Hotel berhampiran Kalabsha Temple, Aswan

Pros The hotel facilities were absolutely beautiful with an amazing view. Traditional Nubian style house. Every corner makes you want to capture the space. We had a rocky start but the hotel staff tried to redeem themselves. We lost an apple watch which the hotel helped us get back ASAP before we reached Luxor. We are grateful for this. Cons Awful communication and hospitality. We were the only guests in the entire resort because of low season but still received shitty service. The hotel is in a secluded place making it difficult to reach.It’s on top of a mountain on a dusty rocky road. The hotel offers a tuktuk. We did our research prior and contacted the hotel to arrange getting to the hotel from the village and check in since we knew we’d land in the AMs. We were ignored. We arrived at the village meeting point at 1:45 but only ended up getting to our rooms around 3:50am because reaching the hotel via call and WhatsApp was so difficult. The staff had no sense of urgency. We were frustrated and anxious in this wellness resort. Our taxi driver refused to take us up the mountain and the tuktuk refused to take us because of our many bags (which is understandable). I’m very disappointed in the service and I know the staff has lots of potential to improve on their service delivery. The hotel needs to be more cognisant of their customer service and guests hospitality. Staying here was stressful. Recommended if you want aesthetic vibes,a beautiful picturesque hotel with good breakfast. Don’t recommend if you prioritise great guest services, comfortability and peace.

Its a giant hotel complex, and located in the south of the town centre, but love it because it was during their supposed off-season and they surprised us with an upgraded to a huge 2-bedroom corner suite! To say they did everything to make us feel welcome and helpful would be an understatement! From evening falukas and day-tour drivers to Unfinished Obelisk and Abu Simbel and even our last minute on-the-spot 3N2D Nile Cruise to Luxor! We made some great friendships and won't forget them! Thank you Aswan!! Negative: The evening menu..but I chalk that up to being the off-season, and not effort on the staffs part..because they were all helpful. Negative: No place to make small change with large bills or currency.

Magical property in magical land. Extremely professional and accommodating staff and service. The ground floor spa equally impressive where I enjoyed full body massage on consecutive days. One small issue with thermostat was dealt with promptly and to full satisfaction. I don’t believe you can improve upon The Old Cataract in any stay in Aswan..

住在島上，很安靜也很方便，出口就是KFC。最主要的是乾淨。空調製冷都不錯，露台視野不錯。緊靠nubian dreams餐廳，吃當地飯也方便。nubian dreams餐廳算是當地很好吃的餐廳之一。

1, location: very good. Not far away from train station (1km) and 400m from KFC (ferry point). 2, Room a bit old 3, no WiFi 4, Breakfast is good. 5, The reception has nearly no clue about the Abu Simbel tour. They will probably offer you private tour but you do have other choice. Try going to Hotel Philae (400m from Hotel Obelisk) and ask the tour there.

The hotel staff is very accommodating to all of your stay needs. Every has a smile and makes you feel welcomed everyday. The hotel grounds is clean, well kept and many walking paths with beautiful foliage. The food is excellent and the rooms have spectacular views of the Nile River and the city of Aswan.

This hotel is located in downtown Aswan close to everything. We were in one of their suite rooms that had 2 rooms inside with a bathroom with a huge jacuzzi. The staff was friendly. Check in was easy and the breakfast was excellent. We had the amazing view of the nile river and the city. Will surely stay here again when we come to Aswan

We travelled with Egypt Tour Portal and as part of our 5 star package, we were assigned this old, dated, shabby, dirty hotel. Claimed to be 5 stars, in reality a poor 3 star. We checked in and despite having requested a double bed, we were given twin beds. This was rectified by the intervention of the tour guide and the manager of the hotel. The hotel lobby is disgustingly dirty, the floor and the beautiful chandeliers are filthy. The AC vents in the ceiling had not been cleaned in a long long time. Our bedroom was old, shabby and dirty. The bed linen was shabby and the floor was filthy as was the furniture. The AC in the room was very poor. We dined in the restaurant that evening. A room similar to a large canteen. The food was appalling. I ordered a fillet steak and did not touch it. The manager did ask me was everything ok, but I failed to see the point to exchange it for more of the same. Our dinner bill for four of us was €150. Expensive! We were to receive a breakfast box on checkout as we had an early tour. No breakfast box was forthcoming. This hotel typifies what we experienced in Egypt. Tourism is the main income in this country, yet no reinvestment occurs in their prime source of revenue. This is a cash cow that one day will come to an end. Avoid at all costs.