Super 8 by Wyndham Arkansas City KS

We were looking for a safe and clean place to stay while attending music festival nearby. Felt very safe there -- and a very pleasant and helpful staff. though understaffed. Room was not as clean as it could be.

It smelled musty and of smoke, the rug was damp to walk on, the shower was dirty with mold on the shower curtain and rusty faucets that leaked. The chain lock on the door was broken, there was only a half roll of toilet paper, the TV didn’t work there was coffee left in the coffee pot from the previous guest, holes in the wall and no covers on the electric outlets. I have photos of all of these if needed. I asked if I could change rooms and was told there were no other rooms available.

This place has some shady practices, is outdated, and one of the employees is extremely rude. There are some really adorable kids who utilize the place as a playground which made me feel a tad safer staying there

Over priced rude staff and wouldn’t reimburse. I reserved for a suite and didn’t get it. My key card had to be reset twice and the elevator didn’t work. so after getting there with all my luggage, blocking it up two flights of stairs, had to turn around and walk down two flights of stairs with all my luggage because my key didn’t work

AVOID THIS HOTEL. Desk clerk charged me $250 for a 12 year old tv that had burnt out in one corner long before my stay. When I went to call the disgruntled gentleman who checked me in late night for my reservation answered the phone was very rude that I did the damage and even if I didn’t anything not working should be reported at checkout or you are liable. Refused to email or send me me any paperwork or invoices for it and that he was supposedly the owner and this decision was final. Please stay away you will see below there reviews of fraudulent charges, broken amenities, outdated and tan down rooms and there’s several other MENTIONING THEY HAD BROKE TV’s AS WELL.

Booked a King Room, we arrived after 11pm and were asked if we had to have a room on the top floor and if we did we would have to wait for it to be cleaned, lower level was fine but our room was two double beds-whatever, we would deal with it. The TV didn’t work. Breakfast the morning was fine but the area wasn’t very clean; we only had one towel in our room and when I ask for a second for my husband, I was told no one did laundry last night!!! As my husband was drying off with our one wet towel another guest walked into our room! They had a key to our room!!! They apologized and left but a minute later our door was opened again. This time it was staff-they said “I thought you checked out already” and walked back out. How does that happen???