Hotel berhampiran elephant statue, Aswan

Pros The hotel facilities were absolutely beautiful with an amazing view. Traditional Nubian style house. Every corner makes you want to capture the space. We had a rocky start but the hotel staff tried to redeem themselves. We lost an apple watch which the hotel helped us get back ASAP before we reached Luxor. We are grateful for this. Cons Awful communication and hospitality. We were the only guests in the entire resort because of low season but still received shitty service. The hotel is in a secluded place making it difficult to reach.It’s on top of a mountain on a dusty rocky road. The hotel offers a tuktuk. We did our research prior and contacted the hotel to arrange getting to the hotel from the village and check in since we knew we’d land in the AMs. We were ignored. We arrived at the village meeting point at 1:45 but only ended up getting to our rooms around 3:50am because reaching the hotel via call and WhatsApp was so difficult. The staff had no sense of urgency. We were frustrated and anxious in this wellness resort. Our taxi driver refused to take us up the mountain and the tuktuk refused to take us because of our many bags (which is understandable). I’m very disappointed in the service and I know the staff has lots of potential to improve on their service delivery. The hotel needs to be more cognisant of their customer service and guests hospitality. Staying here was stressful. Recommended if you want aesthetic vibes,a beautiful picturesque hotel with good breakfast. Don’t recommend if you prioritise great guest services, comfortability and peace.

We travelled with Egypt Tour Portal and as part of our 5 star package, we were assigned this old, dated, shabby, dirty hotel. Claimed to be 5 stars, in reality a poor 3 star. We checked in and despite having requested a double bed, we were given twin beds. This was rectified by the intervention of the tour guide and the manager of the hotel. The hotel lobby is disgustingly dirty, the floor and the beautiful chandeliers are filthy. The AC vents in the ceiling had not been cleaned in a long long time. Our bedroom was old, shabby and dirty. The bed linen was shabby and the floor was filthy as was the furniture. The AC in the room was very poor. We dined in the restaurant that evening. A room similar to a large canteen. The food was appalling. I ordered a fillet steak and did not touch it. The manager did ask me was everything ok, but I failed to see the point to exchange it for more of the same. Our dinner bill for four of us was €150. Expensive! We were to receive a breakfast box on checkout as we had an early tour. No breakfast box was forthcoming. This hotel typifies what we experienced in Egypt. Tourism is the main income in this country, yet no reinvestment occurs in their prime source of revenue. This is a cash cow that one day will come to an end. Avoid at all costs.

The choice of accommodation in Aswan was varied, but I wanted to find something special. And it was during my research that the Nubian Palace, in Nubian Village, came up. How wonderful it was to arrive at the hotel, do the check-in while drinking a welcome hibiscus juice, and then find a wonderful room Nubian style. The bedroom, with 2 super comfortable single beds, also had a desk, chair and closet. Outside the bedroom, but within the area corresponding to the bedroom, in a small patio also with a table and chairs, was the private bathroom with shower. On the first morning, because I had a trip to Abu Simbel that started at dawn, the hotel prepared some breakfast boxes that were very useful. Furthermore, all the meals (open air) I had there were very good and in large quantity. Last but not least… The entire hotel staff was extremely friendly and efficient. They contributed to making this experience at the Nubian Palace a very successful one, which means that I definitely want to return there again in the future.

What sets the Kato Waidi Nubian house apart from its wonderful location inside the Nubian village and by the Nile riverside is the owner/manager Mahmud and his wonderful staff. Mahmud was super helpful when it came to guiding us about the things to do in and around Aswan and he also helped organize our trip to Abu Simbel and our drop to Luxor, at a very reasonable price. He gave us valuable tips on what to buy and where as well. Coming back to the resort, it is pretty big and very nicely done up. There are two sections - the main one is adjacent to the river and the second part is just behind it with at least one corner room with a full view of the river. The main section has a large open air dining area with many tables right next to the river. All the staff are extremely helpful and cooperative and the food is delicious as well. We tried the local dishes and really enjoyed them. The resort has a number of friendly cats and a couple of friendly dogs (which get bullied by the cats) and it was good fun to interact with them. We love animals and enjoyed the cats rubbing themselves against us below the table while we were eating but if someone is afraid of animals then this may be something to think about. Although we stayed in the annexe and not the main part of the resort, we also found it nice. All the buildings are built in the Nubian style of architecture with brickwork arches with no keystones. The rooms were functional and although a bit small, were ok. They gave a sense of what living in the village would be like. Our bathroom was large and nice too with a bathtub, although having a shower curtain would have helped. Anyway, I am nitpicking here. We loved our stay at the Kato Waidi and would love to stay there again.

Very nice hotel, typical of this Nubian culture, the paintings and decoration make it a real little haven of peace. The welcome is warm, the staff is attentive and makes sure you don't miss anything. The food is generous and delicious. Small but functional room and especially clean. The village is to visit, beautiful color with a nice view of the Nile on the roof we really love the place

Sehr schönes kleines Hotel. Die Zimmer sind in einem rustikalen Stil, haben aber alles Grundlegende vorhanden. Einzig die Lage gibt dem Hotel hier deutlich Minuspunkte, da es doch sehr außerhalb und in einer ungeteerte Straße liegt. Ein Uber / Taxi zu bekommen war dementsprechend nicht so einfach.

Wonderful experience! This place is the best place to stay when you are in Aswan if you like peace and quite and beautiful views. The location is magical right in front of Philae temple, You reach the hotel by taxi boat (check in and check out are free drive) You are far from the city center please keep this in mind! But for us this was perfect. we wanted a place to relax in a nice quiet environment to end our holiday in busy Egypt. THE STAFF All of the staff was very friendly and helpful. The service was great! The welcome hibiscus drink was a nice extra touch! THE HOTEL GROUNDS The hotel is situated on a private island in front of Philae temple. The buildings are build in a traditional way with respect for nature. We really loved the use of natural materials it gives an extra connection with the environment. The Vegetable garden is a beautoful oasis. they grow their own food to use in the restaurant. We also loved the cats and dogs (Rita and Anton) They have a private beach with river access and also kayaks. THE RESTAURANT The restaurant location is breathtaking, right in front of Philae temple. Its not only a beautiful place, the food is amazing to! And you can tell because of the large groups who visit the restaurant for lunch when they end their visit in the temple. We had lunch and diner in the restaurant and it was perfect! Very fresh and delicious and a lot of choice on the menu. Breakfast is also very good. At night you can watch the lightshow on the temple. THE ROOM The room is very basic but good. It is small but for us perfect. The bed is comfortable and the balcony beautiful with nile views and even the temple complex! The bathroom was very basic, the room floated while showering. There is no wifi in the room but that is absolute not a problem for us. TRANSFERS The taxi boat transfers were very good. we had no problems with our transportation to the city and the airport. They even arranged a boat for us at 3u30 in the morning because we had an early flight to Cairo. They also made us a breakfast box to take on the plane! Thank you to the Eco Nubia team for our wonderful experience at your beautiful place! Sarah and Jan

需要提早30分鐘預約 Ben Ben 的船 才能抵達飯店！要特別注意喔！ 全程服務都非常好，有迎賓飲料 會幫你把行李拿的房間內，整體服務滿分， 只是如果要打電話要東西，那就要等一陣子了！ 他們晚餐餐點蠻好吃的！ 很放鬆 很推薦唷！