Renaissance by Crystall

Ulasan Renaissance by Crystall

Renaissance by Crystall

Mosque District, 15 B, Qanysh Sätbayev Ave, Atyrau, 060011, KazakhstanLihat Butiran Hotel
Renaissance by Crystall
Renaissance by CrystallRenaissance by CrystallRenaissance by Crystall
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4/5
Sangat Baik
18 ulasan
Ulasan yang disahkan
Persekitaran4.0
Kemudahan3.9
Perkhidmatan4.0
Kebersihan4.0
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Atur mengikut:
Semua ulasan(18)
Ulasan positif(9)
Ulasan kurang baik(4)
Pengguna Tetamu
Bilik Deluxe King
Menginap pada Dis 2023
Bisnes
6 ulasan
4.7/5
Menakjubkan
Disiarkan pada 22 Jan 2024
Хороший отель, всегда останавливаюсь тут, когда приезжаю. В этот раз телефон в номере работал очень плохо, но в целом впечатления хорошие
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Pengguna Tetamu
Bilik Deluxe King
Menginap pada Sep 2024
Bisnes
1 ulasan
2.7/5
Disiarkan pada 13 Okt 2024
Очень холодно
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Pengguna Tetamu
Menginap pada Dis 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 10 Jan 2025
This hotel is at an excellent location in the centre, with quick walking access to a mall and lots of eating, as well as several clubs. But why leave the hotel when the hotel bar/restaraunt has great food and stays open late? This hotel was clean with plenty of work areas, had a great gym and pool and really friendly staff.
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Pengguna Tetamu
Menginap pada Feb 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 30 Mac 2024
I have had the opportunity to visit this hotel several times over the past few years, and I must say that the service has consistently been excellent. In particular, one of the receptionists I have encountered frequently, Dariya, has always been exceptionally friendly and professional in her assistance. I highly recommend this hotel to those in need of accommodation and rest in Atyrau for a few days, especially considering its convenient proximity to local department stores.
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Pengguna Tetamu
Menginap pada Feb 2024
Bisnes
5.0/5
Luar Biasa
Disiarkan pada 21 Mac 2024
I have been staying here on and off for 6 years. It has always been great. This was my last stay here as im returning home and will not be returning. So, a special shout out to Dariya at the front desk.who gave me a upgrade and a tasty cheese player and beverage sent to my room.simply the best and highly recommended hotel
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Pengguna Tetamu
Menginap pada Jan 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 25 Feb 2024
While in Atyrau for extended stay, the Renaissance was the perfect place to stay. The staff was so kind and helpful and really made all the difference. The breakfast each morning was lovely and enjoyed the dinner and bar area as well. Thank you to all the staff for all your did to make my staff so lovely.
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Pengguna Tetamu
Menginap pada Apr 2023
Bisnes
2.0/5
Disiarkan pada 3 Mei 2023
All infrastructure of even deluxe rooms, except bed, is old and outdated. Floor covers, toilets, faucets, tissue boxes, everything in need of overhaul. They don’t have even adapters for foreign power plugs. Staff badly trained, breakfasts are ok but barely. Avoid
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Pengguna Tetamu
Menginap pada Dis 2022
Bisnes
5.0/5
Luar Biasa
Disiarkan pada 31 Jan 2023
Good hotel! Very friendly personal! The chef of restaurant is very kind man. The breakfast was beautiful! Clean rooms. Good location. There is a sauna and gym. There is a bar and coffee shop. There is a laundry. I hope I will come back again. Thank you very much!
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Pengguna Tetamu
Menginap pada Okt 2022
Lain-lain
2.0/5
Disiarkan pada 15 Nov 2022
You can call and call but you won’t have anyone answer the front desk. Check in was painfully slow. Had to wait in the restaurant until they figured everything out. service was fairly good a few months ago, but times have changed. Very disappointed with the visit.
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Jawapan daripada Pihak Penginapan: Dear mr. Matt, Thank you for choosing Renaissance Atyrau. Your feedback is so important for us, as we are constantly working on improvement of our service. We are so sorry for disappointing you this time, check-in should go smooth and comfortable for the guest. If you gave us information (dates and room number) regarding your stay, we could work it out to avoid such mistakes in the future. Looking forward to seeing you in our hotel. Best Regards, Ruslan Orudzhev Renaissance Hotel Operations Manager ruslan.orudzhev@marriott.com +79099449169 (whatsapp, telegram) +77055507397
Pengguna Tetamu
Menginap pada Mei 2022
Solo
1.0/5
Disiarkan pada 18 Jun 2022
I bought a vodka tonic in the Lift 2500 I bought a vodka tonic in Renassance 4500 I bought a vodka tonic in Chechil 1750 Renaissance was empty, lift was empty, Chechil was full. Barmaglot at 2250 was full. Oil is $120 a barrel, but the operators are not passing it on to the contractor or workforce, so only a few have Renassance money.
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Jawapan daripada Pihak Penginapan: Dear Q8027GFandrewd, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the appropriate leadership team. Please be aware that we are changing all our prices and especially the mix in all our A la carte beverage menus of the hotels. This will be effective before the weekend. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Shamil Chupanov Front Office Manager
Pengguna Tetamu
Menginap pada Nov 2024
Bisnes
84 ulasan
3.5/5
Disiarkan pada 23 Jan 2025
standart
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