the morning, we couldn’t use the valet parking service but one of the bellmen accompanied and directed me to a nearby self-park garage. I considered this going above and beyond. We had lunch in the hotel restaurant and thought the food was quite good. The rooms and public spaces are very stylish and clean. Rooms were a little on the small side but well lit and furnished. The WC in our room was separated by several steps from the room with the sink and shower. A bit unusual but in no way a deal-breaker. We would have been happy to spend more time in Rennes at the Balthazar.

Hotel ini terletak di lokasi strategik, tidak jauh dari stesen kereta api Rennes. Sambutannya profesional dan ramah, bilik standard sangat betul, tidak ada soal kebersihan. Hanya ada kebocoran di bawah sink, tetapi meja depan memindahkan kami ke bilik lain. Sarapannya sempurna dan lengkap, dengan beberapa produk untuk dipilih. Saya cadangkan.

L’emplacement est magnifique mais l’hôtel est presque laissé à l’abondance ! Le spa ne marche pas. L’odeur de la moquette dans les chambres. Une toute petite télé et voilà.

I stayed here for 4 nights while here for work. I found the hotel to be quiet and comfortable with adequate air conditioning and good WiFi. Everything worked and was clean and maintained, although the rooms were clearly old and rather soulless. Breakfast was great in places (freshly squeezed orange juice, leaf tea!) and not so good in others (cooked breakfast was well below average), but if you are happy with continental style food then you will be happy. The staff I spoke to were all friendly and helpful too. Finally, the location is excellent, with so many places just a short walk away

J'ai séjourné 4 nuits dans cet établissement début juillet. Mesures saqnitaires - Remarquable dispositif des mesures sanitaires anti-covid19 mis en place efficacement par un fléchage au sol, gel hydroalcoolique à tous les étages, rappel de la distanciation physique dans l'ascenseur. - Prestations d'accueil à la réception très professionnelles assurées par le staff ( Merci à Marion et Mme Jouan ) avec un souci constant de disponibilité, d'attitude bienveillante, d'écoute. - Propreté des chambres à la hauteur des attentes de tout visiteur. Elle constitue un excellent critère de bonne appréciation de la résidence. - Bonne situation géographique avec un accès rapide sur la rocade et à 15 minutes de marche du centre-ville. Ne pas oublier que l'exercice physique fait partie d'une bonne hygiène de vie; - Une excellente adresse à retenir pour son rapport qualité-prix