Charlemont Arms Hotel

We were visiting family nearby and needed a base for the week. I'm very glad that we chanced upon the Charlemont Arms when researching on-line. We stayed for 6 nights in total and ate evening meals on four of them. The food was excellent, and of very generous proportions - my wife couldn't eat all of her roast dinner on one occasion purely because of the quantity. Some reviews on here have criticised the breakfasts. Pay them no attention. Every morning the cooked breakfast was well cooked, fresh and hot. There were also cereals, toast, yoghurt and fruit juices to choose from. All of the staff that we had dealings with were friendly, courteous and helpful. There were one or two minor items in our room that needed some attention, but nothing to detract from our enjoyment of the hospitality. Like others, I would have no hesitation in staying here again.

I'm so surprised by some of these reviews. I'm originally from Armagh and return occasionally to link up with friends. I wouldn't stay anywhere else but the Charlemont Arms. I've stayed at the City hotel before and found it cold, uninviting, poor food, and casual attitude to guests. By contrast, the Charlemont Arms is a family run hotel. The two lady managers are wonderful. Friendly, warm, and so helpful. I've seen them suffer extreme rudeness from some clients and respond calmly and professionally. The food is not Michelin star, but it is homely, well prepared and presented. The staff are friendly, efficient, and very helpful. Nothing is too much trouble. There are some small repairs being taken care of - after all it is the oldest hotel in the heart of this lovely city. My room was beautifully updated, gorgeous bathroom, pristine, and a wonderfully hot,strong shower. Don't heed some of the poorer reviews. It has never been my experience

Two stars for a reason….The lady maybe the owner/manager deeply unpleasant and rude!!!!! The food was barely average!!! The location is good but for a walk of another 5/8 mins there’s much better in the city. Overpriced and underrated. Thank you

1 I can’t recommend this Hotel. Very bad service. Breakfast a joke. I had a fry for breakfast. The soda was deep fried . The service for the christening, and the food was a joke. The cocktail sausages not cooked properly. Chicken strips over cooked and the sandwiches stone cold. Table service a joke from a rude manager and slow staff waiting 30 plus minutes for a few cups. I didn’t get to sleep. As there was machinery or someone on all night. I would not recommend this Hotel

Had lovely meal but it took so long to arrive! I was the only person in the bar having food! Food was really good but came with no apology for long wait. When I tried to voice my complaint to the receptionist she was so rude and even walked away without even taking my complaint on board. Have never before met such bad manners from hospitality staff. Will not return and advise anyone else to visit City Hotel! Absolutely disappointed!!!

Got food from the restaurant, a steak sandwich and you only get a half slice of bread with a steak that is 3/4 covered in fat and a handful of chips for 20 odd quid is outrageous and the staff didn’t lift a single plate or cup from our table we had to set them on the floor to make room ordered peppered sauce and it never came when we asked about it again the said they would bring it down waited a half an hour and still never got it by that time the food was freezing won’t be back

Sadly a hotel that needs renovation. Stayed two nights and will not return unless the rooms and bathroom are completely redecorated. On the plus side, the food was good and excellent value. Situated right in the centre town so easy to visit the historical sites.

Took 45 mins to get someone to check us in still couldn’t take payment. Room cold and dated water in shower cold general lack of staff and attitude of older staff was take it or leave great blues festival but this place put a damper on it. They took payment for room twice which had to be resolved 😩

Expensive for what it offers. Room wasn't as clean as you would expect for the price you paid, a cluster of hair was found on one of the beds, stains on the carpets, wobbly nightlights, one window didn't close, one curtain had a broken mechanism, the room was facing the road making it quite noisy, slept very badly as a result. The bathroom was clean but had broken bits all over. Night staff was not caring while morning staff was lovely and helpful but the breakfast was barely enough. They can do a lot better especially given what they charge, but they need to put heart and soul into the business. Wouldn't use it again.