Hôtel Ville d'Hiver

**Warning: Scammed out of money!** After what was initially a pleasant stay, we experienced a rude awakening. Due to parking instructions given by the hotel, our car was almost towed, and we had to pay the fine, including rental car fees. On-site, we were assured that the hotel would cover the fine, as they admitted to being the cause of the problem. After our stay, we contacted the hotel via email with the payment receipts, but suddenly they didn't want to know anything about it anymore. It's now been three months, and we are stuck with the costs. No further response. Very unfortunate, but in such situations, people's true character is revealed... **Attention : Escroquerie, on nous a volé de l'argent !** Après un séjour initialement agréable, nous avons eu un réveil brutal. À cause des instructions de stationnement données par l'hôtel, notre voiture a failli être remorquée, et nous avons dû payer l'amende ainsi que les frais de location de voiture. Sur place, on nous a assuré que l'hôtel prendrait en charge l'amende, car ils ont reconnu être à l'origine du problème. Après notre séjour, nous avons contacté l'hôtel par email avec les justificatifs de paiement, mais tout à coup, ils ne voulaient plus en entendre parler. Cela fait maintenant trois mois, et nous restons avec les frais à notre charge. Plus aucune réponse. C'est vraiment dommage, mais dans de telles situations, le vrai caractère des gens se révèle...

Eclectic, comfy, inviting rooms with the most comfortable beds and pillows . I had a room in the hotel annex with its own private garden . Excellent attention from staff, very good restaurant with great wine selection. Easy walk to the beachfront , park and shopping areas. Could have stayed longer!

I would like to give my opinion from 0 point to 10 point. Situation: 8/10 Parking is available but limited at the hotel and location is pretty good because you can reached to the beach and commercial area by foot (5 minutes walking to the beach). Room & Amenities: 8/10 We stayed at room 9 and room type is correct, bed is comfortable, balcony is lovely toilet and bathroom are separation, so is perfect. Shower is might be complicated to shower but is perfect to have a bath. Hotel provide a boiler (You can make your own tea or coffee) but there is no fridge. Restaurant: 10/10 Bar - Restaurant & breakfast is the same area. Here is very cozy and service is good, foods is excellent (Highly recommended!!). Service & Staffs: 10/10 Good service since arrived, during stay and check-out. Merci merci. Design & Building: 10/10 Very unique local style and very charming. Overall: 9/10 Highly recommended to stay here.