Hotel Ashigarashimo District dengan Kolam Renang

The Japanese style room is so spacious and user-friendly. Looking out from the room, the treeline is so Zen. You can get free ice creams from the lobby, as well as tea, beer and coffee. Excellent services.

This hotel is a historic property set in an iconic setting. We stayed in the Forest Section which features large, comfortable rooms that were a little dark, the bathroom lighting could be improved. Here is my issue. We arrived around 1:15 and we’re told that we could check in at 3:00. We had lunch in their cafe ( 50$) and asked again about an hour later if we could have early access. The very polite desk clerk replied “ Yes, for $70 dollars “. Astounded , I countered that we were departing early 2 days later, and he reduced the amount to $35. Now here is where communication becomes an issue: I continued the “are you kidding me?” and he kept bowing. I thought the issue was settled. That night and the next we ate at their lovely restaurants, French and the Cascade. Food and service was superb. With wine we spent about $900. Check out was early, and my husband didn’t really examine the bill. When we were back in our free early access room in Tokyo I noticed the $35 charge. I contacted the hotel’s customer service and they confirmed the charge. So, what about customer hospitality? I have NEVER been charged an early access fee for an hour. They have been times when we patiently waited for a room to be readied, and never demanded a rebate. It is all part of the guest/host agreement, I think this is probably a corporate decision by the Fujiya Group. Rethink your mission, guys, make guests feel wanted!

I am a Japanese. I really enjoyed the stay. I like non-expensive Onsen so We stayed at Annex room. No private onsen in the room but large enough and clean(a bit old but well remodelled). If you pay more you can stay in a Private Onsen room but it costs more of course. DInner is Japanese style with good volume and taste. really good Shabushabu we had. It may be tough for people who cannot eat true Japanese food. There are options without dinner but I am not sure there are restaurants available near by. Breakfast is buffet. Mostly Japanese but bread, eggs and some western stuff available. Tamagoyaki(Japanese style baked egg) is really great. Fruits and Japanese sweet are also awesome. Onsen water quality is not great(no Onsen/sulfur smell). But rooms are clean and large. Clean cloth box with a key. Outside Onsen is available. Good shower hot water volume. Shiseido face lotion is also avaiable which is amazing. 3PM check in and 11 AM check out is great. Location is between Hakone-Yumoto and Lake-Ashi. not a city center. we went with a car but there is a 100 JPY bus service from Hakone-Yumoto. Or 1000JPY taxi. Great hospitality and service. I am not sure they can speak English but at least they will try I am sure.

This hotel is a bit hard to reach by public transport. There is a bus that stops closeby, but there is also a train, however, after that you have to walk for 20 minutes and the road can be quite steep in some parts. In the vicinity, there are some convenience stores and restaurants. The town of Hakone is beautiful and located close to mount Fuji. We had a lovely ryokan-style suite with twin beds. Everything was very clean and comfortable, including the pillows. Breakfast is buffet-style and offers both European and Asian food. There are both a public onsen and a private one. Staff is very friendly and speaks English very well.

2019夏の終わりに利用しました。 すくも亭の部屋に泊まってみたくて、そちらを選びました。 お部屋にお風呂のあるとても素敵な部屋です。 大人二人と3歳児で、53000円。わたし達にとっては、高額です。 温泉もよかったし、食事もよかった。 朝になり、時間もなかったため、子供と二人で部屋のお風呂を利用。 前日には、気づかなかったが、シャワーヘッドがついてなくて、お湯がたれ流し。なんとも使い辛い。 裸なので、夫に相談したが、そうゆう演出じゃない？シャワーヘッドがないなんてあり得ないんだからと言われ我慢…湯船に入ると、大量の毛が、わ〜っと浮いていて…掃除してませんよね…絶対に… 帰りにフロントで話すと、前日のお客様に盗まれたとの説明。いや、掃除してないですよね、と言ってもしてますとのこと。 普通、シャワーで流しながら掃除しない？？ 気づくよね？ と思ったが楽しい旅行を台無しにしたくないので我慢… 後日電話で部屋を高い部屋にした分の差額を返金してもらいたいと伝えると。1円も戻せないとのこと。もし、ホテルに泊まってこんな目にあっても何も言わず我慢するのですか？と聞いたら、 指摘はいたします。しかしながら、返金は、求めません。それをしたら、脅迫になりますので。 と言われた。 シャワーヘッドも盗まれて不備のある部屋。 お湯を貯めると、大量の毛。 お洒落なお風呂でお湯に入るまで毛が見えなかった〜。見えたら入らず済んだのにー。 一泊53000円で、不衛生な風呂に入ってしまいました。 スタッフには言いませんでしたが、ゴミ箱の近くにごみも落ちていて、サービスで置いてあるのかファブリーズかリセッシュか、空でしたよ… 掃除のスタッフ指導してください。 全然掃除してないスタッフにお給料払うんですから、最低限のサービスも出来なかったお客にも少しは返金するべきだと思いますが… お部屋のお風呂とその後の対応以外はよかったので、とても残念です。 お風呂事件が起きるまではまた絶対来ようと思っていました。 二度と泊まりません。 皆さんにこんな思いをして欲しくありません。 わたしは行く前に良い口コミだけを見て決めてしまいました。 悪い口コミ読んだ方がいいです。 みなさん、掃除されてないって書いてありました。

The Japanese rooms are almost to small to house two people with luggage, mattresses very thin, no Aircon available (only air clean). Room was run-down, the entire hotel is in dire need for make-over. It surely has seen better days. Therefore, it is overpriced. On the plus side: Food was good and so was the Onsen. But one would find similar Onsen standards nearby, in fact, next door. The nicely sized swimming pool closes at 5pm, can’t tell it’s quality. Massage service available, good service.

Very beautiful place and had buses going directly to it. Gave free admission to the onsen opposite with free rental of robes and swimwear as well. Very nice stay in general. However staff was quite cold. They didn't even have a shoe dehumidifier like other budget hotels, which was surprising given its price point. The free buffet food was actually one of the worst tasting food I've ever had in the whole Japan. So I guess it depends on what you prioritise.

酒店位於山上，環境寧靜，房間和設施很新淨，大堂有提供自助飲品區域，早餐有2款set揀，晚餐是西式，出乎意料地不錯，值得一試。酒店有泳池，比想像中大，很適合一家大小，有淺水區域給小朋友玩，公眾溫泉相對比較普通，附近有漢堡包店，燒肉店，酒店位置比較適合揸車人士，但整體而言，是一間令人放鬆的酒店。

Dengan penginapan di Itoen Hotel Shikisai di Yugawara, anda akan berada dalam lingkungan 15 minit memandu dari Pantai Atami Sun dan Muzium Seni Yugawara. Ryokan ini berada 15.4 km dari Tasik Ashi dan 24.2 km dari Hakone Kowakien Yunessun.Gunakan peluang rekreasi yang ditawarkan, termasuk mata air panas, karaoke dan basikal sewa. Kemudahan tambahan di ryokan ini termasuklah akses Internet wayarles percuma, bilik arked/permainan dan kedai hadiah atau gerai surat khabar.Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, tempat simpanan bagasi dan peti simpan selamat di meja/kaunter hadapan. Perkhidmatan pengambilan dari stesen kereta api disediakan tanpa dikenakan bayaran manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 78 bilik berhawa dingin yang menampilkan peti sejuk. Bilik mandi menampilkan tab mandi atau pancuran, kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi peti besi dan meja, manakala pengemasan disediakan setiap hari.