Hotel berhampiran Al-Hijaz Masjid, Auckland

The location is not so good because we need to walk the steep road. The room walls are thin, I heard other people's talking. Otherwise, that was lovely stay!!

TLDR: no aircon, constant power cuts, paper thin walls.. Where do I start. First off there’s no aircon so the rooms are hot and uncomfortable. There are ducted low speed fans which don’t do much. But the biggest problem is the fact the rooms are on what I believe to be motion sensors or some kind of timers so ALL power turns off every 25 seconds, this is not an exaggeration. This includes the lights, jug, the fan - everything. I stubbed my toes in the dark because the lights turned off while I was walking around, and they wouldn’t turn back on. Showering in the dark due the lights constantly on and off. Good luck making a coffee, showering, watching TV or anything without that being interrupted by constant power cuts which drive you mad. I booked the small room. They look small in the photos but even smaller in person and I felt like I was suffocating, the rooms are tiny so heat up like crazy. The smallest hotel room I’ve ever seen. Also the walls are paper thin so I could hear my neighbours conversations word for word.. even with ear plugs. If there was air con and sound proof walls, I could have put up with the extremely small space. Terrible experience. Don’t even bother with this place. The Abstract had a lot of potential as they have decorated it very nicely but they have let themselves down. It is also in a dangerous area of Auckland central so you will want to make sure you are back in your room by dark, lots of drunk homeless people around. After my first night of zero sleep due to the heat, stuffiness and neighbours chatting, I complained and had my room kindly upgraded to a larger one, but the same issues remained of constant power cuts and no air con in that room too. At least it was a bit cooler due to being larger and an extra window, also had no neighbours.. The customer service was pretty good. There is no parking on site so you have to park in a carpark building across the road. The food in the restaurant was average but has a beautiful outdoor dining area which was the highlight.

I loved my upgraded room on the ninth flor and just found the Hotel overall to be an oasis of luxury. This was my first time at this property, and I was really well-treated. I was recognised as a Platinum Member and basically, thoroughly spoiled. I had a very restful night's sleep. The bedding was incredibly soft with crisp, fresh linen galore! Like Macarthur, I shall return!

2nd time staying here since we arrived in Auckland. Really like this accommodation, staff are really friendly and helpful. Room could have been slightly cleaner but nothing to complain about. Would highly recommend this accommodation especially if you are on a budget with the kitchen facilities.

Busy hotel and a base hotel for China aircrew. Room size is decent and bed is comfortable. Daily housekeeping seemed to be a little slow probably because of high occupancy. Nice restaurants within the hotel. It be good if they can vary the breakfast spread, spread is the same everyday during my stay. Filtered coffee offered at breakfast. If you want something else like flat white, extra charges apply and extra charge for milk.

Not what we thought we had booked at. When we checked in, we were told we had been ”upgraded”. OMG! Wish we had gone back and said don't bother. The ”room” was a suite of very odd rooms. The shower (broken 70's tiles on bottom, shower curtain, pump for water) looked like it had previously been a cupboard, as did the vanity. And the toilet - the door only just made it past the small wall hung basin to close. The bed - well the bed base was literally on the floor. Mattress old, soft and terrible. Only my husband had a bedside table. I was however grateful for the fluffy white towels and clean sheets........thank god they have the nous to outsource to a professional laundry service like most other accommodation suppliers . I slept with one eye open the whole time, as did not feel particularly safe.Would have been nice to know before we booked that their main clientele are perhaps MSD clients. The pool is dirty and surrounded by mossy paving and old discarded outdoor furniture.

I have booked for six days. I liked their environment, service, and room cleaning service. But I thought not like one fat man's communication. He has just not been as good as I thought four-star hotel manager. Unless It is not matter, other thoughts are the best for me.

A centrally located hotel within walking distance of the harbour and other attractions. Stayed here for two nights to recover from a long flight before setting off on our New Zealand odyssey. Check in is efficient and our room was on the 23rd floor which afforded views across the city. The room was spacious and clean and the king size bed very comfortable. The bathroom was stocked with good quality accessories and the shower was powerful and hot. Ideal. However, we were close to lift and the whooshing noise when it was in use would annoy some. Breakfast was a little disappointing. The buffet is expensive for what’s on offer and the quality of the food we found average at best. At the time we stayed there was major construction work in progress outside the hotel although we were out during the day so it didn’t bother us.

Quite pleasant, well set out , would book there again. Right in the centre of Auckland, handy to everything in the CBD. Parking is a problem, rang ahead to try and book, was told it's ”first come first served ”, when we got there my partner asked about parking and was told there was none available, but the people arriving after us were given a spot...the parking was in the 10min drop off spots...so be aware if you arrive late but before the freeman ends finding a spot to stop and book in might be difficult.

Loved our stay. It was like hotels used to be. Lots of complimentary items. You could literally just walk in with your clothes. Awesome having a bar and restaurant on site. Parking was excellent. Airport shuttles come to the hotel and it has a heated pool. Highly recommend.