Hotel (The Luxury Collection di Athens

Lovely luxury hotel near key areas of Athens, across the street from Parliament ( and the changing of the guard at the tomb of Greece’s unknown soldier. After a little awkward start with our late arrival and the room still not available, the hotel made it right by upgrading us to a fantastic suite and a free drink at the bar - Thank you very much Eleni!! Attached are several pictures of the hotel and facilities, our suite, and views from the hotel. The top floor restaurant has very good service and delicious food and great views. The elevators are quite small and fairly slow, but the stairs ( interesting picture looking down is attached) are not too difficult to climb or descend. This hotel is a short distance to the heart of Plaka and the Acropolis and other touristy spots. I added several reviews of the sites we visited and restaurants where we ate.

After 7 years we have returned to this Hotel again. In 2017 I have rated this Hotel with 2 points. It is interesting for me to read the answer from the Hotel for my review. It was written that all will be checked and improved to become better in the future. And guess what our new experiences are almost the same like in 2017. Arrival: When arriving by Taxi at once the Doorman has helped us to take out our luggage and to give us a receipt to present it to the staff at the reception. Check-In: Of course the staff has not noticed that we are frequent guests and that this is our fourth stay in this Hotel. I have asked the Lady when was our last stay. She didn't know it and was unable to check it. Because of this there will be no benefit if you stay here more often. Connected with this I got told that they have a new Software since 2017. In that year I got told that the new owner is Marriott and they have bought it from Starwood Hotels. But what a pity that this information was wrong because it was bought in 2016 and Marriott has already sent me the booking confirmation in 2017. I have shown it to her! We have not received any information about the Hotel, the Breakfast, the Restaurant and other connected things like Check-Out time. During our stay from September, 10th-13th in 2024 the Hotel was charging 1000 € not $ per night in the cheapest category! This is the Benchmark, Standard and the Level to judge the value for money! This price is LUXURY. But is it a real LUXURY Hotel? Now I got asked for my Credit Card to make a Deposit which I have rejected. I have told her that if they want they can take out all things from the Minibar. In addition I have mentioned that after my Check-Out it will take days to get back my Deposit. She has confirmed it. Then she has asked me at Minimum to pay a Deposit of 100 €. I have asked what for and got informed that it is for the Tax. I have answered that I want to pay it at once. And surprise. I only needed to pay 30€ for the City Tax.. Then I have asked her to show us our room. Room: Number 102K Located in the first floor. From here you can look at the Government building. You can watch the heavy traffic which is very noisy. Of course the air condition is very bad. Like 7 years before there were no Mineralwater, no fruit basket nor flowers in the room. What do you expect when the Hotel is offering a night at the price of 1.000 € ( not $) per night for the cheapest category? Balcony: When sitting on the chair the flag always has hit us in our face. Bathroom: There are no amenities in the room. The Balcony door knob was not fixed in a correct way . This is the same like in 2017. The Illy coffee machine was put in a small space in the wardrobe. The machine was faulty and not working. The bell of the room was faulty as well. The Toilet seat was shaky and needed to get repaired. While sitting on the Toilet I hit my knees because the Toilet paper holder is fixed directly in front of the Toilet.